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Bids are Invited For ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - AV Service Provider; As per SOW doc; Neith in SOUTH WEST DELHI, DELHI

Bid Publish Date

10-Jan-2025, 11:04 am

Bid End Date

10-Feb-2025, 11:00 am

Value

₹2,90,900

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Progress

Issue10-Jan-2025, 11:04 am
Corrigendum31-Jan-2025
AwardPending
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Quantity

1

Bid Type

Single Packet Bid

Categories 2

National Crime Records Bureau (ncrb) announces a tender for ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - AV Service Provider; As per SOW doc; Neither OEM nor ASP in SOUTH WEST DELHI, DELHI. Quantity: 1. Submission Deadline: 10-02-2025 11: 00: 00. Last date to apply is approaching fast!

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - AV Service Provider; As per SOW doc; Neither OEM nor ASP

Authority Records

MINISTRY OF HOME AFFAIRSSTATES DEPARTMENTNATIONAL CRIME RECORDS BUREAU

BID & GeM Expert Consultancy

End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.

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Documents 5

GeM-Bidding-7265943.pdf

Main Document

DOC

OTHER

DOC

OTHER

Buyer uploaded ATC document

ATC

DOC

OTHER

Past Similar Tenders (Historical Results)

5 found

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - AV Service Provider; As per SOW doc; Neith

National Crime Records Bureau (ncrb)

SOUTH WEST DELHI, DELHI

Posted: 15 May 2025
Closed: 30 May 2025
GEM

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - Video Conferencing End Point; CISCO; Neith

National Informatics Centre (nic)

NEW DELHI, DELHI

Posted: 19 December 2025
Closed: 8 January 2026
GEM

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - Video Conferencing End Point; poly; OEM Au

Dpiit Admin

NEW DELHI, DELHI

Posted: 18 August 2025
Closed: 28 August 2025
GEM

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - Video Conferencing End Point with Integrat

Indian Council Of Agricultural Research (icar)

NEW DELHI, DELHI

Posted: 28 August 2025
Closed: 8 September 2025
GEM

ANNUAL MAINTENANCE SERVICE - VIDEO CONFERENCING SYSTEM - Video Conferencing End Point; Polycom; OEM

Council Of Scientific And Industrial Research (csir)

CENTRAL DELHI, DELHI

Posted: 23 September 2025
Closed: 28 October 2025
GEM

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Historical Data

Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate *In case any bidder is seeking exemption from Experience / Turnover Criteria

5

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

1 Update
#1

Update

31-Jan-2025

Extended Deadline

10-Feb-2025, 11:00 am

Opening Date

10-Feb-2025, 11:30 am

Frequently Asked Questions

Key insights about DELHI tender market

What are the eligibility requirements for GEM/2024/B/5721822?

The eligibility requirements include being a registered entity, having a minimum average annual turnover of 1 Lakh, and possessing at least three years of past relevant experience. Bidders seeking exemption from the experience criteria must provide necessary supporting documents with their submission.

What certifications are required for this tender?

Bidders are required to submit various certificates, including OEM authorization certificates amongst others. These certifications serve as validation of the bidder's qualifications and capability to deliver the required services.

How do I register to participate in the tender?

To participate in the tender, interested bidders must follow the registration process on the official procurement platform. Ensure that all documentation is complete, including financial and technical submissions.

What document formats are accepted for submission?

Proposals must be submitted in digital formats commonly accepted on the procurement platform, such as PDF. The specifics can usually be found in the tender documentation provided.

What are the technical specifications required for the services?

Bidders must demonstrate a solid technical capability in supporting video conferencing systems, including routine maintenance and repair services, in accordance with the Scope of Work outlined in the tender documentation.

Are there any quality standards that need to be adhered to?

Yes, compliance with defined quality standards in maintenance service delivery is imperative. Bidders should ensure that their proposed methods align with industry standards and best practices.

What are the compliance requirements for bidding?

Bidders must comply with all outlined compliance requirements listed in the tender documents. This includes fulfilling necessary legal and technical benchmarks as stipulated.

How will the Earnest Money Deposit (EMD) be handled?

The Earnest Money Deposit (EMD) is required to demonstrate the seriousness of the bid. Specific details concerning the amount, submission method, and refund processes are detailed in the tender documentation.

What are the performance security requirements?

Bidders are typically required to provide a performance security as a guarantee for the execution of the contract. Specifics will be mentioned within the procurement documents.

What are the payment terms outlined in the tender?

Payment terms will be defined in the contract, typically involving a structured payment schedule based on milestones or completion of service delivery.

How will price evaluation be conducted?

The price evaluation process will focus on a total value-wise assessment, ensuring that both quality and cost efficiency are duly considered in selecting the successful bidder.

How will submissions be made?

Submissions must be made electronically through the designated bidding platform, ensuring that all required documentation and proposals are submitted by the specified deadline.

What are some key timelines for this tender?

While specific dates are not detailed in the tender description, timelines generally encompass submission deadlines, bid opening dates, and intervals for technical clarifications as established by the issuing authority.

How will bidders be notified of the results?

Notifications regarding the results will be communicated through the procurement platform to all participating bidders, ensuring transparency in the selection process.

Are there any special provisions for MSEs or startups?

Yes, MSEs and startups can benefit from exemptions in experience requirements, which encourages wider participation in the tender. The specifics can be detailed in the tender documentation.

Is compliance with 'Make in India' policies required?

While not explicitly stated, compliance with 'Make in India' policies is generally encouraged as it aligns with national objectives for promoting local manufacturing and procurement.

How do local content and procurement rules factor into this tender?

Local content and procurement rules are important considerations, aiming to enhance domestic sourcing and ensure economic benefits remain within the community. Bidders are encouraged to align their proposals accordingly.

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