GEM

Indian Oil Corporation Limited AMC for Allen Bradley Soft Starter (Rockwell OEM) Gujarat Refinery Tender 2025

Bid Publish Date

28-Nov-2025, 11:27 am

Bid End Date

08-Dec-2025, 3:00 pm

Location

VADODARA , GUJARAT

Progress

Issue28-Nov-2025, 11:27 am
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Key Highlights

  • • Brand/OEM requirement: Rockwell Automation India Pvt Ltd – Allen Bradley soft starter
  • • Technical standard expectations: OEM maintenance protocols and electrical safety practices
  • • Special clause: 25% contract quantity/duration flex at issue and within limit post-award
  • • Warranty/AMC scope: on-site maintenance for Coke cutting motor soft starter, spare parts, preventive maintenance
  • • Payment terms: RTGS/internet banking for Performance Security; PBG accepted per GeM GTC
  • • Delivery location: IOCL Gujarat Refinery; immediate on-site service capability required

Categories 20

AC MOTORS AGITATORS AC DRIVE FLUORESCENT LAMP TECHNICAL SERVICES STOMACHERS POWER SAVER APPARELS SOFT STARTER WATER LEVEL RECORDER CLOTHING ROBOTIC OTHER SERVICE INDUSTRIAL DRIVE MOTOR STARTER CONTROLS SPEED DRIVE SYSTEM AUTOMATION STARTER TURBINE PUMPS MICROCENTRIFUGES

Tender Overview

Indian Oil Corporation Limited seeks an Annual Maintenance Contract (AMC/CMC) for a pre-owned Allen Bradley soft starter installed at the Coke cutting motor, supplied via its OEM Rockwell Automation India Pvt Ltd. The procured service covers maintenance and support for the soft starter, with the OEM branding of Allen Bradley. Location is IOCL Gujarat Refinery, focusing on reliability and downtime reduction for critical Coke cutting machinery. A key differentiator is the inclusion of an option clause allowing up to 25% change in contract quantity or duration at tender issue, with the same cap applying post-award. Bidders should prepare to meet online RTGS/PBG payment options and relevant documentation.

Technical Specifications & Requirements

  • Scope: AMC/CMC for soft starter Allen Bradley (Rockwell OEM) installed at Coke cutting motor
  • Brand/ OEM: Rockwell Automation India Pvt Ltd; product: Allen Bradley soft starter
  • Standards/Compliance: Not specified in BOQ; expect adherence to OEM maintenance protocols and electrical safety practices
  • Delivery/Support: On-site maintenance, spare parts provisioning, preventive/calibration services, and prompt fault diagnosis
  • Financials: 25% flex on quantity/duration; EMD/PBG via RTGS/online payment to IOCL; payment terms aligned with online transfer
  • Location: IOCL Gujarat Refinery, India
  • Evidence: Online payment proof to be uploaded within 15 days of award

Terms, Conditions & Eligibility

  • EMD/PBG: Evaluation allows performance security via online RTGS/internet banking to IOCL; PBG accepted as per GeM GTC; transfer must reference contract and seller name
  • Option Clause: Contract quantity or duration may increase up to 25% at issue; post-award adjustments capped at 25%
  • Excess Settlement: Include additional charges up to a defined percentage of item-level total; mandatory documentation for such charges
  • Delivery/Installation: On-site AMC support for the soft starter at IOCL Gujarat Refinery; coordinate with OEM standards
  • Documentation: Submission of GST, PAN, experience proof, financials, technical compliance, and OEM authorizations as applicable
  • Warranty/Support: Maintenance commitments per OEM guidelines; penalties/LD to be defined in final contract

Key Specifications

  • Product/service: AMC/CMC for pre-owned Allen Bradley soft starter

  • Quantity/scope: On-site maintenance for Coke cutting motor soft starter (Rockwell OEM)

  • Estimated value: Not specified

  • Experience: Prior AMC/CMC for Allen-Bradley Rockwell soft starters desirable

  • Quality/standards: OEM maintenance protocol adherence; electrical safety

  • Warranty/after-sales: OEM-guided maintenance and support

Terms & Conditions

  • EMD and performance security via online RTGS/Internet Banking to IOCL; PBG allowed

  • Option Clause allows up to 25% variation in quantity/duration at issue and post-award

  • Excess settlement charges may be invoiced with mandatory supporting documents

  • On-site AMC support at IOCL Gujarat Refinery with OEM-compliant maintenance

  • Submission of GST, PAN, experience & financial proofs; OEM authorization required

Important Clauses

Payment Terms

Performance security via RTGS/online payment; PBG accepted; include contract reference and seller name in transfer; proof to be uploaded within 15 days of award

Delivery Schedule

On-site AMC service at IOCL Gujarat Refinery; coordination with Rockwell/OEM guidelines; timely preventive maintenance scheduled per OEM intervals

Penalties/Liquidated Damages

LDs to be defined in final contract; performance-based penalties for delays or non-compliance with OEM maintenance standards

Bidder Eligibility

  • Experience in AMC/CMC for Rockwell Allen-Bradley soft starters or similar PLC-based motor starters

  • Financial stability evidenced by last 2-3 years of financial statements

  • GST registration and PAN card; OEM authorization for service delivery

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar AMC/CMC of soft starters or Rockwell Allen-Bradley equipment

4

Financial statements or balance sheet for last 2-3 years

5

EMD/Performance Security submission proof or PBG document

6

OEM authorization or Rockwell-certified service capability

7

Technical bid documents and IEC/ISO compliance certificates if applicable

Frequently Asked Questions

How to participate in IOCL soft starter AMC tender in Gujarat 2025

Bidders must submit GST, PAN, experience certificates, financial statements, EMD/proof of performance security, and OEM authorization. The contract permits up to 25% quantity/duration variation at issue; online RTGS/PBG payment is accepted with contract reference to IOCL Gujarat Refinery.

What documents are required for IOCL Allen Bradley AMC bid 2025

Required documents include GST certificate, PAN card, last 3 years financial statements, experience certificates for similar AMC work, OEM authorization for Rockwell Allen-Bradley, technical bid, and EMD proof or PBG; upload proof of online payment within 15 days of award.

What are the technical specifications for the Allen Bradley soft starter AMC

Specifications focus on on-site AMC for pre-owned Allen Bradley soft starter (Rockwell OEM). Maintenance must follow OEM protocols, electrical safety compliance, preventive maintenance, fault diagnosis, spare parts provisioning, and alignment with Coke cutting motor requirements at IOCL Gujarat Refinery.

When is the delivery deadline for IOCL soft starter maintenance

Delivery is on-site maintenance at IOCL Gujarat Refinery with OEM-guided response times; exact calendar dates are defined in the final contract; bidders should demonstrate readiness for immediate deployment and periodic preventive maintenance per OEM intervals.

What is the EMD requirement for IOCL soft starter AMC

EMD or performance security must be provided online via RTGS; IOCL accepts PBG per GeM GTC; proof of payment with contract reference and seller name must be uploaded within 15 days of award.

How does the 25% option clause affect IOCL AMC bidding

The option clause allows a bid to justify up to 25% increase in contract quantity or duration at contract issue; after award, further adjustments remain capped at 25% to maintain scope control for IOCl Gujarat Refinery.

What brands and OEMs are involved in the IOCL soft starter service

The service centers on Allen-Bradley soft starters manufactured by Rockwell Automation India Pvt Ltd; bidders should demonstrate capability for Rockwell-based maintenance, calibration, and spare parts provisioning specific to Allen-Bradley components.

What payment terms apply for IOCL procurement involving AMC

Payment terms permit online RTGS/internet banking for performance security; PBG is allowed per GeM GTC; contract payments align with IOCL payment policies and require transfer proof with contract details.

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