Custom Bid for Services - Providing of Industrial Canteen Services for two years
Hindustan Aeronautics Limited (hal)
BANGALORE, KARNATAKA
Bid Publish Date
23-May-2026, 3:17 pm
Bid End Date
15-Jun-2026, 3:00 pm
EMD
₹35,44,000
Location
Progress
Quantity
1
Bid Type
Two Packet Bid
Organization: NLC India Limited. Procurement: running and maintenance of outsourced industrial canteens in TPS-I Expansion, NNTPS and TPS-II Expansion, Neyveli for a period of three years. Location: CUDDALORE, TAMIL NADU - 605106. EMD: ₹3,544,000. No BOQ items listed; SOW, ATC and SLA documents referenced in attachments. Scope centers on seamless canteen operations, hygienic food service, manpower management, safety compliance, and timely grievance resolution. Context: support large expansion projects with reliable cafeteria services. Unique aspect: three-site canteen management under one contract with long-term maintenance obligations.
Product/Service: Running and maintenance of outsourced industrial canteens
Locations: TPS-I Expansion, NNTPS, TPS-II Expansion, Neyveli, Tamil Nadu
Contract duration: 3 years
EMD: ₹3,544,000
Attachments: SOW, ATC, SLA (referenced in buyer terms)
Quality/Compliance: follow food safety, hygiene, and industrial canteen standards per attachments
BOQ: Not available; no itemized quantities listed
EMD amount and submission method clearly defined
Three-year service contract across multiple Neyveli sites
Review SOW/ATC/SLA attachments for detailed scope and penalties
Payment terms to be defined in SLA; bidders should anticipate standard milestones linked to service delivery and compliance.
Operational commencement aligned with contract award; multi-site coordination requirements will be specified in SOW.
LD terms and performance penalties to be detailed in SLA attachments.
Experience in running industrial canteens or large-scale food service contracts
Financial stability evidenced by last 2-3 years of financial statements
Valid GST and PAN, necessary licenses for food service operations
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
Yes
Item Category
Custom Bid for Services - Running and Maintenance of Outsourced Industrial Canteens in TPS-I Expansion, NNTPS and TPS-II Expansion, Neyveli for the period of three years
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Main Document
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SCOPE_OF_WORK
PAYMENT
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ATC
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GEM_GENERAL_TERMS_AND_CONDITIONS
Hindustan Aeronautics Limited (hal)
BANGALORE, KARNATAKA
Bharat Heavy Electricals Limited (bhel)
PUDUKKOTTAI, TAMIL NADU
Nlc India Limited
CUDDALORE, TAMIL NADU
Hindustan Aeronautics Limited (hal)
BANGALORE, KARNATAKA
Bharat Heavy Electricals Limited (bhel)
TIRUCHIRAPPALLI, TAMIL NADU
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar canteen/food service contracts
Financial statements (past 2-3 years) and solvency details
EMD submission proof (online payment receipt or DD as specified)
Technical bid documents as per SOW/ATC/SLA attachments
OEM authorizations (if applicable) and vendor licenses
Any site-specific safety or food handling certificates requested in terms
Key insights about TAMIL NADU tender market
Bid submission requires GST, PAN, experience certificates, financial statements, and EMD of ₹3,544,000. Review the SOW/ATC/SLA attachments for exact scope, site locations, and staffing norms. Ensure readiness of technical bid complying with food safety standards and multi-site coordination across TPS-I, NNTPS, and TPS-II expansions.
Applicants must submit GST registration, PAN, experience certificates in similar canteen projects, financial statements, EMD receipt, and technical bid as per SOW/SLA attachments. OEM authorizations and site licenses may be requested. Ensure all documents are current and aligned to Tamil Nadu procurement regulations.
Standards will be defined in the SOW/ATC attachments; bidders should anticipate IS or national food safety guidelines, hygiene practices, waste management, and worker safety protocols. Compliance with site-specific food handling and sanitation certifications is essential for eligibility.
The EMD of ₹3,544,000 must be submitted with the bid as per the terms and conditions, via the specified online payment or demand draft method. Always verify the latest payment instructions in the attached SLA and ATC documents before bidding.
The contract spans three years. Payment terms will be defined in the SLA; bidders should expect milestone-based payments linked to service delivery and compliance, with potential penalties for non-performance as described in the attached SLA.
Prepare a unified operations plan covering staffing, supply chain for food and utensils, sanitation schedules, menu standardization, and cross-site coordination. Ensure capability to scale services across TPS-I, NNTPS, and TPS-II while meeting site-specific safety and hygiene requirements per SOW.
Submit the technical bid with SOW compliance, EMD proof, and supporting certifications. Attach OEM authorizations if required and ensure the bid aligns with Tamil Nadu procurement guidelines. Review all attachments (ATC, SLA) for exact deliverables and performance expectations.
The SLA defines service levels, performance metrics, penalties, and payment triggers. It governs multi-site operations, quality assurance, grievance handling, and sustainability targets. Bidders must align their proposals to these KPIs to avoid penalties and secure smooth contract execution.
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Main Document
OTHER
SCOPE_OF_WORK
PAYMENT
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ATC
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS