National Institute Of Fisheries Post Harvest Technology Annual Maintenance Service for Desktops, Laptops & Peripherals Kochi Kerala 2025
Progress
Quantity
65
Bid Type
Single Packet Bid
Categories
14
Tender Overview
The National Institute Of Fisheries Post Harvest Technology and Training in Kochi, Kerala invites an annual maintenance contract (AMC) for a wide range of IT equipment under the Department of Fisheries. The procurement scope includes desktops, laptops, printers, scanners, network devices, and all related peripherals from multiple brands (HP, Dell, Acer, Lenovo, HCL, Brother, D-Link). Estimated value is ₹62,750, with a flexible quantity/duration clause allowing up to 25% variation. The bidder must ensure a local service presence in Kerala and installation/commissioning where applicable. The address for service is the Director at IFP Road, Kochi.
Technical Specifications & Requirements
- AMC scope covers: Desktop PCs, Laptop PCs, All-in-One PCs, and Peripherals (Printers, Scanners, Network Routers/Switches).
- Brand coverage includes HP, Dell, Acer, Lenovo, HCL, Brother; sizes include printers (inkjet, monochrome, color) and multifunction devices.
- No formal BOQ items provided; emphasis on responsive on-site service, prompt replacement/repair, and routine preventive maintenance.
- Service presence requirement: office of service provider located in the consignees’ state (Kerala) with documentary evidence.
- Delivery/installation: includes commissioning where within scope; address is Kochi, 682016; include weekly site visits for plant equipment health checks if applicable under related scope.
- Compliance: bidder must avoid liquidation or bankruptcy; provide required certificates as per bid documents; ensure adherence to SBM-related maintenance duties where relevant.
Terms & Eligibility
- Quantity/duration variation up to 25% at contract issuance; post-issue variation also capped at 25%
- Service location: The Director, National Institute Of Fisheries Post Harvest Technology and Training, Kochi, Kerala; attendance and on-site service within state required
- Financial standing: bidders must not be under liquidation or bankruptcy; provide an undertaking with bid
- Local service office in Kerala required; submit documentary evidence
- Ensure submission of all certificates/documents sought in the Bid Document and any ATC/Corrigendum
- No BOQ items are listed; emphasis on broad AMC coverage and compliance with terms
Key Specifications
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Product/service names: Desktops, Laptops, All-in-One PCs, Printers (Inkjet, Mono, Colour), Multifunction Printers, Scanners, Network Routers (8-port), Network Switches
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Estimated value: ₹62,750
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Brand coverage: HP, Dell, Acer, Lenovo, HCL, Brother
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Service scope: Annual Maintenance Contract; installation/commissioning where covered
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Location requirement: Kerala-based service office; site in Kochi 682016
Terms & Conditions
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25% quantity/duration variation allowed at contract issue and post-issue
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Local Kerala service office mandatory with documentary evidence
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Bidder must not be under liquidation or bankruptcy; provide undertaking
Important Clauses
Payment Terms
Not explicitly stated; ensure to confirm with bidder during bid clarification; include AMC payment structure if any
Delivery Schedule
On-site maintenance visits; weekly attendance at STP site not relevant here; deliver installation/commissioning where scope applies at Kochi address
Penalties/Liquidated Damages
Not specified; bidders should seek clarity on SLA penalties and response times during bid submission
Bidder Eligibility
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Must have an established local service office in Kerala
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No history of liquidation or bankruptcy; provide undertaking
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Experience in AMC for IT hardware and peripherals with verifiable references
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
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Authority Records
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Documents 3
GeM-Bidding-8764478.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC of IT equipment
Financial statements or solvency certificate
EMD/Security deposit documents (if applicable)
Technical bid documents demonstrating service capability
OEM authorizations for listed brands (HP, Dell, Acer, Lenovo, HCL, Brother, D-Link)
Certificate of non-liquidation/bankruptcy undertaking
Proof of local service office in Kerala
Any certificates/permissions requested in ATC or Corrigendum
Financial Results
| Rank | Seller | Price | Item |
|---|---|---|---|
| L1 | I HUB DIGITAL TECHNOLOGIES PRIVATE LIMITED( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L2 | Netsky Systems( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L3 | A H INFOTECH( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L4 | DBRAINS INFO SYSTEMS & CONTROLS PRIVATE LIMITED( MSE Social Category:OBC ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L5 | INFOLINK( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L6 | SEAGUL INFOTECH( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance | |
| L7 | PUTHUR INFOTECH PRIVATE LIMITED( MSE Social Category:General ) Under PMA | Item Categories : Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; hp,Annual Maintenance |
Contract / Result Documents 1
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Frequently Asked Questions
Key insights about KERALA tender market
How to bid for IT AMC tender in Kochi for 2025?
Bidders must submit GST, PAN, experience certificates, financials, and EMD (if required) along with OEM authorizations for listed brands. Ensure a Kerala-based service office and provide proof of local presence. The contract allows a 25% variation in quantity/duration.
What documents are required for Kerala IT AMC tender submission?
Required documents include GST registration, PAN, financial statements, experience certificates for similar AMCs, OEM authorizations for HP/Dell/Acer/Lenovo/HCL/Brother, and proof of a Kerala service address. Upload undertaking against liquidation and ensure all documents align with ATC terms.
What are the service scope and equipment covered in this tender?
Scope covers Desktops, Laptops, All-in-One PCs, Printers (Inkjet/Mono/Colour), Multifunction/Scanners, and small network devices (Routers/Switches). Brand coverage includes major OEMs; maintenance, installation, and commissioning where specified, with local support in Kerala.
When is the delivery/installation deadline for Kerala service?
Delivery/installation is tied to AMC activation; the contract allows an initial setup phase in Kochi 682016. Detailed timelines will be provided in the purchase order and contract, with acceptance based on site readiness and equipment eligibility.
What are the minimum eligibility criteria for this procurement?
Eligibility requires a Kerala-based service office, non-liquidation status, verifiable AMC experience for IT hardware, and submission of OEM authorizations for listed brands. Financial stability documentation is required to support bid assessment.
What are the payment terms for the IT AMC in Kochi?
Payment terms are not explicitly stated in the tender; bidders should seek clarity during bid clarification. Typical AMC terms may involve quarterly or annual payments post-satisfactory service, with detailed SLA-based payment milestones in the contract.
How will quantity variation be handled in the AMC contract?
The buyer may adjust contract quantity or duration up to 25% at the time of issue and remains able to increase up to 25% after issue. Bidders must accept revised quantities or durations without dispute.
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Documents 3
GeM-Bidding-8764478.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS