Hindustan Aeronautics Limited Kiosk Displays Tender Lucknow Uttar Pradesh 17802 BIS IS 17802 Compliant 2026
Bid Publish Date
25-Jul-2026, 1:41 pm
Bid End Date
07-Sep-2026, 6:00 pm
Location
Progress
Tender Overview
Organization: Hindustan Aeronautics Limited (HAL) under the Department of Defence Production, seeking Kiosk Displays for deployment in Lucknow, Uttar Pradesh 226001. Tender category focuses on Kiosk Displays with specifications covering processor type, RAM, internal storage, OS, UI, display size and brightness, connectivity, audio, and IP/BIS compliance. The procurement emphasizes on OEM/Authorized resourcing for installation and commissioning, with data sheet alignment to product specs and a potential clause for OEM authorization. Key differentiators include mandatory Malicious Code Certificate and strict data sheet verification. The absence of BOQ items suggests a project-scoped rollout or limited itemization, with emphasis on product-compliance and end-to-end deployment readiness.
Technical Specifications & Requirements
- Category: Kiosk Displays; Cabinet Mounting Type and Kiosk Location Type.
- Computing Hardware: Processor Type; Minimum RAM; Type of Internal Storage; Storage Capacity (GB); Installed OS; Type of User Interface.
- Display: Diagonal screen size (cm); Minimum resolution (pixels); Aspect ratio; Display brightness (Nits).
- Connectivity & Modules: Connectivity; Additional Integrated/Internal Module; Audio.
- Warranty & Certification: On-site warranty (years); IP Rating; BIS Compliance to IS 17802 Part 1 & Part 2. All data must be consistent with the product data sheet and OEM alignment.
- Data Sheet uploaded with bid; OEM authorization if needed; Malicious Code Certificate to be uploaded.
Terms, Conditions & Eligibility
- GST/PAN/Cheque: Submit PAN, GSTIN, cancelled cheque, and EFT mandate certified by bank.
- Data Sheet: Upload product data sheet and ensure no mismatches with offered specs.
- Installation & Training: Performed by OEM or OEM-certified resource or authorized reseller.
- Malicious Code Certificate: Certify no embedded malicious code; breach consequences for IPR/ damages.
- OEM Authorization: Include OEM certificate/authorization details for distributors.
- Option Clause: Quantity may vary up to ±50%; delivery period adjusts accordingly; the extension requires a proportional time calculation.
- Bids should align with the buyer’s terms; GST reimbursement limited to applicable rates.
Key Specifications
-
- Kiosk Displays category with specified cabinet mounting and location type
-
- Processor Type (exact model not specified in data provided)
-
- Minimum RAM: specified but value not given in data
-
- Internal Storage: type and capacity (in GB) specified but values not provided
-
- Installed Operating System: required but not specified
-
- Display Size: diagonal screen size in cm, minimum resolution, aspect ratio, brightness (Nits)
-
- Connectivity: exact interfaces not listed but required
-
- Additional Integrated/Internal Module and Audio support
-
- On-Site Warranty (years) and IP Rating
-
- BIS Compliance to IS 17802 (Part 1) & (Part 2)
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- Data Sheet alignment with product specifications and Malicious Code Certificate
Terms & Conditions
-
Key Term 1: OEM/Authorized resource for installation, commissioning, testing and training
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Key Term 2: Malicious Code Certificate required with bid
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Key Term 3: Quantity variation up to 50% with corresponding delivery-time adjustment
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Key Term 4: GST/PAN and EFT mandate with bank-certified proof
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Key Term 5: BIS IS 17802 compliance and on-site warranty requirements
Important Clauses
Payment Terms
GST reimbursement as per actuals or applicable rates (whichever is lower), subject to quoted GST %.
Delivery Schedule
Delivery period adjustable up to 50% quantity variation; extended period calculated as (Increased quantity / Original quantity) × Original delivery period, minimum 30 days.
Penalties/Liquidated Damages
Not explicitly provided; implied through delivery-time adjustments and OEM-based commissioning responsibilities.
