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Indian Army Thin Client Computers Tender 2026 Kolkata Kolkata - IS 550/ISO compliant, Onsite warranty 2026

Bid Publish Date

23-Jan-2026, 1:56 pm

Bid End Date

02-Feb-2026, 2:00 pm

Progress

Issue23-Jan-2026, 1:56 pm
Technical02-Feb-2026, 12:50 pm
Financial
AwardCompleted
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Quantity

8

Bid Type

Two Packet Bid

Categories 3

Tender Overview

The Indian Army, under the Department Of Military Affairs, seeks a supply of configurable Thin Client Computers (V2) for military deployment. The procurement includes a complete configuration stack: fanless thin clients, processors, chipsets, OS with processor speed and core details, RAM type and size, flash/DoM memory, and redundant storage. Display requirements specify monitor type, size and resolution, with USB 3.0+, Type-C, HDMI, networking, audio, and Wi‑Fi capabilities. Onsite OEM warranty is mandatory, plus a 24/7 support framework and regional warranty hub in Kolkata. The buyer’s clause allows up to 25% quantity variation and a flexible delivery timeline anchored to original delivery orders. The estimated value and EMD are not disclosed, indicating a competitive bid with precise technical alignment. Tender emphasis on certified test reports and comprehensive documentation upon bid submission underlines the critical compliance burden for bidders.

Technical Specifications & Requirements

  • Category: Configuration
  • Thin Client Type & Processor: Fanless model; processor details to be configured
  • Chipset & RAM: Specific chipset; RAM type and size must meet bid standards
  • Storage: Usable Flash/SSD/DoM; capacity and redundancy requirements specified
  • Display: Monitor type, size (inch), and resolution; display specifications must align with IS/industry norms
  • Ports: USB 3.0+, USB Type‑C, HDMI; networking and audio ports required; Wi‑Fi connectivity
  • Certifications: Availability of relevant test reports; OEM authorizations; ISI/ISO considerations may apply
  • Software & Management: Operating system, management software, printing support
  • Warranty & Support: On‑site OEM warranty; 24x7 support with parts replacement; Kolkata regional hub for warranty support

Terms, Conditions & Eligibility

  • EMD/Financials: Turnover compliance required; minimum average turnover over last 3 years; audited balance sheets or CA certificate
  • Delivery: Delivery schedule aligned to original delivery order; option clause permits 25% quantity variation during contract
  • Payment: Standard bid terms; payment terms not specified in data; ensure bid documents include GST/PAN and financials
  • Documents: GST certificate, PAN, experience certificates, financial statements, OEM authorizations, test reports, and technical compliance documents
  • Support: Escalation matrix for service support must be provided by bidder/OEM
  • Warranty: On‑site OEM warranty starting from supply date; 24x7 support with OS/browser patches
  • Special Clause: Regional service hub in Kolkata; compliance with delivery and escalation standards

Key Specifications

  • Thin Client Computers (V2) configuration as per tender

  • Fanless processor configuration with specified core speed

  • Chipset details to be provided by vendor

  • Operating system and management software details

  • RAM type and size (GB) and usable/redundant flash/DoM memory

  • Display: type, size (inch), resolution (pixels)

  • Ports: USB 3.0+, USB Type-C, HDMI; networking and audio ports; Wi‑Fi

  • Certifications: relevant test reports; OEM authorizations; ISI/ISO as applicable

  • On-site OEM warranty with 24x7 support including OS and browser patches

  • Regional warranty hub located in Kolkata

Terms & Conditions

  • Option clause permitting up to 25% quantity variation during contract

  • Turnover verification via audited statements or CA certificate for last 3 years

  • Escalation matrix and regional Kolkata warranty support required

Important Clauses

Payment Terms

Standard bid terms; financial documentation required; GST and PAN must be provided; no fixed percentage disclosed

Delivery Schedule

Delivery to be aligned with original order date; option for quantity variation under 25% with extended delivery time calculations

Penalties/Liquidated Damages

Not explicitly stated; LD provisions to be inferred from contract terms and standard government procurement norms

Bidder Eligibility

  • Minimum average annual turnover meeting the stated threshold in last 3 financial years

  • Proven experience in supplying configurable thin client systems

  • Valid OEM authorization and ability to provide on-site warranty in Kolkata region

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

No

Item Category

Thin Client Computers (V2) (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 3

