Central Board Of Excise And Customs Air Conditioner Annual Maintenance Tender Visakhapatnam Andhra Pradesh 2026

Tender Overview

The Central Board Of Excise And Customs (CBEC), Department Of Revenue, invites bids for Annual Maintenance Service of air conditioners in Visakhapatnam, Andhra Pradesh. Estimated value is ₹5,00,000 with installation at the Customs House, Port Area, Visakhapatnam. The tender enforces a flexible limit: contract quantity or duration may vary up to 25% at issue and post-issuance, bidders must accept revised scope. Bidders must ensure equipment is not end-of-life before bid completion, and business viability criteria include non-liquidity and non-bankruptcy. The contract requires a service-capable vendor with a local service office and toll-free support in the consignee’s state, plus a formal Malicious Code Certificate.

Technical Specifications & Requirements

No technical specifications are listed in the tender; however, critical service-related expectations are explicit:

• Office of service provider must be located in the consignee’s state and documentary evidence is required.
• Dedicated toll-free service contact must exist for OEM/bidder support.
• An escalation matrix with regional contact numbers must be provided.
• The bidder should confirm non-assignability/sub-contracting without prior written consent, and retain joint liability with any assignee/sub-contractor.
• Malware safety: a Malicious Code Certificate must be uploaded, certifying no embedded malicious code in offered hardware/software.
• The installation/commissioning, if in scope, to be performed at the specified Visakhapatnam address.

Terms & Eligibility

• No explicit EMD amount specified in the tender data; bidders should prepare expected security deposit as per standard government norms.
• Bidder must not be under liquidation or bankruptcy; must upload an undertaking to this effect.
• Ensure the offered equipment has at least six years residual market life and is not declared end-of-life by OEM.
• Provide evidence of service presence in Andhra Pradesh and a toll-free service line with escalation matrix.
• Must upload Malicious Code Certificate and ensure compliance with software-hardware integrity requirements.
• Delivery/installation, if included, shall occur at Office of Pr. Commissioner of Customs, Visakhapatnam, Port Area, Andhra Pradesh.