North East Frontier Railway Cab & Taxi Hiring Tender Tinsukia Assam 24x7 2500 Km ISO Standards 2026

Tender Overview

North East Frontier Railway (Indian Railways) invites bids for Monthly Basis Cab & Taxi Hiring Services – MUV in Tinsukia, Assam (786125). The contract covers outstation 24x7 service with an estimated value of ₹1,104,616 and an EMD of ₹22,092. The vehicle fleet is required for a 24-month term with 24/7 operations, and a typical duty window from 7:00 AM to 7:00 PM, plus after-hours availability. The scope includes vehicle provisioning, driver, and associated compliance. The tender emphasizes on-site delivery/installation at SSE/W/SPTR office, SPTR, Tinsukia Division, with stringent penalties for delays, non-compliance, or driver misconduct. Unique terms necessitate ready availability of clean vehicles, proper uniforms, and complete documentation. This procurement targets reliable, fully licensed transport with state-wide Assam permit coverage, including lodging and garaging arrangements by the contractor if extended trips occur.

• Organization: North East Frontier Railway
• Location: Tinsukia, Assam
• Category: Monthly Basis Cab & Taxi Hiring Services - MUV
• Distance/24x7 scope: 2500 Km; contract duration: 24 months
• Estimated value: ₹1,104,616; EMD: ₹22,092
• Key differentiator: strict penalties, logbook-based distance, and 30-minute driver allocation expectation.

Technical Specifications & Requirements

• Service must provide driver with valid license and an expert, experienced driver; vehicle to run across entire Assam state with permit validity.
• Must include tools, jacks, spare tyres, FA box, and ongoing maintenance borne by the contractor; no railway maintenance charges.
• Logbook signing by driver and railway official after each duty; distance logged every trip.
• 24x7 availability with guaranteed response time: within 30 minutes of duty call; failure incurs penalties of ₹1,000 per instance up to 5 instances.
• Penalties apply for: intoxicated driver (₹5,000), misbehavior (₹5,000), vehicle breakdown (₹2,000 per instance), and dress code non-compliance (₹500).
• Vehicle cleanliness and amenities required: clean seat covers, towels, curtains, mats, air freshener; maintain logs for 24 months.
• Compliance with statutory labor regulations (PF, ESIC, minimum wages).
• Documentation and permits for operation within Assam state; ensure lodging/garaging and driver accommodations when outside Silapathar.

Terms, Conditions & Eligibility

• EMD: ₹22,092 to be deposited with bid submission.
• Contract duration: 24 months with 24x7 service requirement.
• Delivery/installation at SSE/W/SPTR office, SPTR, Tinsukia Division.
• Payment terms not explicitly stated; performance-related penalties apply as outlined.
• Personnel: drivers with valid licenses; adherence to PF/ESI and labor laws.
• Vehicle must be equipped with required safety and maintenance gear; complete logbooks signed by driver and railway staff.
• Compliance with Assam state permits and cross-district travel arrangements; contractor responsible for lodging/garaging where needed.
• Uniforms, cleanliness, and dedicated 30-minute call-back readiness are mandatory.
• Termination possible for repeated non-compliance after 5 penalty events.