Progress
The National Health Mission, Health Department Haryana, Fatehabad (125048) seeks a Comprehensive Maintenance Contract (CMC) for pre-owned blood bank refrigerators. Two models are involved: Haier HXC-608 (Blood bank refrigerator) and Care Lab Technology 200Ltr unit, with quarterly maintenance cycles. Though the BOQ is empty, the tender emphasizes a quarterly CMC arrangement and requires the service provider to have a local presence in Haryana. A key differentiator is the 50% quantity/duration flex allowed by the buyer before and after contract award, applicable to lumpsum service contracts with provider consent. The procurement targets reliable, state-based AMC/CMC coverage for critical blood bank infrastructure.
Product/service: Comprehensive Maintenance Contract for pre-owned blood bank refrigerators
Models: Haier HXC-608; Care Lab Technology 200Ltr
Delivery/response: Quarterly maintenance visits; on-site service
Location: Fatehabad, Haryana; in-state service office required
Flexibility: 50% increase/decrease in contract quantity or duration with consent
Documentation: Upload all required certificates; OEM authorizations if applicable
50% contract quantity/duration flexibility allowed by buyer
Service office must be located in Haryana with documentary proof
Mandatory submission of certificates and documents as per ATC and Corrigendum
Not explicitly defined; verify in final Bid Document and ATC
Quarterly preventive maintenance visits for Haier HXC-608 and 200Ltr Care Lab units
Not specified in available data; confirm during bid finalization
Service presence in Haryana with verifiable office
Experience in AMC/CMC for medical refrigeration equipment
Compliance with certificate and documentation requirements
Quantity
4
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Item wise evaluation
Tech Clarification Time
2 Days
EMD Required
No
MSE Purchase Preference
No
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Min. Avg. Annual Turnover
5
Experience Required
2 Year (s)
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Comprehensive Maintenance contract of Blood bank refrigerator (Make-Haier & Model- HXC-608; Haier; Comprehensive Maintenance Contract (CMC); Quarterly; No , Customized AMC/CMC for Pre-owned Products - Comprehensive maintenance contract of Blood bank refrigerator (make-care lab technology & Model-200Ltr); Care lab Technology; Comprehensive Maintenance Contract (CMC); Quarterly; No
Payment Timelines
Payments shall be made to the Seller within 45 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Fatehabad
Delivery Pincodes
125050
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Ishwar Singh | 125050,Central drug store,behind bus stand, Civil Hospital Fatehabad | Fatehabad | Haryana | 125050 | 3 | - | Number of months within the contract period for which service is required : 12 |
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Main Document
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GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Extended Deadline
02-Nov-2026, 12:30 pm
Opening Date
03-Nov-2026, 12:30 pm
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar CMC of medical equipment
Financial statements demonstrating financial capability
EMD payment receipt/documentation (if applicable in final terms)
Technical bid/Technical compliance certificates
OEM authorization or authorized service provider proof
Office address proof within Haryana (location of service provider)
Key insights about HARYANA tender market
Bidders must submit GST, PAN, experience certificates, financial statements, EMD documents, technical bid, OEM authorizations, and proof of Haryana service office. The contract allows 50% flex in quantity or duration before award; quarterly maintenance for Haier HXC-608 and 200Ltr Care Lab units is required.
Required documents include GST certificate, PAN card, experience certificates for similar medical refrigeration maintenance, financial statements, EMD documentation, technical compliance certificates, OEM authorizations, and proof of an in-state service office in Haryana, as per ATC.
The scope covers Haier HXC-608 blood bank refrigerator and Care Lab Technology 200Ltr unit, with quarterly preventive maintenance and on-site service commitments within Fatehabad, Haryana.
The contract requires quarterly maintenance visits, with on-site service capability in Haryana. The vendor must have an in-state service office and provide documentary evidence of accessibility and response readiness.
Bidders must demonstrate an in-state service office in Haryana with verifiable address proof and be able to perform quarterly maintenance for the two listed refrigerator models.
Penalty clauses and LD details are not specified in the provided data; bidders should confirm during bid submission and review ATC/Corrigendum for any late service penalties.
Specific standards are not listed in the available data; bidders should attach ISO/GIS certifications, OEM approvals, and any relevant healthcare refrigeration compliance documents as part of technical bid.