Odisha Housing And Urban Development Department Bhubaneswar A3 Size Multifunction Printer Tender 2026 ISO 9001

Tender Overview

The Odisha Housing And Urban Development Department (Khordha region, Bhubaneswar) invites bids for an A3 Size Multifunction Printer (MFP) under the PAC category. Although the BOQ shows zero items, the tender specifies core procurement of a single MFP device suitable for government use, with emphasis on OEM authorization, ISO 9001 compliance, and robust after-sales support. The option clause allows a ±25% quantity adjustment at contract award and during the currency, with delivery timing linked to the last order date. A 3-year on-site warranty is mandated, ensuring sustained performance and timely service.

• Organization: Odisha Housing And Urban Development Department, Bhubaneswar
• Location: KHORDHA, ODISHA 751001
• Product: A3 Size Multifunction Printer (MFP) under PAC Category
• Delivery: Extended delivery time options available under option clause; minimum 30 days when quantities change
• Differentiator: OEM-based authorization with product compliance documentation and service capability in Odisha
• Key constraint: Bidders must meet mandatory certification and local presence requirements

Technical Specifications & Requirements

There are no explicit device specifications in the BOQ; however, the tender requires strict adherence to quality and service standards. The bidder must provide ISO 9001 certification for the offered product or OEM. A Bidder must submit a Manufacturer Authorization (MAF) on OEM letterhead, clearly naming the bidder, with seal, signatory, and contact details. The OEM must confirm an on-site warranty of 3 years and establish a functional service center in Bhubaneswar for prompt after-sales support. A dedicated toll-free service number and escalation matrix are mandatory. The bidder must originate from the state of Odisha and provide product compliance sheets with OEM verification. Documentation must include PAN and GST registrations, with verification by OEM.

• Standards: ISO 9001 (certificate required)
• Warranty: On-site warranty for 3 years
• Service: OEM-based service center in Bhubaneswar; toll-free support; escalation matrix
• Documentation: Manufacturer Authorization, PAN, GST, product compliance sheet
• Location constraint: Odisha-based bidder with OEM authorization in Bhubaneswar
• Delivery: Option clause permits quantity changes up to 25%

Terms, Conditions & Eligibility

• EMD: Not disclosed in the provided data; bidders should anticipate standard EMD requirements as per ATC/corrigendum
• Experience/eligibility: Bidder must have Odisha base; OEM must provide MAIF; service capability in Bhubaneswar
• Delivery: Delivery period aligns with original delivery order; extended time via option clause, minimum 30 days
• Payment: Terms not specified in data; typical government terms apply post-delivery and acceptance
• Documents: PAN, GST, OEM MAIF, product compliance sheet, ISO 9001 certificate, service escalation matrix, service center details
• Warranty/Penalties: 3-year on-site warranty; penalties/LD not specified in data
• Right to reject: Authority may accept/reject any bid without reasons per ATC
• Fraud: Fraudulent documents will lead to rejection