GeM-Bidding-8876541.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
Configuration Type of Thin Client Desktop, Mobile, All-in-One
Configuration Processor (Fanless Model) Intel, AMD, ARM Or higher
Configuration Chipset Intel, AMD, ARM Cortex A53/A55 Or higher
Configuration Operating system, Number of Core & Processor Speed Windows embedded Standard 10 or higher with browser Quad Core, Min 2 Ghz
Configuration Graphics Integrated
Configuration Type of RAM DDR4 Or higher
Configuration RAM Size (GB) 16 Or higher
Configuration Usable Flash/SSD/DoM Memory (GB) 128, 256, 512 Or higher
Configuration Redundant Flash/SSD/DoM Memory (GB) 8, 16, 32, 64, 128, 256, 512, 0 Or higher
Display/Monitor Display / Monitor Available, Not Available
Display/Monitor Display Type Integrated in case of Mobile Thin Client, Discrete in case of Desktop Thin Client, Integrated in case of All-in-One Thin Client, TFT Screen, TFT/LCD/LED color monitor, NA Or higher
Display/Monitor Display Size (Inch) 15.6, 17, 18.5, 19, 19.5, 20, 21.5, 22, 23, 23.8, 24, 25, 27, 29.8, 31.5, 34, 37.5, 42.5, 43, NA Or higher
Display/Monitor Display Resolution (Pixels) 800 x 600, 880 x 600, 1366 x 768, 1440 x 900, 1280 x 1024, 1600 x 900, 1680 x 1050, 1920 x 1080, 1920 x 1200, 2560 x 1600, 3440 x 1440, 3840 x 1600, 7680 x 4320, NA Or higher
Ports & Connectivity USB port 3 point 0 or higher (Nos) 4, 5, 6 Or higher
Ports & Connectivity USB Type C Port (Nos) 1, 2 Or higher
Ports & Connectivity HDMI Port (Nos) 2 Or higher
Ports & Connectivity Networking port Ethernet 10/100/1000, 10/100/1000 Mbps Auto sensing LAN Interface Or higher
Ports & Connectivity Audio Port Single audio/single 3.5mm port for Mic in and speaker out, Mic in and speaker out Or higher
Ports & Connectivity Wi-Fi Connectivity 802.11a/b/g/n, 802.11ac, NA Or higher
Certification/Test Reports Certifications Available BIS Registration under CRS of Meity
Certification/Test Reports Agree to provide all relevant documents ie Test Reports/Supporting Documents/Reports etc to the buyer at the time of bidding or on demand Yes
Additional Features Compatibility Compatibility with Sybase Anywhere (ASA version 16 or above), NA
Additional Features Networking Protocols TCP/IP with DNS and DHCP, Twisted Pair (RJ-45), PPP over Ethernet (PPPoE), Wake on LAN
Additional Features Operating System & Management Software Windows 10 IoT Enterprise with IE 10.0 browser or higher with enterprise client management software
Additional Features Printing support Local and Network, USB Printing Support
Power Input Supply 110-240 VAC, 50-60 Hz
Warranty/Service On Site OEM Warranty(Year) 3, 4, 5 Or higher
Warranty/Service Warranty Should start from the date of Supply Yes
Warranty/Service 24 Hours x 7 Days Customer Support including part replacement, OS & Browser patch upgrades Yes, NA
Warranty/Service Facility of regional hub at Kolkata for providing warranty support NA

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Audited financial statements or CA certificate indicating turnover

4

Experience certificates for similar thin client deployments

5

OEM authorization/authorization letter

6

Technical bid documents and product specifications

7

Test reports and supporting documents to be provided on bidding or on demand

8

Escalation matrix for service support

Technical Results

S.No Seller Item Date Status
1
ADDSOFT TECHNOLOGIES LIMITED   Under PMA
Make : ADDSOFT Model : ATU 241402-02-2026 12:50:17
2
FINGERPRINT INDIA   Under PMA
Make : SMART STATION Model : Smart 711024-01-2026 13:18:21
3
GREEN GATE INFOTECH PRIVATE LIMITED   Under PMA
Make : smart desk Model : SD Power MB N509502-02-2026 13:48:11
4
INFOTECH IT SERVICES   Under PMA
Make : SMART STATION Model : Smart 711024-01-2026 16:12:46
5
SHRI BALAJI TECHNOLOGIES   Under PMA
Make : SMART STATION Model : Smart 711024-01-2026 14:42:52
6
TRIANGLE SYSCOM PVT LTD   Under PMA
Make : SMART STATION Model : Smart 711030-01-2026 18:32:36

Financial Results

Rank Seller Price Item
L1
SHRI BALAJI TECHNOLOGIES   Under PMA
Item Categories : Thin Client Computers (V2)
L2
FINGERPRINT INDIA   Under PMA
Item Categories : Thin Client Computers (V2)
L3
INFOTECH IT SERVICES   Under PMA
Item Categories : Thin Client Computers (V2)

Frequently Asked Questions

Key insights about GUJARAT tender market

How to bid for Indian Army thin client tender 2026 in India

Bidders must meet turnover and experience criteria, supply configurable thin clients meeting the listed hardware/software specs, and provide OEM authorization. Submit GST, PAN, audit-backed financials, and test reports. Ensure 24x7 support, on-site warranty, and regional Kolkata service capabilities with escalation details.

What documents are required for Indian Army thin client bid 2026

Required documents include GST certificate, PAN card, audited financial statements or CA certificate showing turnover, experience certificates for similar deployments, OEM authorization letters, and comprehensive technical bid documents with test reports and compliance certificates.

What are the technical specs for thin client configuration 2026 India

Specifications cover fanless processor, chipset, OS with core count and speed, RAM type and size, usable and redundant Flash/DoM memory, display type/size/resolution, USB 3.0+, USB-C, HDMI, networking, audio, and Wi‑Fi; must include OEM warranty and management software details.

When is the delivery deadline for Indian Army thin client tender Kolkata

Delivery terms align to the original delivery order date with a possible 25% quantity variation; additional delivery time computed as (increased quantity / original quantity) × original period, with a minimum 30 days if original period is short.

What are the EMD/financial requirements for this tender in 2026

EMD amount is not disclosed in data; bidders must provide turnover evidence and financial stability via audited statements or CA certificate; submission of financial documents is mandatory as part of eligibility.

What warranty and support are required for Indian Army thin clients

On-site OEM warranty starting from supply date, 24x7 customer support, parts replacement, OS and browser patch upgrades; Kolkata regional hub must be available for warranty service and escalation.

What certifications or test reports are required for submission

Submit all relevant test reports and supporting documents to prove compliance; include OEM authorizations and any ISI/ISO certifications applicable to the thin client configuration and management software.

How to demonstrate turnover and experience for eligibility

Provide last 3-year audited balance sheets or CA/CMA certificates indicating turnover; if the company is younger than 3 years, use completed years post-incorporation for turnover assessment; ensure documents are uploaded with the bid.