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Office Of DG (SSS) DRDO Ultrasonography Machine AMC/CMC Tender North Delhi 2026

Bid Publish Date

10-Jul-2026, 5:47 pm

Bid End Date

20-Jul-2026, 5:00 pm

Location

NORTH DELHI , DELHI
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Progress

Issue10-Jul-2026, 5:47 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Categories 3

MACHINE WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

The Office Of Dg (sss), under the Department Of Defence Research & Development, invites bids for a Customized AMC/CMC for a pre-owned Ultrasonography Machine supplied by Wipro GE Healthcare. The contract is structured as a Comprehensive Maintenance Contract (CMC) with half-yearly intervals. Location: NORTH DELHI, DELHI - 110009. The bidding requires a Bid Securing Declaration in lieu of an EMD, in line with DRDO-GeM terms. Service coverage must include a Delhi-based service office and a dedicated toll-free support line. The Make in India declaration must specify accurate India-content percentages and value-add location, without pricing in the declaration. Bidders should quote strictly against user specifications, as bid evaluation hinges on these criteria. Unique safeguards include IP address anomaly checks and non-transferable contract obligations. This tender targets ongoing maintenance for a pre-owned imaging system, emphasizing vendor reliability, escalation responsiveness, and clear service commitments.

Location-based tender in North Delhi with a focus on DRDO procurement processes.

Technical Specifications & Requirements

  • No formal technical specifications are published; bidders must adhere to the user specifications attached to the bid.
  • Required capabilities include: Delhi-based service office presence; dedicated/ toll-free service number; escalation matrix for service support.
  • Documentation must include Make in India declaration with precise India-content percentage; no price data in MII.
  • Bid evaluation relies on user specifications rather than generic vendor claims.
  • IP address monitoring is used to detect bid/tender submission anomalies.
  • OEM involvement: Wipro GE Healthcare supplied ultrasonography equipment; maintenance bids must align with OEM service requirements and DRDO-GeM policies.

Terms, Conditions & Eligibility

  • Bid Securing Declaration replaces EMD; suspension if bid withdrawn or contract not signed, for 2 years from DRDO procurement eligibility.
  • Make in India declaration must state India-content percentage and value addition location.
  • Bidders must have a Delhi-based service office and a dedicated toll-free service line; provide escalation matrix.
  • Bidder to upload all required certificates; non-submission may lead to rejection.
  • Technical evaluation follows attached user specifications; avoid deviating from specified scope.
  • Ensure protection against common IP address spoofing; GeM-related privacy checks apply.

Key Specifications

  • Product: Pre-owned Ultrasonography Machine maintenance by Wipro GE Healthcare

  • Contract type: Comprehensive Maintenance Contract (CMC) with half-yearly servicing

  • Location: North Delhi, Delhi 110009

  • EMD/Guarantee: Replaced by Bid Securing Declaration

  • Standards/Compliance: Make in India declaration; IP address monitoring policy

  • Service requirements: Delhi-based service office, dedicated toll-free support, escalation matrix

Terms & Conditions

  • Bid Securing Declaration required in place of EMD

  • Delhi-based service office and toll-free service number mandatory

  • Make in India declaration with precise India-content percentage required

Important Clauses

Payment Terms

Not specified; bidder to align with GeM/DRDO guidelines and provide service-level fee structure in bid

Delivery Schedule

Not specified; maintenance contract cadence is half-yearly servicing for pre-owned equipment

Penalties/Liquidated Damages

Not specified; penalties to be governed by DRDO-GeM terms and contract attachés

Bidder Eligibility

  • Delhi-based service office presence

  • Dedicated toll-free service line and escalation matrix

  • Make in India declaration with accurate India-content percentage

  • Submission of all required certificates (GST, PAN, OEM authorizations)

  • Compliance with DRDO-GeM terms and user specifications

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Customized AMC/CMC for Pre-owned Products - Ultrasonography Machine; Wipro GE Healthcare; Comprehensive Maintenance Contract (CMC); Half yearly; No

Delivery Details

Delivery Locations

1

Delivery Cities

NORTH DELHI

Delivery Locations

ConsigneeAddressCityStatePincodeQuantityDelivery DaysAdditional Requirement
-NORTH DELHINORTH DELHI--1-Number of months within the contract period for which service is required : 36

Authority Records

MINISTRY OF DEFENCEDEFENCE RESEARCH & DEVELOPMENT DEPARTMENT

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Documents 6

GeM-Bidding-9583785.pdf

Main Document

Other Documents

OTHER

Other Documents

OTHER

Other Documents

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GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST certificate

2

PAN card

3

Experience certificates

4

Financial statements

5

OEM authorization(s) (Wipro GE Healthcare)

6

Bid Securing Declaration (EMD substitute)

7

Make in India declaration

8

DelhI-based service office details

9

Dedicated toll-free service line information

10

Escalation matrix for service support

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for the ultrasonography AMC in North Delhi DRDO procurement

Bidders must submit a Bid Securing Declaration instead of EMD, provide Delhi-based service office details, a dedicated toll-free service line, and an escalation matrix. Include Make in India declaration with precise India-content percentages and comply with user specifications attached to the bid.

What documents are required for the pre-owned ultrasonography AMC bid in Delhi

Submit GST registration, PAN, experience certificates, OEM authorizations, financial statements, and technical bid documents. Ensure Make in India declaration and bidder’s service capability evidence, including Delhi office address and contact details, per TERMS and CONDITIONS.

What are the key technical requirements for the ultrasonography AMC

The tender relies on user specifications attached to the bid; ensure OEM maintenance capability for Wipro GE Healthcare imaging systems, with service coverage in Delhi, dedicated support line, and an Escalation Matrix for service issues.

When is the payment for the maintenance contract processed

Payment terms are governed by GeM/DRDO guidelines; bidders should clarify fee structure in the financial bid, aligning with half-yearly maintenance cycles and service deliverables.

What is the Make in India declaration requirement for this tender

Provide accurate India-content percentage and location of value addition; the declaration must not include price details and must accompany the bid documents for DRDO-GeM evaluation.

What happens if the bidder withdraws the bid after submission

Under the Bid Securing Declaration, withdrawal leads to a 2-year disqualification from submitting bids to DRDO-procured entities, ensuring credibility and commitment to contract signing.

Is there a formal EMD requirement for this DRDO tender in Delhi

No traditional EMD is required; a Bid Securing Declaration substitutes the EMD, binding bidders to bid validity and contract signing obligations.

What constitutes the escalation matrix for service support

Bidders must provide a documented escalation matrix with direct telephone numbers for service engineers, including time-bound response targets and a 24/7 toll-free helpline.

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