Health and Family Welfare Department Delhi Security Manpower Tender 2026 for Unarmed Guards 1-Year Extendable ISO-9001? No, but with 50% option

Tender Overview

The opportunity is issued by the Health And Family Welfare Department, Delhi, for UNARMED SECURITY GUARD services under the Security Manpower Service (Version 2.0) category. Estimated contract value is ₹7,397,600 with an EMD of ₹221,928. The contract duration is 1 year, with a possible extension for a second year on mutual consent and half-yearly reviews. An EMD may be submitted as a Fixed Deposit Receipt pledged to A/C Medical Superintendent Sardar Vallabh Bhai Patel Hospital Delhi 10008. The tender emphasizes contractor liability coverage, safety in high-voltage environments, and required past experience documentation. A focused requirement is the bidder’s ability to provide a dedicated service office within the same state as the consignee and a clear escalation matrix for service support. No BOQ items are listed, indicating a manpower-only service contract that relies on stringent compliance and performance benchmarks.

Key differentiators include the 50% quantity/duration adjustment at contract issuance and the need for a robust service-support framework (dedicated toll-free number, escalation contacts) and on-site presence. The procurement aims to ensure continuous security coverage across healthcare facilities in Delhi with clear governance through the hospital authority and bidder alignment on terms and performance.

Technical Specifications & Requirements

• No BOQ items; scope centers on SECURITY PERSONNEL provisioning (Unarmed guards) for a one-year term with possible extension.
• Estimated contract value: ₹7,397,600; EMD: ₹221,928.
• Insurance, workman compensation, and public liability to be managed by the contractor; PPE and safety protocols required for high-voltage work environments.
• Past experience evidence can be supplied via contract copies, client execution certificates, or third-party release notes; multiple document formats accepted.
• Service-support infrastructure: dedicated toll-free/telephone line; an on-record service office within the consignee state; escalation matrix provided by bidder.
• Tender tenure: 1 year, with potential 1-year extension on mutual consent and satisfactory performance.

Terms, Conditions & Eligibility

• EMD submission: Fixed Deposit Receipt acceptable if pledged to A/C Medical Superintendent Sardar Vallabh Bhai Patel Hospital, Delhi 10008; bank must certify withdrawal conditions.
• Contractual escalation and 50% scope adjustment option at contract issuance and during tenure.
• Insurance, safety compliance for Extra High Voltage work, and PPE adherence mandatory.
• Past project experience accepted via contract copies and client invoices with self-certification or execution certificates.
• Office presence in the state of the consignee and a defined service-support escalation matrix are mandatory.
• Tenure and renewal terms: 1 year with potential extension for another year on mutual consent; performance-based.