Controller General Of Defence Accounts Maintenance Tender Desktops Laptops Peripherals 2026 Rajasthan-like Scope 112500 ISA

Tender Overview

The procurement is issued by the Controller General Of Defence Accounts for Annual Maintenance Service of Desktops, Laptops and Peripherals including Desktop PCs (Acer, HP, Lenovo, RDP), and printers (Canon, Epson, Brother) with high-end and mid-range variants. The estimated value is ₹112,500. Location details are not explicitly stated; the contract covers multiple brands and peripherals under a unified AMS program, indicating centralized maintenance for Defence Department assets. A key differentiator is the broad OEM coverage and inclusion of scanning devices and multifunction printers, suggesting a comprehensive, single-point service arrangement.

Technical Specifications & Requirements

• No explicit technical specifications are published in the tender data. The AMS scope encompasses Desktops, Laptops, Printers, Scanners, and Multifunction Devices from brands such as Acer, HP, Lenovo, Canon, Epson, Brother.
• The absence of a BOQ implies limited itemized quantities; bidders should prepare for a multi-brand maintenance contract and ensure capability across a wide device mix.
• Critical tender constraints include a potential service footprint and escalation requirements; bidders should highlight experience in managing OEM-supported AMS for diverse devices and provide evidence of service centers/office presence in the consignee state.
• The estimated value indicates small-scale maintenance, but the breadth of brands suggests core competencies in hardware maintenance, parts replacement, and routine servicing.

Terms, Conditions & Eligibility

• The contract allows an OPTION CLAUSE: quantity/duration may vary by up to 50% at contract issue and again post-issuance; bidders must accept revised scope.
• Bidder financial health: must not be in liquidation or bankruptcy; provide an undertaking.
• Service availability: an OEM/Service Provider office must operate in the state of consignee; documentary evidence required.
• Support: bidders must offer a dedicated toll-free helpline; provide an escalation matrix with contact numbers.
• No BOQ items; ensure readiness to deliver multi-brand AMS with timely service response and parts availability.