Bihar State Food And Civil Supplies Corporation ISO Certification Services Tender Patna Bihar 2026
Progress
Tender Overview
The Bihar State Food And Civil Supplies Corporation, under the Food And Consumer Protection Department Bihar, invites bids for ISO certification services covering ISO 9001 Quality Management System, ISO 27001 Information Security Management System, and ISO 20000-1 Information Technology Service Management Systems. The procurement is located in Patna, Bihar 800001, with an estimated contract value of ₹1,500,000. The scope includes initial audit and fresh/initiation activities to achieve certification across all three standards. The absence of BOQ items indicates a consolidated service package rather than multiple line items. The contract allows up to 25% variation in scope or duration per the ATC terms, enabling limited adjustments post-award.
Technical Specifications & Requirements
- Standards: ISO 9001:2015 (QMS), ISO 27001 (ISMS), ISO 20000-1 (ITSM)
- Audit scope: Initial certification audit and subsequent surveillance/recertification cycles as per standard requirements
- Provider capability: Firm must possess recognized accreditation body approvals for ISO certifications and provide documented implementation plans, gap analyses, and audit reports
- Delivery expectations: Provide end-to-end certification services within a legally compliant framework, ensuring alignment with state procurement norms and ISMS/ITSM controls
- Documentation: Supply chain security and information governance controls aligned to ISO requirements; maintain traceable audit trails and non-conformity handling records
- ATC guidance: Adhere to buyer-specified variations up to 25% in scope/duration and obtain consent for any scope expansion under lumpsum arrangements
Terms, Conditions & Eligibility
- EMD & payment terms: Not disclosed in the data; ensure readiness to comply with standard state tender deposits and payment milestones
- Experience: Demonstrated track record in delivering multi-standard ISO certification projects for government or large public entities
- Delivery timeline: Initial audit and certification activities to commence per organizational scheduling; confirm calendar constraints during bid submission
- Documentation: Submit GST, PAN, company registration, prior ISO audit reports, client references, and financial statements as part of bid readiness
- Warranty/Support: Post-certification surveillance and annual maintenance considerations to be clarified in ATC; ensure defined non-conformity resolution SLAs
- ATC Clauses: Follow 25% quantity/duration adjustments and obtain bidder acceptance for revised scope if issued post-award
Key Specifications
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ISO 9001:2015 Quality Management System Certification
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ISO 27001 Information Security Management System Certification
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ISO 20000-1 Information Technology Service Management Certification
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Initial Certification Audit and subsequent surveillance/recertification cycles
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Mandatory documentation: implementation plan, gap analysis, audit trail records
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ATC provision allowing up to 25% scope/duration variation post-award
Terms & Conditions
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25% variation in contract quantity or duration permitted by ATC
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Initial audit and multi-ISO certifications required (QMS, ISMS, ITSM)
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Delivery and payment terms not fully disclosed; bidders must align with standard government procurement practices
Important Clauses
Payment Terms
Payment terms unspecified; standard government terms to be clarified in ATC; bidders should prepare for milestone-based payments aligned to audit deliverables
Delivery Schedule
Initial audit and certification project commencement timing to be coordinated with Bihar State FS&C Corporation; ensure ability to complete within project timeline after award
Penalties/Liquidated Damages
No explicit LD details provided; bidders should anticipate standard non-compliance penalties and remediation timelines per ISO certification obligations
Bidder Eligibility
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Proven experience delivering ISO 9001, ISO 27001 and ISO 20000-1 projects for public sector entities
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Accredited certification body or partner with recognized certification bodies
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Demonstrated capability to perform initial audits and manage ongoing surveillance activities
Tender Data
Bid Details
Quantity
1
Bid Type
Two Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
RA Qualification Rule
H1-Highest Priced Bid Elimination
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Compliance
Yes
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Min. Avg. Annual Turnover
1
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Hiring Of Agency For ISO Certification Service - ISO 9001 - Quality Management System (QMS), ISO 27001 - Information Security Management System (ISMS), ISO 20000-1 Information Technology Service Management Systems (ITSMS); Initial Audit; Fresh / Init..
Delivery Details
Delivery Locations
1
Delivery Cities
Patna
Delivery Pincodes
800001
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Raman Kumar | 800001,Khadya Bhawan, R Block, Daroga Prasad Rai Path Road No.2, Patna, Bihar 800001 | Patna | Bihar | 800001 | 1 | - | - |
Authority Records
BID & GeM Expert Consultancy
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Documents 5
GeM-Bidding-9935195.pdf
Main Document
Other Documents
OTHER
Buyer uploaded ATC document
ATC
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Categories
11
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Required Documents
GST certificate
PAN card
Experience certificates from prior ISO certification projects
Financial statements for the last 2 fiscal years
EMD submission documentation (per ATC guidance)
Technical bid documents showing methodology for ISO implementation
OEM/Certification body authorizations (where applicable)
Audit reports from previous ISO certifications (if available)
Frequently Asked Questions
Key insights about BIHAR tender market
How to bid for ISO certification services in Patna Bihar 2026?
Bidders should prepare a technical bid detailing ISO implementation methodology for QMS, ISMS, and ITSM, along with an implementation plan and gap analysis. Include certifications, prior government project experience, GST/PAN, financials, and OEM authorizations. Ensure compliance with ATC 25% variation rules and submit required documents.
What documents are required for Bihar ISO certification procurement in Patna?
Submit GST certificate, PAN card, company registration, two years financial statements, experience certificates for ISO projects, audit reports if available, and technical bid detailing the ISO adoption plan. Include any certification body authorization letters where applicable.
What standards are targeted in the Patna ISO bid by Bihar FS&C?
The tender targets ISO 9001:2015 QMS, ISO 27001 ISMS, and ISO 20000-1 ITSM certifications. The bidder must demonstrate capability to attain all three and provide evidence of past successful multi-standard implementations.
What are the anticipated milestones for ISO certification delivery?
Milestones include initial gap analysis, implementation plan submission, execution of the initial certification audit, address non-conformities, and completion of surveillance audits. Exact timelines will be finalized post-award per ATC adjustments and project schedule.
How is variation in scope handled in this Bihar tender?
The ATC allows up to 25% variation in contract quantity or duration. Bidders must acknowledge potential scope or timeline changes and agree in writing to revised deliverables if issued before contract winding down.
What are the typical payment terms for government ISO contracts in Bihar?
Payment terms are not detailed in the data; bidders should expect milestone-based payments linked to audit deliverables and certification gasps, with final settlement after successful issuance of ISO certificates and compliance verification by the buyer.
Is prior experience with government ISO projects mandatory for Bihar procurement?
While not explicitly stated, bidders with proven government sector ISO implementation experience are preferred. Provide client references, audit outcomes, and evidence of compliance with government procurement norms to strengthen eligibility.
What is the procurement location and organization for this ISO bid?
The procurement is for the Bihar State Food And Civil Supplies Corporation, located in Patna, Bihar 800001. The scope covers ISO 9001, ISO 27001, and ISO 20000-1 certification services with initial audits and follow-on surveillance.