Rites Limited Bulk SMS Service Tender 2025 - Transactional/Domestic SMS, 3 Min Delivery, 600 Char, 5000 Units

Tender Overview

Rites Limited invites bids for a Bulk SMS Service (Version-2) focusing on Transactional SMS, Domestic SMS, and connectivity with major operators (MTNL, BSNL, Jio, Airtel, Vi) through an Authorized Channel Partner. The procurement appears aligned to secure fast, reliable message delivery with a stated delivery within 3 minutes and payloads of up to 600 characters per message. The BOQ indicates no discrete itemization, while the estimated contract value is around ₹55,755; the absence of explicit start/end dates suggests an initiative with flexible timelines. The tender emphasizes a scalable service with a potential quantity adjustment of up to 25%, and inclusion of an “Excess Settlement” for add-on charges, managed via documented invoicing support. The unique differentiator is the combination of operator partnerships and rapid dispatch requirements under a public-sector railways-related umbrella, signaling a technology-forward SMS dispatch capability.

Technical Specifications & Requirements

• Service scope: Bulk transactional and domestic SMS via major operators (MTNL, BSNL, Jio, Airtel, Vi) through an Authorized Channel Partner.
• Delivery SLA: Messages delivered within 3 minutes from submission.
• Message payload: Up to 600 characters per SMS; supports MT/MO features as per operator capabilities.
• Volume indicator: Tender mentions 5000 (likely message units or recipients) as a scale indicator.
• Compliance notes: No formal specs published; bidders should align with telecom carrier interoperability and integration readiness.
• Billing flexibility: Options for excess settlement up to a negotiated percentage with documentary support.
• Standards/Certifications: Not specified in the data; bidders should confirm carrier compliances and service level assurances.

Terms, Conditions & Eligibility

• EMD/Financials: No explicit EMD amount stated; bidders should verify exact security requirements in the terms package.
• Quantity/Duration Flexibility: Contract quantity/duration may be increased up to 25% at bid/issuance stages.
• Billing considerations: Additional charges via excess settlement may be invoiced with proper supporting documents.
• Document Submission: Required to align with standard bidder documents for telecom services; OEM authorizations and technical compliance may be requested in the terms.
• Delivery/Performance: Delivery SLA of 3 minutes for SMS dispatch; ensure high-availability and telecom partner integration.
• Warranty/Support: Not explicitly specified; confirm service warranties and response times within the terms.