Indian Army Wax Bath & Medical Equipment Tender Jalpaiguri West Bengal 2026 ISO 9001 BIS 5 Year Warranty
Bid Publish Date
05-Sep-2026, 1:05 pm
Bid End Date
15-Sep-2026, 2:00 pm
Location
Progress
Key Highlights
- • ISO 9001 certification required for bidder or OEM
- • BIS licence and type test certificates mandatory
- • 5-year warranty from final acceptance with OEM warranty certificates at delivery
- • Functional Service Centre in each consignee state or establishment within 30 days
- • Dedicated toll-free service number and escalation matrix required
- • Option clause allows ±25% quantity variation with corresponding delivery time adjustments
Tender Overview
The Indian Army, Department Of Military Affairs, seeks procurement in Jalpaiguri, West Bengal (734006) for multiple medical equipment categories including Wax Bath, Solid state muscle stimulators, Cold Therapy systems, Field surgical kits, and Suture practice kits. The package references five total items with a flexible quantity clause up to 25% variance and a delivery timeline linked to the original delivery period, with time extensions calculated per the option clause. Compliance requires ISO 9001 certification from bidder or OEM, BIS licences and type tests, and installation/commissioning support. A 5-year warranty is mandated from final acceptance, with OEM warranty certificates due at delivery. Functional service centers in the consignee state are required, or established within 30 days of award, plus dedicated service support numbers and an escalation matrix.
Technical Specifications & Requirements
- Product categories: Wax Bath, Solid state muscle stimulators, Cold Therapy systems, Field surgical kits, Suture practice kits
- Standards: ISO 9001 certification (bidder or OEM); BIS licence; type test certificates; other prescribed certificates as per product specs
- Warranty & service: 5-year warranty from acceptance; installation, commissioning, training, and maintenance service group in India; functional service centre in each consignee state or establishment within 30 days
- Service support: dedicated toll-free service number; escalation matrix for service support
- Delivery/eligibility: option clause allows ±25% quantity variation; delivery period criteria defined by original delivery period; payment and other terms to be clarified in contract
Terms, Conditions & Eligibility
- EMD amount: not disclosed in tender data
- Certificate requirements: ISO 9001; BIS licence; type test certificates; other product-specific approvals
- Warranty: 5-year OEM warranty; on-site/installation warranty as applicable; certificates due at delivery
- Service capability: functional service centre in each consignee state or established within 30 days; dedicated service contact and escalation matrix
- Option clause: purchaser may increase/decrease quantity by up to 25% during and after contract; delivery time adjusts accordingly
Key Specifications
-
- Product/service names: Wax Bath, Solid state muscle stimulators, Cold Therapy system, Field surgical kit, Suture practice kits
-
- Estimated value or quantities: not disclosed in data; BOQ shows 5 items with no quantities
-
- Key experience: prior supply of medical equipment to defense or government bodies preferred
-
- Certifications: ISO 9001, BIS licence, type test certificates
Terms & Conditions
-
Option to modify quantity by up to 25% during and after contract
-
5-year OEM warranty with certificates due at delivery
-
Functional service centres required in each consignee state or established within 30 days
Important Clauses
Payment Terms
Not specified in tender data; contract will define payment schedule post-award
Delivery Schedule
Delivery period linked to original delivery order; extended period calculated per option clause with minimum 30 days
Penalties/Liquidated Damages
Penalties not detailed in provided data; contract may specify LD for late delivery
Bidder Eligibility
-
Must hold ISO 9001 certification (bidder or OEM)
-
Must possess BIS licence and product type test certificates
-
Must have or establish functional service centre in the state of the consignee
-
Ability to support installation, commissioning, training, and maintenance across India
Tender Data
Bid Details
Quantity
8
Category
Solid state muscle stimulators
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
5
OEM Avg. Turnover
4
Past Performance
60 %
Warranty Period
5 years
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Wax Bath , Solid state muscle stimulators , Cold Therapy system , Field surgical kit , Suture practice kits
Pre-Bid & Qualification
Pre-Bid Date
07-09-2026 12:00:00
Pre-Bid Venue
14 Fd Regt Upper soongachi West Bengal
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Jalpaiguri
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Jalpaiguri | Jalpaiguri | - | - | 1 | 15 | - |
Authority Records
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Documents 4
GeM-Bidding-9850427.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Bill of Quantities (BOQ)
5 Items Sign in to view GEM price trends Sign in for GEM prices
Wax Bath
Wax Bath
Solid state muscle stimulators
Solid state muscle stimulators
Cold Therapy system
Cold Therapy system
Field surgical kit
Field surgical kit
Suture practice kits
Suture practice kits
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) | Price Trends |
|---|---|---|---|---|---|---|---|
| 1 | Wax Bath | Wax Bath | 1 | nos | nishant940 | 15 | |
| 2 | Solid state muscle stimulators | Solid state muscle stimulators | 1 | nos | nishant940 | 15 | |
| 3 | Cold Therapy system | Cold Therapy system | 1 | nos | nishant940 | 15 | |
| 4 | Field surgical kit | Field surgical kit | 1 | nos | nishant940 | 15 | |
| 5 | Suture practice kits | Suture practice kits | 4 | nos | nishant940 | 15 |
Categories
1
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Required Documents
GST registration certificate
Permanent account number (PAN) card
Experience certificates showing prior relevant medical equipment supply
Financial statements for the last 2-3 years
EMD/Security deposit documentation (if applicable in the contract terms)
Technical bid documents demonstrating ISO 9001 and BIS compliance
OEM authorisation or dealership certificates (if bid is on OEM products)
Frequently Asked Questions
Key insights about WEST BENGAL tender market
How to bid for Indian Army wax bath tender in Jalpaiguri?
Bidders must meet ISO 9001 and BIS certification requirements, submit OMS-type test certificates, provide OEM authorisation if needed, and demonstrate a functional service centre or plan to establish one within 30 days of award. The tender allows up to 25% quantity variation and requires five product categories with warranty terms.
What documents are required for the Jalpaiguri medical equipment tender?
Submit GST, PAN, 2-3 years of financial statements, experience certificates, EMD documentation if applicable, ISO 9001 and BIS certificates, type test certificates, manufacturer/OEM authorisations, and evidence of service centres or establishment plans in the consignee state.
What are the essential standards for this procurement?
Mandatory standards include ISO 9001 certification for bidder or OEM and BIS licence with type test certificates. Additional product-specific approvals must be provided as prescribed in the product specification, ensuring compliance across all five item categories.
When is the delivery period for the Jalpaiguri tender?
Delivery is based on the original delivery period with option to extend. If option clause is exercised, additional time is calculated as (Increase quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days.
What warranty is required for supplied medical equipment?
A 5-year warranty from final acceptance, including installation/commissioning if in scope. OEM warranty certificates must be provided at delivery, and the seller must rectify any breakdown during the warranty period.
What service commitments are bidders required to provide?
A functional service centre in the state of each consignee or plan to establish within 30 days of award, a dedicated toll-free service line, and an escalation matrix for service support must be demonstrated.
What is the scope of quantity variation allowed?
The purchaser may increase or decrease the bid quantity by up to 25% during contract award and currency, with delivery timelines adjusted proportionally, ensuring minimum 30 days extension where relevant.
Are installation and training included in the contract scope?
Yes, the contract requires installation, commissioning, training, troubleshooting, and maintenance services, with a well-established service group in India to support post-delivery activities.