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NLC India Limited Cuddalore Tamil Nadu Outsourced Industrial Canteens Maintenance Service Contract 3-Year 2026

Bid Publish Date

23-May-2026, 3:17 pm

Bid End Date

15-Jun-2026, 3:00 pm

EMD

₹35,44,000

Progress

Issue23-May-2026, 3:17 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

1

Bid Type

Two Packet Bid

Categories 2

Tender Overview

Organization: NLC India Limited. Procurement: running and maintenance of outsourced industrial canteens in TPS-I Expansion, NNTPS and TPS-II Expansion, Neyveli for a period of three years. Location: CUDDALORE, TAMIL NADU - 605106. EMD: ₹3,544,000. No BOQ items listed; SOW, ATC and SLA documents referenced in attachments. Scope centers on seamless canteen operations, hygienic food service, manpower management, safety compliance, and timely grievance resolution. Context: support large expansion projects with reliable cafeteria services. Unique aspect: three-site canteen management under one contract with long-term maintenance obligations.

Technical Specifications & Requirements

  • No hard technical specifications in the primary data; rely on attached SOW/ATC for scope.
  • Expectation to align with industrial canteen standards, hygiene norms, and occupational safety.
  • EMD amount clearly specified as ₹3.544 million; bidders should prepare the security deposit accordingly.
  • SOW/SLA attachments likely define staffing ratios, menu customization, hygienic certifications, and performance metrics.
  • Candidate must demonstrate capability to run canteens across multiple expansions and coordinate with NLC management.
  • Documentation readiness includes vendor license compliance and food safety practices consistent with industrial canteen operations.

Terms, Conditions & Eligibility

  • EMD: ₹3,544,000 (requires online/DD submission per terms).
  • Duration: contract for three years.
  • SOW/ATC/SLA: refer to attached files for detailed scope and service levels.
  • Location: Neyveli, Tamil Nadu; multiple expansion sites under one contract.
  • Documents: standard bidder credentials, GST, PAN, experience certificates, financials, and OEM authorizations as applicable per attachments.
  • Delivery expectations and penalty provisions will be defined in the SLA; bidders should review carefully.
  • No BOQ items; focus on service management, food safety, staffing, and compliance.

Key Specifications

  • Product/Service: Running and maintenance of outsourced industrial canteens

  • Locations: TPS-I Expansion, NNTPS, TPS-II Expansion, Neyveli, Tamil Nadu

  • Contract duration: 3 years

  • EMD: ₹3,544,000

  • Attachments: SOW, ATC, SLA (referenced in buyer terms)

  • Quality/Compliance: follow food safety, hygiene, and industrial canteen standards per attachments

  • BOQ: Not available; no itemized quantities listed

Terms & Conditions

  • EMD amount and submission method clearly defined

  • Three-year service contract across multiple Neyveli sites

  • Review SOW/ATC/SLA attachments for detailed scope and penalties

Important Clauses

Payment Terms

Payment terms to be defined in SLA; bidders should anticipate standard milestones linked to service delivery and compliance.

Delivery Schedule

Operational commencement aligned with contract award; multi-site coordination requirements will be specified in SOW.

Penalties/Liquidated Damages

LD terms and performance penalties to be detailed in SLA attachments.

Bidder Eligibility

  • Experience in running industrial canteens or large-scale food service contracts

  • Financial stability evidenced by last 2-3 years of financial statements

  • Valid GST and PAN, necessary licenses for food service operations

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

Custom Bid for Services - Running and Maintenance of Outsourced Industrial Canteens in TPS-I Expansion, NNTPS and TPS-II Expansion, Neyveli for the period of three years

Authority Records

MINISTRY OF COAL
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Documents 12

GeM-Bidding-9362443.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Other Documents

OTHER

Buyer uploaded ATC document

ATC

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Historical Data

Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar canteen/food service contracts

4

Financial statements (past 2-3 years) and solvency details

5

EMD submission proof (online payment receipt or DD as specified)

6

Technical bid documents as per SOW/ATC/SLA attachments

7

OEM authorizations (if applicable) and vendor licenses

8

Any site-specific safety or food handling certificates requested in terms

Frequently Asked Questions

Key insights about TAMIL NADU tender market

How to bid for NLC Neyveli outsourced canteen maintenance tender in Tamil Nadu 2026?

Bid submission requires GST, PAN, experience certificates, financial statements, and EMD of ₹3,544,000. Review the SOW/ATC/SLA attachments for exact scope, site locations, and staffing norms. Ensure readiness of technical bid complying with food safety standards and multi-site coordination across TPS-I, NNTPS, and TPS-II expansions.

What documents are required for Neyveli canteen service contract submission 2026?

Applicants must submit GST registration, PAN, experience certificates in similar canteen projects, financial statements, EMD receipt, and technical bid as per SOW/SLA attachments. OEM authorizations and site licenses may be requested. Ensure all documents are current and aligned to Tamil Nadu procurement regulations.

What are the key standards for industrial canteen operations in this tender?

Standards will be defined in the SOW/ATC attachments; bidders should anticipate IS or national food safety guidelines, hygiene practices, waste management, and worker safety protocols. Compliance with site-specific food handling and sanitation certifications is essential for eligibility.

When is the EMD amount required for this Neyveli canteen tender 2026?

The EMD of ₹3,544,000 must be submitted with the bid as per the terms and conditions, via the specified online payment or demand draft method. Always verify the latest payment instructions in the attached SLA and ATC documents before bidding.

What is the contract duration and payment terms for the Neyveli canteen project?

The contract spans three years. Payment terms will be defined in the SLA; bidders should expect milestone-based payments linked to service delivery and compliance, with potential penalties for non-performance as described in the attached SLA.

How to prepare for multi-site canteen operations under TPS-I and TPS-II expansions?

Prepare a unified operations plan covering staffing, supply chain for food and utensils, sanitation schedules, menu standardization, and cross-site coordination. Ensure capability to scale services across TPS-I, NNTPS, and TPS-II while meeting site-specific safety and hygiene requirements per SOW.

What are the submission considerations for the Neyveli tender documents?

Submit the technical bid with SOW compliance, EMD proof, and supporting certifications. Attach OEM authorizations if required and ensure the bid aligns with Tamil Nadu procurement guidelines. Review all attachments (ATC, SLA) for exact deliverables and performance expectations.

What is the importance of the SLA in this canteen maintenance bid?

The SLA defines service levels, performance metrics, penalties, and payment triggers. It governs multi-site operations, quality assurance, grievance handling, and sustainability targets. Bidders must align their proposals to these KPIs to avoid penalties and secure smooth contract execution.

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