Health Department Bihar Offline Examination Service Tender 2026 - ₹1.2 Million Est. Value with 25% Scope Variations
Progress
Key Highlights
- • Dedicated toll-free service support number required
- • Escalation matrix must be provided for service issues
- • EMD amount: ₹60,000; payment security via PBG or FDR
- • FDR option available with specific beneficiary naming and release conditions
- • Past project experience accepted via multiple documentation formats
- • BOQ items are not listed; contract scope is service-oriented with flexible SLAs
- • Delivery of original FDR within 15 days of contract award
- • 25% contract quantity/duration variation allowed
Tender Overview
The Health Department of Bihar, under the Health & Family Welfare Department, seeks offline examination services with an estimated value of ₹1,200,000 and an EMD of ₹60,000. Location unspecified; bidders should anticipate a service-based procurement in the Bihar region. The contract allows a 25% increase/decrease in quantity or duration prior to award and a similar adjustment post-award with vendor consent for lump-sum contracts. The tender emphasizes supplier support readiness, including a dedicated toll-free service line and an escalation matrix. A key differentiator is the mandatory submission of specific certificates and past-project proofs to validate capability. The absence of BOQ items indicates a broad service scope and potential customization per requirements.
Technical Specifications & Requirements
- Product/service: Examination services (offline) under government procurement.
- Estimated value: ₹1,200,000; EMD: ₹60,000.
- Service commitments: 24/7/365 support via a dedicated telephone line; escalation matrix for service issues.
- Documentation: Bidders must attach all required certificates and past-project proofs as per ATC/Corrigendum; non-submission risks rejection.
- Past experience proof: Contracts with invoices, execution certificates, or client release notes acceptable.
- Payment/Performance: PBG or FDR accepted; FDR to be issued in the name of The Registrar, Bihar University of Health Sciences, Patna; hard copy delivery within 15 days of award.
- BOQ: No items listed; indicates a flexible scope aligned to service delivery and SOW attachments.
Terms, Conditions & Eligibility
- Scope flexibility: 25% quantity/duration adjustment allowed; verification required.
- Service support: Dedicated toll-free number and escalation matrix must be provided.
- Certificates: Upload all mandated certificates; non-compliance leads to bid rejection.
- Past project proof: Acceptable documents include contract+invoice with bidder self-certification, client execution certificates, or third-party notes.
- EMD/PBG: ₹60,000 EMD; PBG or FDR accepted; FDR address specified; delivery of original FDR within 15 days of award.
- Submission readiness: Prepare all required bid documents and ensure alignment with bid terms to avoid disqualification.
Key Specifications
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Service category: Offline examination services
-
Estimated contract value: ₹1,200,000
-
EMD: ₹60,000
-
Scope variation: up to 25% before/after award
-
FDR submission option: matures in favor of The Registrar, Bihar University of Health Sciences, Patna
-
Delivery requirement: hard copy FDR to Buyer within 15 days of award
Terms & Conditions
-
25% quantity/duration variation allowed; vendor consent required for lump-sum increases
-
Dedicated toll-free service support and escalation matrix mandatory
-
FDR option available; original FDR delivery within 15 days of award
Important Clauses
Payment Terms
Bidder may furnish PBG or FDR as security; payment terms align with contract and quality milestones per ATC/Corrigendum
Delivery Schedule
Hard copy FDR must be delivered within 15 days of award; remaining service delivery milestones defined in SOW attachments
Penalties/Liquidated Damages
Penalty terms and LD rates, if specified, will be governed by the tender terms and SOW attachments
Bidder Eligibility
-
Proven experience in offline examination or related service delivery within government/health sector
-
Financial capacity demonstrated by turnover and cash flow statements
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Compliance with all required certificates and documentation as per ATC/Corrigendum
Tender Data
Bid Details
Quantity
45000
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
48
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Examination Service - Offline; As per Tender Document
Advisory Bank
Bank Of Baroda
ePBG Percentage
5%
ePBG Duration (Months)
38
Pre-Bid & Qualification
Pre-Bid Date
29-09-2026 14:00:00
Pre-Bid Venue
Bihar University of Health Sciences, 2nd floor, Examination Block, Aryabhatta Knowledge University Campus, Mithapur, Patna, Bihar- 800001 Email ID- [email protected]
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Rajeev Ranjan | 800001,mithapur bus stand, aryabhatta knowledge university campus | Patna | Bihar | 800001 | 45000 | - | - |
Authority Records
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Documents 6
GeM-Bidding-9919478.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
2 Updates Update
Update
Extended Deadline
22-Oct-2026, 12:30 pm
Opening Date
23-Oct-2026, 12:30 pm
Categories
1
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates or contract/invoices with client self-certification
Financial statements or turnover evidence
EMD submission proof (DD, online payment receipt, or equivalent)
Technical bid documents and certificates as required by ATC/Corrigendum
OEM authorization or proof of service capability, if applicable
FDR document (if choosing fixed deposit security) and related endorsement letter
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for offline examination services in Bihar health tender 2026?
Bidders must submit GST, PAN, experience certificates, financials, EMD of ₹60,000, and technical bids with required certificates as per ATC. Ensure FDR/PBG security compliance if chosen, and provide a dedicated support line and escalation matrix. Follow delivery and payment terms in SOW.
What documents are required for the Bihar health examination services tender?
Submit GST certificate, PAN, experience proofs (contracts/invoices), financial statements, EMD proof, technical bid documents, OEM authorizations if applicable, and any client execution certificates. Ensure certificates align with ATC/Corrigendum to avoid bid rejection.
What is the EMD amount for the Bihar health services procurement?
The EMD is ₹60,000. Submit via online payment or as specified in the tender. Ensure the EMD is valid through the bid evaluation period and consider any particular bank details mentioned for submission.
What is the scope variation allowed in this Bihar tender?
Contract quantity or duration may be increased or decreased by up to 25% at the time of contract issuance and post-award, with the service provider's consent for lump-sum contracts and required approvals for scope changes.
What payment security options are available for this Bihar service tender?
Bidders may submit a PBG or an FDR. If using FDR, it must be in favor of The Registrar, Bihar University of Health Sciences, Patna, with delivery of the original document within 15 days of award.
What are the service support requirements for the Bihar examination bid?
Bidder must provide a dedicated toll-free service number and a documented escalation matrix for service issues. These support mechanisms are mandatory to meet the buyer’s SLA expectations and ensure prompt issue resolution.