East Central Railway Annual Maintenance Service for Desktops, Laptops and Peripherals - HHT; DATAMINI T84G Tender 2026
Progress
Key Highlights
- • Railways-specific EMD submission via DD or Fixed Deposit Receipt with hardcopy delivery within 5 days
- • Eligibility requires Railways/Government/PSU experience and 35% of bid value in prior contracts
- • 25% quantity and/or duration flex under option clause; scope expansion allowed with consent
- • Mandatory Annexures in Part C of Special Conditions; non-submission leads to rejection
- • No BOQ items provided; maintenance scope covers desktops, laptops and peripherals including HHT and DATAMINI T84G
Tender Overview
Organization: East Central Railway (Indian Railways). The tender seeks Annual Maintenance Service for Desktops, Laptops and Peripherals including HHT and DATAMINI T84G hardware. Estimated value: ₹21,07,102; EMD: ₹42,150. Location details are not specified in the data. The buyer requires bidders to comply with IT/maintenance service standards and the 25% option clause on scope/duration according to ATC. This indicates a modular maintenance contract with potential quantity/duration adjustments. The procurement targets railway maintenance environments and mandates prior railways/government project experience for eligibility. Unique aspect includes mandatory annexures and specific EMD/FD mechanisms for bid security. The absence of BOQ items suggests a broader service scope rather than discrete equipment delivery.
Technical Specifications & Requirements
- Product scope: Annual maintenance for Desktops, Laptops, and Peripherals including HHT and DATAMINI T84G components
- EMD / security: ₹42,150; EMD may be paid via DD in favor of FA AND CAO/ECR/HAJIPUR or via fixed deposit receipt; document proof to be uploaded with bid and hardcopy to be delivered within 5 days of bid end/opening
- ATC terms: 25% quantity/duration flex allowed; lumpsum scope may allow 25% value uplift with service provider consent
- Experience requirement: Railways/ Govt/PSU projects only; minimum completion of a service contract of at least 35% of advertised bid value in last 3 financial years
- Documentation: Mandatory annexures in Part C of Special Conditions; non-submission leads to rejection
- Delivery/Service environment: Maintenance and support for specified IT hardware in railway settings; exact hardware and service scope details are not enumerated in the data
- Quality/Certification: Not explicitly specified in the provided data; bidders should reference attached ATC for certifications and compliance
Terms, Conditions & Eligibility
- EMD details: ₹42,150; options to submit via DD or FD/RDS with proof uploaded and hardcopy delivered within 5 days of bid end/opening
- Experience criteria: Completed one service contract of value not less than 35% of advertised bid value in last 3 financial years; railways/government certificates required
- Financial health: Must not be under liquidation or bankruptcy; bidder to upload undertaking
- Annexures: Mandatory annexures in Part C of Special Conditions; failure to submit leads to rejection
- Warranty/ATC: 25% modification clause; LOS and payment/penalty terms to be as per ATC attached with bid
- Submission documents: GST, PAN, experience certificates, financial statements, technical compliance, OEM authorizations; ensure all required documents accompany bid
Key Specifications
-
Desktops, laptops and peripherals maintenance scope
-
EMD ₹42,150; PBG not specified
-
Railways/PSU experience required
-
Annexures in Part C of Special Conditions mandatory
-
25% option clause on quantity/duration
Terms & Conditions
-
EMD submission via DD or FD with hardcopy within 5 days
-
35% of bid value in prior contracts required for eligibility
-
25% contract quantity/duration variation allowed with consent
Important Clauses
Payment Terms
EMD submission method and timing; no explicit payment terms provided in data
Delivery Schedule
No explicit delivery timeline; ATC allows up to 25% scope adjustment at issue and post-issuance
Penalties/Liquidated Damages
Not specified in data; penalties likely per attached ATC
Bidder Eligibility
-
Railways/government/PSU project experience
-
Financial stability and no liquidation
-
Mandatory annexures in Special Conditions
Tender Data
Bid Details
Quantity
442
Bid Type
Single Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
10
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Desktops, Laptops and Peripherals - HHT; DATAMINI T84G
Advisory Bank
State Bank of India
ePBG Percentage
5%
ePBG Duration (Months)
26
Delivery Details
Delivery Locations
1
Delivery Cities
Saran
Delivery Pincodes
841101
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Niraj Kumar | 841101,Office of the Sr. DCM, East Central Railway, Sonpur Distt.-Saran Pin code-841101. | Saran | Bihar | 841101 | 442 | - | Number of Resident engineers : 0 Number of technicians : 0 |
Authority Records
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Documents 4
GeM-Bidding-10046503.pdf
Main Document
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Corrigendum Updates
2 Updates Update
Update
Extended Deadline
04-Nov-2026, 7:30 am
Opening Date
05-Nov-2026, 7:30 am
Categories
1
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Required Documents
GST certificate
PAN card
Experience certificates (Railways/Government/PSU) demonstrating 35% of advertised value in last 3 financial years
Financial statements showing financial health (not under liquidation/bankruptcy)
EMD submission proof (DD or FD) and scanned copy
Technical bid documents and compliance certificates
OEM authorizations (if required by Special Conditions)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for East Central Railway desktop maintenance tender in 2026
Bidders must meet Railways eligibility, submit EMD ₹42,150 via DD/FD to FA AND CAO/ECR/HAJIPUR, and supply annexures as per Special Conditions Part C. Ensure prior Railways/Govt contracts totaling at least 35% of bid value in last 3 financial years, with GST, PAN, and financial statements ready.
What documents are required for the ECR maintenance tender submission
Submit GST certificate, PAN, experience certificates from Railways/Govt/PSU, financial statements, EMD proof (DD/FD), technical compliance, OEM authorization (if required), and mandatory annexures in Part C of Special Conditions; ensure hardcopy reaches within 5 days of bid end.
What is the EMD amount and acceptable payment method for this tender
EMD is ₹42,150. Acceptable forms include Account Payee Demand Draft in favor of FA AND CAO/ECR/HAJIPUR or Fixed Deposit Receipt pledged to the same entity; scanned copy uploaded with bid and physical copy delivered within 5 days.
What are the minimum experience requirements for bidders
Bidders must have completed one service contract of the tendered maintenance value equal to at least 35% of the advertised bid in the last three financial years, with valid Railways/Govt/PSU certificates.
What is the scope of items covered under this AMC tender
Scope covers Annual Maintenance Service for Desktops, Laptops and Peripherals including HHT and DATAMINI T84G hardware; exact BOQ items are not provided, so bidders should rely on the ATC for service deliverables and performance standards.
What are the key term variations allowed under the 25% option clause
The buyer can increase/decrease contract quantity or duration by up to 25% at contract issuance; for lumpsum contracts, scope and value may rise up to 25% with the service provider's consent.
Which certifications or standards are expected for this maintenance contract
The tender references mandatory annexures and ATC but specifies no explicit standard; bidders should prepare to demonstrate Railways-required certifications and compliance documentation detailed in the attached Special Conditions.