Bidder Eligibility
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OEM or OEM-authorized resellers must provide authorization proof
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Experience in installation/commissioning of kiosk hardware
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GST registration and active PAN
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Financial capability evidenced via standard documentation
Tender Data
Bid Details
Quantity
18
Category
Kiosk Displays
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
Yes
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
3 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
Yes
MII Preference Band
L1+20%
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
1
Warranty Period
1 years
Arbitration Clause
Yes (Arbitration clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 Arbitration should not be routinely included in contracts
Mediation Clause
Yes (Mediation clause document) as per DoE OM No.F.1/2/2024-PPD dated 03.06.2024 mediation clause should not be routinely included in contracts and pre- litigation mediation can be taken up without any such clause also
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Kiosk Displays (Q2)
Payment Timelines
Payments shall be made to the Seller within 30 days of issue of consignee receipt-cum-acceptance certificate (CRAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Details
Max Delivery Days
90
Delivery Locations
1
Delivery Cities
LUCKNOW
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | LUCKNOW | LUCKNOW | - | - | 8 | 90 | - |
Authority Records
BID & GeM Expert Consultancy
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Documents 8
GeM-Bidding-9657175.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
CATALOG-Specification-1
CATALOG Specification
CATALOG-Specification-2
CATALOG Specification
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
2 Updates Update
Extended Deadline
07-Sep-2026, 12:30 pm
Opening Date
07-Sep-2026, 1:00 pm
Update
Extended Deadline
31-Aug-2026, 8:30 am
Opening Date
31-Aug-2026, 9:00 am
Categories
1
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Required Documents
PAN Card
GSTIN
Cancelled Cheque
EFT Mandate certified by Bank
Data Sheet of the product offered
OEM Authorization Certificate (or OEM detail with reseller)
Malicious Code Certificate
Manufacturer/Authorized Distributor details
Technical Specifications
2 Items
Item #1 Details
View Catalog| Category | Specification | Requirement |
|---|---|---|
| Generic | Type of Kiosk | Information Kiosk |
| Generic | Cabinet Mounting Type | Floor Standing |
| Generic | Kiosk Location Type | Indoor, Outdoor |
| Computing Hardware | Processor Type | Intel i7/AMD Ryzen 7 |
| Computing Hardware | Minimum Memory (RAM) (in GB) | 16 Or higher |
| Computing Hardware | Type of Internal Storage | SSD |
| Computing Hardware | Internal Storage (in GB) | 512, 1024 Or higher |
| Interface | Installed Operating System | Windows 11 Pro |
| Interface | Type of User Interface | Multi-Touch Capacitive Based, Keyboard Based (Non-Metallic), Braille Keyboard, Virtual Keyboard, Multi-Touch Infrared (IR) Based, Keyboard Based (Metallic) |
| Display | Diagonal Screen Display Size (in cm) | 43.1 to 48, 48.1 to 53, 53.1 to 58, 58.1 to 63, 63.1 to 68, 68.1 to 73, 73.1 to 78, 78.1 to 83, 83.1 to 88, 88.1 to 93, 93.1 to 98, 98.1 to 108, 108.1 to 113, 113.1 to 118, 118.1 to 123, 123.1 to 128, 128.1 to 133, 133.1 to 138, 138.1 to 143, 143.1 to 148, 148.1 to 153, 153.1 to 158, 158.1 to 163, 163.1 to 168, 168.1 to 173, 173.1 to 178, 178.1 to 183, 183.1 to 188, 188.1 to 193, 193.1 to 198, 198.1 to 203, 203.1 to 208 Or higher |
| Display | Minimum Display Resolution (in Pixels) | 1920 x 1080 (Full HD), 2560 x 1440 (2K), 3840 x 2160 (4K Ultra HD) Or higher |
| Display | Aspect Ratio | 16:9 |
| Display | Display Brightness (in Nits) | 300 to 349, 350 to 399, 400 to 499, 500 to 699, 700 to 899, 900 to 1099, 1100 to 1499, 1500 to 1999, 2000 to 2999 Or higher |
| Connectivity | Connectivity | 1 x Ethernet Port, 1 x USB Type A, 2 x USB Type A, 1 x USB Type C, 1 x HDMI, 1 x DP Port, Wi-Fi, 1 x SIM Card Slot, 3.5mm Audio Jack |
| Functional Modules | Additional Integrated/Internal Module | Not Applicable, Smart Card Module -RFID/NFC reader, 1D/2D Barcode Scanner, Thermal Printer (Paper Width- 80 mm), A4 Document Scanner, Token dispenser, Card dispenser, Thermal Printer (Paper Width- 58 mm), L1 Fingerprint Scanner, Built-in UPS, Smart Card Module -Smart Card reader |
| Functional Modules | Audio | Built-in Speaker(s) |
| Warranty and Certification | On Site Warranty (in Year) | 1, 3, 5 Or higher |
| Warranty and Certification | IP Rating | Not Applicable, IP 40 to IP 44, IP 45 to IP 48, IP 50 to 54, IP 55 to 58, IP 60 to 64, IP 65 to 68 Or higher |
| Warranty and Certification | BIS Compliance to IS 17802 (Part 1) and (Part 2) | Yes, No |
Frequently Asked Questions
Key insights about UTTAR PRADESH tender market
How to bid for HAL kiosk displays tender in Lucknow?
Bidders must submit PAN, GSTIN, cancelled cheque, EFT mandate, and OEM authorization. Attach product data sheet showing BIS IS 17802 compliance, and Malicious Code Certificate. Installation must be by OEM-certified personnel, with on-site warranty and data-sheet alignment.
What documents are required for kiosk bid submission in Lucknow?
Required documents include PAN, GST certificate, cancelled cheque, EFT mandate, OEM authorization, product data sheet, Malicious Code Certificate, and data sheet mismatch verification. DATA SHEET must match offered specs; nonconformities risk rejection.
What BIS standards are mandatory for the kiosk procurement?
Bidders must ensure BIS compliance to IS 17802 Part 1 and Part 2 for the kiosk hardware, covering safety, EMI/EMC, and performance requirements. Documentation proving BIS conformity should accompany the bid data sheet and OEM authorization.
What is the required warranty and installation scope for HAL kiosk?
The contract requires on-site warranty (years not specified) and installation/commissioning by OEM or OEM-certified personnel. Training, configuration, and testing may be included per scope, with end-to-end support post-installation.
How can quantity variation affect delivery timelines for the kiosk order?
The purchaser may increase or decrease quantity up to 50%. Delivery time adjusts proportionally: (New quantity / Original quantity) × Original delivery period, with a minimum extension of 30 days.
What is the role of the data sheet in HAL kiosk bids?
The data sheet must precisely reflect offered specifications. Any unexplained mismatch can lead to bid rejection. Ensure processor type, RAM, storage, OS, display specs, and BIS compliance are aligned.
Which entity should approve installation and training for kiosks?
Installation and training must be conducted by the OEM or an OEM-authorized reseller, ensuring proper configuration, testing, and training as per the contract scope and IS 17802 standards.
Where can bidders verify BIS IS 17802 compliance for kiosk hardware?
Verify BIS IS 17802 compliance via the official BIS certification documents and ISI conformity for kiosk hardware. Include certification copies with the bid and ensure alignment with product data sheets.