Jawaharlal Nehru University AMC of Integrated Security and Surveillance System Tender 2025 Delhi - Health Monitoring CCTV Solution ISO/IEC 27001 2025

Tender Overview

Jawaharlal Nehru University (JNU) invites bids for an AMC of Integrated Security and Surveillance System encompassing Monitor Operations, Health Monitoring Solution for CCTV System. The scope covers hardware, software, license, networking system with consumables supplied by the service provider under the contract. Estimated value is ₹3,000,000 with an EMD of ₹50,000. Location is Delhi/National Capital Region; the procurement targets robust, integrated security management for CCTV ecosystems. A unique aspect is the inclusion of health monitoring and complete lifecycle support within a single contract, including potential quantity/duration adjustments up to 25% per contract terms. This tender emphasizes service continuity, remote and on-site support, and seamless integration with existing infrastructure.

Technical Specifications & Requirements

• Scope: AMC for integrated security and surveillance, including health monitoring for CCTV.
• Components: Hardware, Software, Licenses, Networking system; consumables managed by service provider.
• Delivery/Support: Dedicated service support with escalation matrix; toll-free contact required.
• EMD: ₹50,000 via specified payment method; online RTGS/IMPS acceptable to SBI JNU account.
• Value & Volume: Estimated contract value ₹3,000,000; no BoQ items listed.
• Compliance: Certificates and past experience documents must be uploaded; non-compliance risks rejection.
• Contract Flexibility: Quantity/Duration adjustable up to 25% at contract issue and post-issuance.
• Payment Terms: Payment terms aligned to delivery milestones; specific terms to be confirmed in tender documents.

Terms, Conditions & Eligibility

• EMD/PBG: ₹50,000; online transfer to SBI, JNU New Campus; transaction details must reference bid number.
• Sub-contracting: Allowed only with prior written consent of the buyer; liability remains jointly with bidder and sub-contractor.
• Past Experience: Proof accepted via contract copies, client execution certificates, or equivalent documentation.
• Service & Support: Dedicated toll-free number and escalation matrix required for OEM/bidder support.
• Documentation: Upload certificates and required documents per ATC/Corrigendum; non-upload leads to rejection.
• Bank Details: Payments to SBI, JNU branch; RTGS/online transfer with bid number in remarks.