Indian Overseas Bank Online UPS 10 KVA with Battery Tender Kamrup Assam IS 16242 (Part 1) 2025

Tender Overview

The opportunity is issued by Indian Overseas Bank for the procurement of an Online UPS 10 KVA with Battery conforming to IS 16242 (Part 1), in Kamrup, Assam 781001. The scope includes supply, installation, testing, commissioning, and operator training, with statutory clearances if required. The contract allows a ±25% quantity variation, with delivery timelines calculated from the original delivery order date and minimum 30 days additional time. The winning bidder must provide OEM support, an escalation matrix, and a toll-free service line, ensuring service presence in the consignee state. A five-year warranty is mandated from final acceptance or post-installation acceptance, with OEM certificates at delivery. This tender emphasizes post-sale service infrastructure and compliance with the IS 16242 standard.

Technical Specifications & Requirements

• Product: Online UPS with battery backup of 10 KVA capacity.
• Standard: IS 16242 (Part 1) compliance; OEM warranty certificates required at delivery.
• Scope: Supply, Installation, Testing, Commissioning, Training of operators; statutory clearances if applicable.
• Service commitments: Escalation matrix, dedicated toll-free service line, and a functional service center in the consignee's state (within 30 days of award if not existing).
• Warranty: 5 years from final acceptance or after completion of installation/commissioning.
• Address: Delivery/installation at Indian Overseas Bank, Dispur Branch, Guwahati, Assam (specified in terms).
• OEM requirements: For imported products, registered Indian office for after-sales support; submit certificate.
• Documentation: OEM warranties, service center evidence, and post-sale support plan.

Terms, Conditions & Eligibility

• Delivery terms: Quantity may vary up to 25% of bid quantity during contract; extended delivery time follows a defined formula with a minimum 30 days.
• Installation/commissioning included; training of operators is required.
• Warranty: 5 years; OEM certificates to be provided at delivery.
• Service infrastructure: Functional state-wise service center obligation; 30-day setup requirement post-award.
• Documentation: Escalation matrix, toll-free service number, and proof of service capability in Assam.
• OEM/Authorized Seller: Must provide domicile office certificate for after-sales support.
• Location and delivery: On-site installation/commissioning at the consignee location; terms mention Dispur address for installation.
• EMD/Financial terms: Not disclosed in the summary; bidders should verify the terms in the tender documents.