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Central Board Of Excise And Customs X-ray Baggage Inspection Systems CMC Tender New Delhi 2026 Rapiscan Standards

Bid Publish Date

06-Jan-2026, 5:34 pm

Bid End Date

27-Jan-2026, 6:00 pm

EMD

₹13,00,000

Value

₹4,40,00,000

Location

NEW DELHI , DELHI

Progress

Issue06-Jan-2026, 5:34 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

75

Bid Type

Two Packet Bid

Tender Overview

Organization: Central Board Of Excise And Customs (cbec) under the Department Of Revenue, operating from NEW DELHI. Procurement: Comprehensive Maintenance Contract (CMC) for X-ray Baggage Inspection Systems supplied by M/s Rapiscan Systems. Estimated value: ₹44,000,000 with an EMD of ₹1,300,000. Contract cadence: Quarterly maintenance. Location: New Delhi, Delhi. Key differentiator: Post-award quantity/duration variation up to 25%; bidders must comply with revised scope. Unique aspect: Explicit service support requirements and escalation framework.

Technical Specifications & Requirements

  • Product category: X-ray baggage inspection systems maintenance; CMC for pre-owned hardware context
  • OEM/brand: M/s Rapiscan Systems; no BOQ items exist in the current tender data
  • Contract details: Comprehensive Maintenance Contract (CMC) on a quarterly basis
  • Financials: Estimated value ₹44,000,000; EMD ₹1,300,000
  • Variation clause: Up to 25% increase/decrease in contract quantity or duration at issue and post-issuance
  • Service expectations: Dedicated toll-free service number and an Escalation Matrix for service support
  • Location of execution: New Delhi; bidders should align with destination/installation requirements if applicable
  • Scope notes: Maintenance and support for X-ray baggage inspection systems from Rapiscan; no detailed BOQ items provided
  • Eligibility cues: Prior capability to support security scanning systems and OEM-aligned maintenance experience

Terms, Conditions & Eligibility

  • EMD: ₹1,300,000 (Earnest Money Deposit) materializes as a bid security requirement
  • Estimated value: ₹44,000,000; scope covers quarterly CMC for Rapiscan systems
  • Variation rights: Buyer may adjust contract quantity/duration up to 25% at issue and thereafter
  • Support commitments: Dedicated toll-free service number and an Escalation Matrix must be provided by bidder/OEM
  • Documentation expectations: Compliance with terms, OEM authorization, and service capability details
  • Post-award terms: No BOQ; focus on OEM-aligned AMC/CMC capabilities and response SLAs
  • Warranty/AMC specifics: Not explicitly stated beyond CMC framework; bidders should offer standard Rapiscan-system AMC support

Key Specifications

    • Product category: X-ray baggage inspection systems maintenance (CMC)
    • Estimated value: ₹44,000,000
    • EMD: ₹1,300,000
    • Contract cadence: Quarterly AMC/CMC
    • Variation allowance: Up to 25% in quantity or duration
    • OEM: M/s Rapiscan Systems
    • Support requirement: Dedicated toll-free service number and Escalation Matrix

Terms & Conditions

  • Key Term 1: EMD of ₹1,300,000 required with bid submission

  • Key Term 2: 25% contract quantity/duration variation allowed

  • Key Term 3: Dedicated toll-free service line and escalation matrix must be provided

Important Clauses

Payment Terms

Not explicitly stated; bidders should align with standard CMC/AMC payment practices and any supplier-specific terms from Rapiscan

Delivery Schedule

Not specified; tender indicates quarterly CMC with ongoing support post-award

Penalties/Liquidated Damages

Not specified; bidders should seek clarity during bid submission on SLAs and penalties

Bidder Eligibility

  • Experience in maintaining security scanning systems or similar X-ray baggage facilities

  • Proven OEM authorization from Rapiscan or authorized service partner

  • Financial capacity to support a ~₹44.0M contract and provide EMD

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar CMC/AMC in security scanning equipment

4

Financial statements (profit & loss, balance sheet) for last 2-3 years

5

EMD payment proof (₹1,300,000) via DD/online

6

Technical bid document outlining AMC/CMC capabilities

7

OEM authorization/ reseller certificate from M/s Rapiscan Systems

8

Service capability plan with toll-free number and escalation matrix

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for X-ray baggage inspection CMC tender in New Delhi 2026?

Bidders must submit EMD of ₹1,300,000, GST, PAN, OEM authorization, and technical bid. Ensure Rapiscan OEM alignment, provide toll-free service details, and Escalation Matrix. The contract allows up to 25% variation in quantity or duration at issue and post-award.

What documents are required for cbec Rapiscan AMC tender in Delhi?

Required documents include GST certificate, PAN, 2-3 years of financial statements, experience certificates for security equipment maintenance, EMD proof, OEM authorization from Rapiscan, and a technical bid detailing AMC capabilities and service support readiness.

What are the key terms for payment and variation in this tender?

No explicit payment schedule is stated; bidders should clarify in bid. Variation rights allow up to 25% change in quantity or contract duration at issue and post-issuance, enabling scope adjustments to meet security needs.

Which organization is issuing the X-ray systems CMC tender in 2026?

The tender is issued by the Central Board Of Excise And Customs (cbec) under the Department Of Revenue, located in New Delhi. The project targets Rapiscan X-ray baggage inspection system maintenance under CMC terms.

What standards or OEM requirements are needed for Rapiscan AMC?

Bidders must hold OEM authorization from M/s Rapiscan Systems and demonstrate capability to service Rapiscan baggage inspection systems under CMC, including toll-free support and escalation procedures.

When is the bid submission for the New Delhi Rapiscan CMC due?

Exact submission deadlines are not specified in the data provided. Bidders should monitor the tender portal for bid opening dates and ensure readiness of EMD, OEM authorization, and technical bid documents.

What is the estimated contract value and EMD for this tender in Delhi?

The estimated contract value is ₹44,000,000 with an EMD of ₹1,300,000. Bidders must provide these amounts via the prescribed payment method and include related compliance documents in the bid package.

What support commitments must be detailed in the bid for service?

Bids must include a Dedicated toll-free service number and a published Escalation Matrix with contact details. The matrix should cover service levels, response times, and responsible personnel across regions.

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