Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Offsite
Office Of Development Commissioner For Handicrafts
WEST DELHI, DELHI
Bid Publish Date
26-Mar-2025, 6:31 pm
Bid End Date
20-May-2025, 7:00 pm
EMD
₹14,00,000
Value
₹2,80,00,000
Location
Progress
Quantity
16
Bid Type
Two Packet Bid
Investor Education And Protection Fund Authority (iepf Authority) has released a public tender for Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup in CENTRAL DELHI, DELHI. Quantity: 16. Submission Deadline: 20-05-2025 19: 00: 00. Download documents and apply online.
Main Document
OTHER
SCOPE_OF_WORK
OTHER
OTHER
OTHER
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS
Office Of Development Commissioner For Handicrafts
WEST DELHI, DELHI
Oriental Insurance Company Ltd
CENTRAL DELHI, DELHI
Mahanadi Coalfields Limited
SAMBALPUR, ODISHA
N/a
N/a
Tender Results
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Experience Criteria
Bidder Turnover
Certificate (Requested in ATC)
Additional Doc 1 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria
the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer
Extended Deadline
20-May-2025, 7:00 pm
Opening Date
20-May-2025, 7:30 pm
Extended Deadline
13-May-2025, 7:00 pm
Opening Date
13-May-2025, 7:30 pm
Extended Deadline
01-May-2025, 7:00 pm
Opening Date
01-May-2025, 7:30 pm
Extended Deadline
17-Apr-2025, 7:00 pm
Opening Date
17-Apr-2025, 7:30 pm
Extended Deadline
15-Apr-2025, 7:00 pm
Opening Date
15-Apr-2025, 7:30 pm
| S.No | Seller | Date | Status |
|---|---|---|---|
| 1 | ALOBHA TECHNOLOGIES PRIVATE LIMITED Under PMA | 03-04-2025 12:02:07 | Disqualified |
| 2 | CYFUTURE INDIA PRIVATE LIMITED Under PMA | 08-05-2025 15:09:13 | Qualified |
| 3 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED Under PMA | 20-05-2025 17:02:06 | Qualified |
| 4 | ORBIQE TECHNOLOGIES PRIVATE LIMITED Under PMA | 16-04-2025 17:40:12 | Disqualified |
| Rank | Seller | Price | Item |
|---|---|---|---|
| H1 | CYFUTURE INDIA PRIVATE LIMITED Under PMA | ₹2,48,88,188 | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup |
| H2 | INSIGHT CUSTOMER CALL SOLUTIONS LIMITED Under PMA | ₹2,71,70,288 | Item Categories : Call Centre Service - Per Seat Basis - Standard call center setup (On Prim); Onsite with setup |
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Key insights about DELHI tender market
The eligibility requirements for this tender include being a registered entity with a valid business license, demonstrating prior experience in providing call center services, and presenting financial statements for the last three years. Furthermore, all bidders must comply with relevant local laws and regulations regarding data protection and privacy.
Bidders must provide essential certificates with their proposals, including a valid business registration certificate, a tax registration document, and any industry-specific certifications that validate their capability to run a call center. Additionally, proof of compliance with data protection laws may be required to ensure privacy standards are upheld.
To register for submitting a bid, interested parties should follow the registration process outlined on the official tender platform. Typically, registration involves creating an account, filling out necessary details, and uploading relevant documents to confirm the business's legal status and eligibility for the tender.
All documents submitted in response to this tender must be in PDF format for consistency and ease of review. Bidders should ensure all documents are readable, complete, and organized to facilitate the evaluation process effectively.
Payment terms outlined in the tender response should include a clear breakdown of payment schedules, including any advance payment requirements. Typically, payments may be structured based on milestones achieved, performance metrics, or upon the completion of services as specified in the contract agreement.
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Main Document
OTHER
SCOPE_OF_WORK
OTHER
OTHER
OTHER
OTHER
OTHER
ATC
GEM_GENERAL_TERMS_AND_CONDITIONS