Invitation to Bid - Annual Maintenance Contract for Networking Devices (Version 2) - VPN Appliance; IVANTI in GAUTAM BUDDHA NAGAR, UTTAR PRADESH

The eligibility requirements include being a registered entity under the relevant legal framework, proven experience in delivering similar maintenance contracts, and submission of a Bidder Turnover certificate. Additionally, bidders seeking exemptions from the experience or turnover criteria must provide credible supporting documents to substantiate their claims.

Bidders are required to adhere to specific technical specifications, including submission of the OEM Authorization Certificate and documentation of prior maintenance experience. They must also provide a detailed list of all devices to be covered under the AMC, including model numbers and warranty statuses, as these will be evaluated during the tender assessment.

Yes, an Earnest Money Deposit (EMD) of ₹24,000 is mandatory for participation in this tender. Bidders must submit this deposit alongside their proposals. After contract award, performance security may also be required as part of the financial assurance to fulfill the contract obligations.

The submission method involves a Two Packet Bid system, where technical and financial documents must be uploaded separately through the designated electronic platform. Proposals should be complete and adhere to the formats specified in the tender documents to ensure they are not disqualified.

The tender includes special provisions for Micro, Small, and Medium Enterprises (MSEs) that may prefer additional support and concessions during the evaluation process. These provisions can aid MSEs in being competitive bidders and are detailed in the tender documentation for bidders' reference.