TenderDekho Logo
Closed GEM

Indian Coast Guard CCTV AMC Tender South Goa Goa 2026 ISO/IS 550 Compliant Surveillance System

Bid Publish Date

05-Aug-2026, 8:13 am

Bid End Date

21-Aug-2026, 5:00 pm

EMD

₹13,468

Value

₹6,73,426

Progress

RA
Issue05-Aug-2026, 8:13 am
Reverse AuctionCompleted
AwardCompleted

Tender Overview

The Indian Coast Guard invites bids for an AMC of Integrated Security and Surveillance System - CCTV SYSTEM in South Goa, Goa. Estimated contract value is ₹673,426.00 with an EMD of ₹13,468.00. Scope includes hardware, software, wireless, networking, and consumables supplied by the service provider within the contract cost. The bid emphasizes defect repair/replacement during the AIAMC period, OEM-guided preventive maintenance, and software updates with no extra cost to the buyer. A 25% quantity or duration adjustment is allowed by the buyer at contract initiation and during execution. The opportunity targets bidders capable of end-to-end CCTV maintenance under government procurement norms.

Technical Specifications & Requirements

  • Product category: AMC for CCTV security and surveillance system including hardware, software, wireless, networking, and consumables.
  • Key requirements from terms: defect repair/replacement borne by contractor; maximum one working day response time; defects rectified within 48 hours or replacement provided; maintenance aligned with OEM manuals and buyer schedules; software maintenance with firewall updates, security patches, and bug fixes throughout AIAMC without extra cost.
  • No BOQ items specified; estimated value and EMD indicate moderate-scale service contract; ensure OEM-compliant maintenance and interoperability across CCTV components.
  • Standards/Compliance: not explicitly listed; ensure alignment with OEM maintenance guidelines and standard government security practices.
  • Location-specific context: procurement for coastal security infrastructure under the Department of Defence apparatus in the Indian Coast Guard network.

Terms, Conditions & Eligibility

  • EMD: ₹13,468 payable as security deposit.
  • Estimated contract value: ₹673,426.00; scope includes repair/replacement within AIAMC duration.
  • Response time: one working day; rectification window: 48 hours or suitable replacement.
  • Maintenance: preventive and corrective per OEM manuals; software updates and patches provided at no additional cost.
  • Quantity/duration flexibility: up to 25% increase/decrease per Buyer’s option during contract; post-issuance scope may adjust by 25%.

Key Specifications

  • Product: AMC for Integrated CCTV Security and Surveillance System

  • Estimated Value: ₹673,426.00

  • EMD: ₹13,468.00

  • Response Time: 1 working day

  • Rectification Window: 48 hours or replacement

  • Maintenance: OEM manuals; firewall updates; patches; bug fixes

  • Scope: hardware, software, wireless, networking, consumables included in contract cost

  • Location: South Goa, Goa

Terms & Conditions

  • 25% contract quantity/duration adjustment by buyer during issuance and execution

  • Defect repair/replacement costs borne by contractor

  • One working day response; 48-hour defect rectification or replacement

  • OEM-guided preventive/corrective maintenance at no extra cost to buyer

  • Software maintenance including updates as per OEM guidelines

Important Clauses

Payment Terms

EMD of ₹13,468 to be deposited; contract value indicates all-inclusive cost for AMC without extra charges for consumables beyond contract

Delivery Schedule

Not specified; maintenance response and rectification windows apply throughout AIAMC period

Penalties/Liquidated Damages

LD will be imposed for failure to rectify within 48 hours or provide replacement as deemed fit

Bidder Eligibility

  • Experience in CCTV/AIAMC maintenance contracts

  • Financial capability to sustain ongoing maintenance commitments

  • Ability to supply OEM-compliant spare parts and software updates

Authority & Contact

Organization

Indian Coast Guard

Office Name

Not disclosed yet

Grievance Contact

[email protected]

Technical Results

S.No Seller Date Status
1
ADONAI TRADERS   Under PMA
21-08-2026 09:34:36
2
Alpha Omega Enterprises   Under PMA
21-08-2026 08:54:32
3
APTI ENTERPRISES   Under PMA
21-08-2026 15:30:33
4
AVINASH TIWARI PROP. OF PRISM ENTERPRISES   Under PMA
20-08-2026 23:15:09
5
COMPUCHIP   Under PMA
21-08-2026 13:51:07
6
COMPUMATICS   Under PMA
21-08-2026 13:37:09
7
DYNATRON ELECTRICALS AND ELECTRONICS   Under PMA
13-08-2026 20:33:32
8
HITANSHI ENTERPRISES   Under PMA
15-08-2026 17:04:14
9
Narayan technology   Under PMA
16-08-2026 13:04:54
10
Rashi Enterprises   Under PMA
21-08-2026 09:04:55
11
SHRI SAI COMPUTERS   Under PMA
21-08-2026 13:32:18
12
SHRIYA ENTERPRISES   Under PMA
21-08-2026 16:11:41
13
SYED ENTERPRISES   Under PMA
21-08-2026 13:01:15

Reverse Auction Results Final Prices

These are the final prices after the reverse auction event. Prices may be lower than initial bids.

Rank Seller Final Price Item
L1Narayan technology   Under PMA Winner ₹5,14,000Item Categories : AMC of Integrated Security and Surveillance System - CCTV SYSTEM; Comprehensive; Hardware, Software
L2SHRI SAI COMPUTERS   Under PMA₹5,15,000Item Categories : AMC of Integrated Security and Surveillance System - CCTV SYSTEM; Comprehensive; Hardware, Software
L3DYNATRON ELECTRICALS AND ELECTRONICS   Under PMA₹5,24,300Item Categories : AMC of Integrated Security and Surveillance System - CCTV SYSTEM; Comprehensive; Hardware, Software

🎉 L1 Winner

Narayan technology   Under PMA

Final Price: ₹5,14,000

Reverse Auction Schedule

Completed

Start

01-Sep-2026, 5:00 pm

End

02-Sep-2026, 5:00 pm

Duration: 24 hours

Reverse Auction Document

✅ RA concluded. Check financial results for final rankings.

Tender Data

Bid Details

Quantity

1

Bid Type

Two Packet Bid

Bid Validity

180 (Days)

Bid Type

Service

Evaluation

Total value wise evaluation

RA Qualification Rule

H1-Highest Priced Bid Elimination

Tech Clarification Time

2 Days

Preference & Exemptions

EMD Required

Yes

MII Compliance

Yes

MSE Purchase Preference

Yes

MSE Preference Band

L1+15%

MSE Exemption/Relaxation

Yes

Startup Exemption/Relaxation

Yes

Bid Splitting Applied

No

Requirements

Min. Avg. Annual Turnover

4

Experience Required

2 Year (s)

Arbitration Clause

Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts

Mediation Clause

Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

AMC of Integrated Security and Surveillance System - CCTV SYSTEM; Comprehensive; Hardware, Software, Wireless System, Networking System; Consumables to be provided by Service Provider (included in the contract cost)

Advisory Bank

State Bank of India

ePBG Percentage

5%

ePBG Duration (Months)

14

Pre-Bid & Qualification

Pre-Bid Date

10-08-2026 14:00:00

Pre-Bid Venue

COAST GUARD AIR ENCLAVE, DABOLIM, AIRPORT , GOA MOB. 9422157800/ 9980494371

Delivery Details

Delivery Locations

1

Delivery Cities

SOUTH GOA

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-SOUTH GOASOUTH GOA--Project / Lumpsum Based--

Authority Records

MINISTRY OF DEFENCEDEFENCE DEPARTMENTINDIAN COAST GUARD

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

Bid Preparation GeM Registration Document Filing

Free consultation · 24h response

Documents 9

GeM-Bidding-9614039.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Categories 7

Required Documents

1

GST Registration Certificate

2

Permanent Account Number (PAN) Card

3

Experience Certificates for CCTV/AIAMC maintenance

4

Financial Statements / Turnover proofs

5

EMD submission proof (₹13,468)

6

Technical Bid documents outlining OEM compliance and maintenance capabilities

7

OEM Authorization / Partnering Letter (if applicable)

8

Company Profile and Key Personnel qualifications

Frequently Asked Questions

Key insights about GOA tender market

How to bid for the CCTV AMC tender in South Goa Goa 2026?

Bidders must meet eligibility for CCTV maintenance, submit GST and PAN, provide experience certificates, financial statements, EMD ₹13,468, and OEM authorizations. The contract covers hardware, software, wireless, and consumables under AIAMC with OEM-guided maintenance. Ensure compliance with one-day response and 48-hour rectification targets.

What documents are required for the Indian Coast Guard CCTV procurement in Goa?

Required documents include GST registration, PAN, CCTV maintenance experience certificates, financial statements, EMD proof of ₹13,468, technical bid detailing OEM compliance, OEM authorization letters, and company profile with key personnel qualifications for surveillance systems.

What are the key technical requirements for the CCTV AMC in South Goa?

Scope includes hardware, software, wireless networking, and consumables; defect repair/replacement by contractor; OEM-maintenance per manuals; firewall and security patch updates; AIAMC period coverage; no extra cost for software maintenance during the contract.

What is the EMD and estimated value for the CCTV procurement in Goa?

The EMD is ₹13,468.00 and the estimated contract value is ₹673,426.00. These figures indicate a mid-scale maintenance contract requiring OEM-compliant service delivery and timely defect resolution within the AIAMC period.

What are the delivery and penalty expectations for the CCTV service contract?

Contract requires a maximum one working day response, 48-hour defect rectification or replacement, and penalties/LD for non-compliance. Quantity adjustments up to 25% are allowed at contract initiation or during execution with buyer consent.

How to ensure OEM maintenance compliance for CCTV systems in this tender?

Submit OEM authorization and demonstrate capability to perform OEM-guided preventive/corrective maintenance, updates, and patches. Align service delivery with OEM manuals and buyer maintenance schedules; ensure availability of spare parts and software licenses throughout AIAMC.

What is the scope of consumables in the CCTV AMC in South Goa?

Consumables are included in the contract cost as part of the AMC. Bidders must cover hardware, software, wireless devices, networking components and consumables within the fixed contract price without extra charges.

What is the location and procurement organization for the CCTV tender 2026?

The tender is issued by the Indian Coast Guard under the Department of Defence for the South Goa, Goa region. The procurement focuses on AMC for integrated CCTV security and surveillance systems with AIAMC terms.