HAL CAMC Of Information Kiosk Tender India Department Of Defence Production 2026

Tender Overview

Hindustan Aeronautics Limited (HAL), under the Department of Defence Production, seeks a CAMC (comprehensive annual maintenance contract) for an Information Kiosk. The procurement scope includes service delivery and ongoing support for kiosk hardware/software, with no BOQ line items published. The tender references Manufacturer Authorization, and a 50% option clause allowing adjustments to quantity or duration at contract award, plus MSE purchase preference. EMD value and start/end dates are not disclosed in the provided data. This opportunity targets service providers with OEM authorizations and capability to uphold embedded security standards during maintenance. The absence of technical specs requires bidders to demonstrate compliance, robustness of service delivery, and ability to scale under the option clause. Unique aspects include anti-malicious code certification requirements and purchase-preference provisions for MSEs. This procurement aligns with HAL’s defense-sector service contracts and potential for repeat CAMC engagements beyond the initial term.

Technical Specifications & Requirements

• No formal BOQ items or technical detail available; bidders must rely on buyer terms and generic CAMC expectations.
• Required certifications: Malicious Code Certificate ensuring hardware/software are free of embedded malicious code; Manufacturer Authorization (OEM/authorized service provider details must be included).
• Option Clause: Up to 50% increase/decrease in contract quantity or duration at bidding/award and post-award if permitted; requires bidder acceptance.
• MSE purchase preference: If bidder qualifies as manufacturer or service provider for MSEs per the Public Procurement Policy, documentation must be uploaded.
• Key risk: Absence of explicit delivery timelines or SLAs in BOQ mandates concrete service-level commitments from bidders.

Terms, Conditions & Eligibility

• Malicious Code Certificate required; breach implications for security and IP rights.
• Manufacturer Authorization: OEM/Original Service Provider details required in bid submission.
• Purchase Preference: MSE-based preference eligibility with documentary evidence uploaded.
• No explicit EMD amount or payment terms disclosed in the data;
• Sub-contracting and assignment require prior written consent from HAL and joint liability for performance.
• Security/compliance emphasis typical of defense-procurement environments; bidders must demonstrate capability to operate within Defence Production sector norms.