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GEM

Urban Development & Housing Department Bihar High Mast Maintenance Tender Gaya Bihar 2026

Bid Publish Date

21-Feb-2026, 6:56 pm

Bid End Date

03-Mar-2026, 7:00 pm

Value

₹3,00,000

Location

GAYA , BIHAR

Progress

Issue21-Feb-2026, 6:56 pm
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

11

Bid Type

Two Packet Bid

Key Highlights

  • • Operational maintenance of 10 High Masts for 24 months
  • • Spare parts cost borne by contractor (LED drivers, luminaires, cables)
  • • Emergency repair within 48 hours of notification
  • • Quarterly payment schedule contingent on service reports
  • • Office of service provider required in the consignee's state
  • • Dedicated toll-free support and escalation matrix required
  • • Documentation: Cancelled cheque, PAN, Aadhaar, GST certificate

Categories 3

HIGH MAST WATER LEVEL RECORDER MICROCENTRIFUGES

Tender Overview

The Urban Development And Housing Department Bihar invites bids for the Operational Maintenance of 10 High Masts at GAYA, BIHAR 804403. The contract covers a 24-month period with an estimated value of ₹3,00,000. The agency must ensure continuous functionality, bear all spare parts costs (LED drivers, luminaires, cables), and complete emergency repairs within 48 hours of notification. Monthly service reports and quarterly payments are specified, with a 25% variation option on quantity or duration. An on-file service provider should be located in the consignee’s state. This opportunity targets firms capable of in-state support, rapid response, and transparent reporting. Unique aspects include mandatory spare parts cost bearing and a strict 48-hour repair window, ensuring reliability for critical infrastructure. The tender emphasizes documentation integrity and service accessibility through dedicated support channels.

Technical Specifications & Requirements

  • Scope: Operational maintenance for 10 High Masts for 24 months; emergency repairs within 48 hours; spare parts coverage including LED drivers, luminaires, cables.
  • Reporting & Payments: Monthly service reports; payments released quarterly upon verification of work and service reports.
  • Support Requirements: In-state service provider office; dedicated toll-free number; escalation matrix for service support.
  • Documentation: Submit cancelled cheque, PAN, Aadhaar, and GST certificate; ensure all certificates/documents requested in ATC are uploaded.

Terms, Conditions & Eligibility

  • EMD/Deposit: Not specified in data; bidders must comply with ATC and provide required documents.
  • Delivery/Timeline: 24-month maintenance with 48-hour emergency repair window from notification.
  • Payment Terms: Quarterly payments subject to service report verification.
  • Contract Variations: Up to 25% change in quantity or duration at issue; post-issuance, adjustments limited to 25%.
  • Eligibility: Bidder must not be under liquidation or similar proceedings; provide evidence of financial stability; office in the consignees’ state; dedicated support channels.

Key Specifications

  • 10 High Masts maintenance

  • 24-month operational maintenance

  • Emergency repair window: 48 hours

  • Spare parts coverage: LED drivers, luminaires, cables

  • Monthly service reports

  • Quarterly payments after verification

  • In-state service provider office with dedicated toll-free support

Terms & Conditions

  • 25% contract quantity/duration variation allowed at issuance

  • In-state service office mandatory with evidence

  • Dedicated toll-free service support and escalation matrix

  • Quarterly payment after service report verification

  • Documentation must include GST, PAN, Aadhaar, cancelled cheque

Important Clauses

Payment Terms

Payments released quarterly, subject to satisfactory service reports and verification of work.

Delivery Schedule

Maintenance for 24 months with 48-hour emergency repair window from notification.

Penalties/Liquidated Damages

Penalties not detailed; adherence to service levels implied by AMC terms.

Bidder Eligibility

  • No ongoing liquidation or court receivership

  • In-state presence with service office in Bihar

  • Demonstrated experience in high mast/streetlight maintenance

  • GST registration and essential financial documentation

Documents 5

GeM-Bidding-8955956.pdf

Main Document

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

Other Documents

OTHER

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

PAN card

3

Aadhaar card of authorized signatory

4

Cancelled cheque along with bank details

5

Experience certificates demonstrating maintenance of similar high-mast or streetlight infrastructure

6

OEM/service provider authorization (if applicable)

7

Financial statements or turnover proof

8

Service capability and escalation matrix documentation

9

Any certificates/certifications requested in ATC

Frequently Asked Questions

Key insights about BIHAR tender market

How to bid for high mast maintenance tender in Gaya Bihar 2026

Bidders must submit GST, PAN, Aadhaar, cancelled cheque, and GST certificate along with experience certificates. Ensure an in-state service office, dedicated toll-free support, and escalation matrix. The contract covers 24 months for 10 high masts with quarterly payments upon service report verification.

What documents are required for Bihar high mast AMC submission

Submit GST registration, PAN, Aadhaar, cancelled cheque, and an audited financial statement. Include experience certificates for similar maintenance projects, and any OEM authorizations. Ensure service capability documents show an in-state office and escalation contacts for the service team.

What are the technical requirements for high mast maintenance in Bihar

Scope includes 10 high masts with 24-month maintenance, spare parts cost borne by bidder (LED drivers, luminaires, cables), and emergency repairs within 48 hours. Monthly service reports are mandatory, with quarterly payments after verification of reports.

What is the payment schedule for the Bihar tender 2026

Payments are issued on a quarterly basis after verification of service reports and satisfactory completion of work. The vendor must provide monthly reports, and ensure delivery of required maintenance activities within the agreed 24-month period.

What constitutes eligibility criteria for service providers in Bihar

Eligibility requires not being under liquidation, maintaining in-state service capability, and demonstrating relevant maintenance experience. Provide financial stability evidence and ensure GST registration and proper documentation as per Terms and ATC.

How to verify compliance with spare parts obligations for masts

Contractor must bear all spare parts costs, including LED drivers, luminaires, and cables. Ensure supply chain readiness for quick replacements, maintain an inventory plan, and document parts usage in monthly service reports for audit.

What are the escalation and support requirements for Bihar tender

Bidder must provide a dedicated toll-free support number and a documented escalation matrix. Ensure rapid response times, with service provider office located in the consignee state, enabling prompt on-site support when issues arise.

When is the emergency repair window for mast breakdowns

Emergency repairs must be completed within 48 hours of notification. Vendors should have rapid deployment capabilities, spare parts ready, and on-call teams to minimize outage duration and ensure continuous operation.