Tender Notice for Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite,Call Centre Ser in NEW DELHI, DELHI
Bid Publish Date
25-Aug-2026, 3:29 pm
Bid End Date
04-Sep-2026, 1:00 pm
EMD
₹3,88,570
Value
₹1,94,28,480
Location
Progress
National Informatics Centre (nic) invites bids for Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite in NEW DELHI, DELHI. Quantity: 32. Submission Deadline: 04-09-2026 13: 00: 00. Submit your proposal before the deadline.
Tender Data
Bid Details
Quantity
32
Bid Type
Two Packet Bid
Bid Validity
180 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Exemption/Relaxation
Yes
Startup Exemption/Relaxation
Yes
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
777
Experience Required
3 Year (s)
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite
Advisory Bank
State Bank of India
ePBG Percentage
3%
ePBG Duration (Months)
15
Delivery Details
Delivery Locations
1
Delivery Cities
New Delhi
Delivery Pincodes
110003
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Atul Kumar | 110003,A BLOCK CGO COMPLEX NATIONAL INFORMATICS CENTRE NEW DELHI | New Delhi | Delhi | 110003 | 20 | - | Number of Months : 12 Number of Shift per day : 1 Number of Working days in Month : 30 |
Authority Records
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Documents 13
GeM-Bidding-9758691.pdf
Main Document
Other Documents
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Other Documents
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
2
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Required Documents
Experience Criteria
Bidder Turnover
Certificate (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer