Uttar Pradesh Secretariat Lucknow Cleaning Services Tender West Delhi 2025 - ISM Certified General Cleaning & Disinfection Standards

Tender Overview

The procurement is issued by the Uttar Pradesh Secretariat Lucknow, seeking Cleaning, Sanitation and Disinfection Services for multiple zones including indoor, outdoor, basement and hospitality-grade cleaning tasks. The estimated project value is ₹33,198,238.98 with an EMD of ₹88,905. The contract includes an option to adjust quantity or duration by up to 25% at issuance and post-award within the same limit. Bidders must provide evidence of past cleaning service experience and maintain a local service office in the consignee state. The scope emphasizes outcome-based hospitality and general cleaning deliverables across varied areas in West Delhi, aligning with centralized procurement practices.

Technical Specifications & Requirements

• No formal technical specifications are published; bidders should interpret the scope as combined indoor, outdoor, basement, sweeping, mopping and disinfection tasks.
• Required readiness for service support via a dedicated toll-free number and a local service office in the consignee state.
• EMD must be provided via Banker’s Cheque payable to Management Officer, UP Bhawan “Sangam”, New Delhi; bid submission requires scanned BC proof and a hardcopy within 5 days post bid opening.
• Past project experience can be demonstrated through contracts, invoices, client certificates or third-party release notes; multiple valid formats accepted.
• A service provider must comply with the buyer’s documented SLA and SOW attachments and ensure delivery as per terms.

Terms, Conditions & Eligibility

• EMD: ₹88,905; payment via Banker’s Cheque with submission of BC proof.
• Quantity/Duration flexibility: up to 25%, either at bid issue or post-award; bidder must accept revised scope.
• Office requirement: dedicated service office located in the state of the consignee; proof submitted.
• Service support: dedicated toll-free number required; post-award support obligations defined in terms.
• Past experience: acceptable proofs include contract copies, client execution certificates, or third-party notes; minimum criteria inferred from documents.
• Documentation: ensure upload of all requested certificates; failure leads to rejection per T&Cs.