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Home Department Maharashtra IT Projects Milestone Tender Pune 2026 - ISO 9001, Malicious Code Certificate, OEM Authorization

Bid Publish Date

14-Feb-2026, 10:38 pm

Bid End Date

26-Feb-2026, 7:00 pm

EMD

₹10,00,000

Value

₹4,89,90,000

Location

PUNE , MAHARASHTRA

Progress

Issue14-Feb-2026, 10:38 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Tender Overview

The Maharashtra Home Department in Pune invites bids for a milestone-based IT projects outsourcing engagement. The opportunity targets an agency to manage or deliver IT project milestones with an estimated contract value of ₹48,990,000 and an EMD of ₹1,000,000. The procurement features a flexible quantity/duration clause up to 25% at contract issuance or afterwards. Required bid prerequisites emphasize corporate legitimacy, financial stability, and OEM-backed solutions, with a focus on ISO 9001 quality management and robust security/compliance attestations. This tender emphasizes service and support readiness through dedicated escalation paths and toll-free contact. The procurement is structured to ensure timely installation with staged payment terms tied to delivery milestones, and strong compliance verification through OEM datasheets and Malicious Code Certification. The filing organization is the Maharashtra Home Department, located in Pune, Maharashtra, seeking a structured IT services partner to drive milestone-based deliverables.

Technical Specifications & Requirements

  • No explicit product specifications are published; bidders must rely on OEM datasheets and service capabilities.
  • Mandatory certifications/attestations: ISO 9001; OEM datasheet; Malicious Code Certificate per security clause; Non-Blacklisting declaration.
  • Security/compliance: Malicious code verification to prevent embedded malware; IPR/copyright protection commitments.
  • Vendor qualifications: Manufacturer authorization from OEM; Escalation Matrix with phone numbers; Dedicated toll-free support line.
  • Payment terms: 90% payment on delivery; 10% upon installation.
  • Documentation: Shop/Establishment certificate, PAN, GST, ITR, and OEM warranty/compliance letters.
  • Delivery/support: Affiliate with service & support commitments, including escalation channels and OEM warranty coverage.
  • Estimated value and EMD: ₹48,99,00,000 contract value; ₹10,00,000 EMD.
  • Special clause: 25% quantity/duration adjustment allowed at bid issue; 25% cap on adjustments post-issue.

Terms, Conditions & Eligibility

  • EMD: ₹10,00,000 (payment to be detailed in bid terms) and financial standing not in liquidation or bankruptcy.
  • Documents required: Shop/Establishment/Incorporation, PAN, GST, OEM datasheet, ITR, Non-Blacklisting, ISO 9001 certificate, warranty/compliance letter, malicious code certificate.
  • Payment terms: 90% on delivery, 10% after installation; ensure compliance with installation milestones.
  • Authority & eligibility: OEM authorization required for resellers; escalation matrix and toll-free support must be provided.
  • Delivery: Milestone-based delivery with clear acceptance criteria tied to payments and installation completion.
  • Penalties: Not explicitly stated; adherence to service level commitments implied by OEM warranty and Malicious Code certificate.

Key Specifications

  • No explicit technical specs published; rely on OEM datasheet

  • EMD amount: ₹10,00,000

  • Estimated contract value: ₹48,99,00,000

  • Payment terms: 90% on delivery, 10% after installation

  • Mandatory ISO 9001 certification

  • Malicious Code Certificate required

  • OEM Manufacturer Authorization required for resellers

  • Escalation Matrix with telephone numbers and toll-free support

Terms & Conditions

  • EMD amount and financial standing required; no liquidation status

  • 25% adjustment in contract quantity/duration allowed at issue

  • 90% payment on delivery, 10% after installation

  • ISO 9001, Malicious Code Certificate, OEM datasheet required

  • OEM authorization for authorized distributors/service providers

Important Clauses

Payment Terms

90% payment on delivery; 10% payment after installation, as per OEM warranty and acceptance milestones.

Delivery Schedule

Milestone-based delivery with acceptance criteria aligned to payment release; quantity/duration adjustment up to 25% allowed at contract issue and post-issue.

Penalties/Liquidated Damages

No explicit LD details stated; compliance with timelines and OEM warranty implied for service delivery.

Bidder Eligibility

  • Not under liquidation, court receivership, or bankruptcy

  • OEM authorization for supplied IT services/products

  • ISO 9001 certification and OEM warranty/compliance letters

Documents 7

GeM-Bidding-8988567.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Shop & Establishment/Incorporation Certificate

2

PAN Card

3

GST Certificate

4

OEM Datasheet

5

ITR (Income Tax Return)

6

Non-Blacklisting Letter

7

ISO 9001 Certificate

8

Warranty & Compliance Letter (OEM on letterhead)

9

Malicious Code Certification (OEM letterhead)

10

Manufacturer Authorization / OEM Authorisation Form

Frequently Asked Questions

Key insights about MAHARASHTRA tender market

How to bid for IT projects milestone tender in Pune Maharashtra 2026

Bidders must meet eligibility criteria including OEM authorization, ISO 9001, and Malicious Code Certification. Prepare Shop/Establishment, PAN, GST, ITR, and OEM warranty letters; submit EMD of ₹10,00,000 and ensure 90% payment on delivery with 10% after installation. Include escalation matrix and toll-free support details.

What documents are required for IT services bid in Maharashtra Pune

Required documents include Shop/Establishment certificate or incorporation, PAN, GST certificate, OEM datasheet, ITR proof, Non-Blacklisting letter, ISO 9001 certificate, OEM warranty/compliance letter, and Malicious Code Certificate. Additionally, OEM authorization is needed for distributors/partners.

What are the payment terms for the Maharashtra IT procurement

The contract specifies 90% payment on delivery and 10% payment after installation. Ensure milestone-based acceptance criteria are met before releasing funds; alignment with OEM warranty terms is required for final payment clearance.

Which standards and certifications are mandatory for this tender in Pune

Mandatory standards include ISO 9001 certification and a Malicious Code Certificate. OEM datasheet and warranty letters on OEM letterhead are required, along with non-blacklisting documentation to demonstrate financial and legal standing.

How to prove manufacturer authorization for this IT services bid

Submit an OEM authorization form certifying distributor/service provider details (name, designation, address, email, phone). The authorization must accompany the bid to validate the supplier's capability to provide the IT services or products.

What is the EMD amount and its submission method for this tenders Pune

EMD amount is ₹10,00,000. Provide payment proof as specified in the bid terms (e.g., online payment or bank demand draft) and ensure the EMD is valid through the bid submission deadline to avoid disqualification.

What is the impact of the 25% quantity adjustment clause

The buyer may adjust contract quantity or duration by up to 25% at contract issue and may extend up to 25% thereafter. Bidders must accept revised quantities or durations without dispute, ensuring flexibility in scope and deliverables.

Which OEM datasheets and warranty details are needed for submission

Include complete OEM datasheet for the proposed IT solution and a warranty/compliance letter on OEM letterhead. These documents validate product specifications, service obligations, and post-installation support commitments.