Progress
The Indian Space Research Organization (ISRO), Department of Space, is inviting bids for an Office Productivity Suite Software package to be deployed in AHMEDABAD, GUJARAT. The procurement scope centers on essential software licenses with support for various platforms, offline capability, cloud storage per licensed user, and administrative/identity controls. The project emphasizes modern collaboration, communication services, and integrated productivity tools, with a requirement for activation methods and compatibility with ISRO’s security posture. The limit on volume flexibility is governed by a 25% option clause, enabling quantity adjustments at contract placement and during the contract currency at contracted rates, ensuring adaptability to evolving needs. A unique aspect is the absence of BOQ items, suggesting a single integrated solution purchase or a framework-led approach.
Option Clause: 25% quantity variation at contract initiation and during currency
Delivery time rules: minimum 30 days for extended periods
Payment terms to be confirmed; anticipate standard government terms
Documentation: GST, PAN, experience, financials, EMD, OEM authorization
No BOQ items; require integrated software solution approach
Delivery quantity adjustments permitted up to 25% with proportional extension; minimum 30 days for added time
EMD amount and method to be clarified in final tender terms; provide compliant security deposit
Warranty/AMC terms to be specified by bidder; ensure ISRO security/compliance alignment
Experience in supplying office productivity software to government bodies
Demonstrated cross-platform deployment capabilities
Financial stability with audited statements for the past 2-3 years
Quantity
20
Bid Type
Single Packet Bid
Bid Validity
90 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
Office Productivity Suite Software (Q2)
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Ahmadabad
Delivery Pincodes
380058
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Suryakant Jashvantkumar Solanki | 380058,IN-SPACe, New Bopal- Shilaj Road, New SAC Bopal Campus Ahmedabad | Ahmadabad | Gujarat | 380058 | 20 | 15 | - |
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Main Document
CATALOG Specification
GEM_GENERAL_TERMS_AND_CONDITIONS
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GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar software procurements
Financial statements (last 2-3 years)
EMD/Security deposit documentation (as per tender rules)
Technical bid documents detailing software features and compliance
OEM authorizations or authorized reseller certificates
| Category | Specification | Requirement |
|---|---|---|
| Generic | Software Type | Installable Desktop Software |
| Generic | Licence Tenure | Perpetual Licence |
| Generic | Licence Assignment Basis | Per Device |
| Generic | Licence Type | Government / Public Sector Licence |
| Generic | Supported Platforms | Windows Desktop |
| Generic | Offline Working Capability | Full Offline Creation, Editing and Saving, Full Offline & Online Creation, Editing and Saving Or higher |
| Generic | Additional Productivity Applications Included | Desktop Publishing and Page Layout, Note-taking Application |
| Generic | Collaboration and Communication Services Included | Real-time Document Co-authoring, Email Client, Business Email Hosting, Team Chat and Audio / Video Meetings, Calendar and Scheduling, Cloud Document Storage and Sharing, Task and To-do Management, None |
| Generic | Cloud Storage Included per Licensed User (in GB) | 0, 5, 15, 30, 40, 50, 100, 200, 500, 1000, 2000, 3000, 5000 Or higher |
| Generic | Administrative and Identity Controls Included | Central Administration Console, User and Licence Management, Single Sign-on / Identity Federation, Multi-factor Authentication, Administrative Audit Logs, None, Email Security/Threat Protection, Data Loss Prevention/Information Protection, Retention/eDiscovery, Information Rights Management/Encryption |
| Generic | Licence Activation Method | Offline Activation, Internet-based Activation |
Key insights about GUJARAT tender market
Bidders should submit GST, PAN, experience and financial documents, plus technical bid detailing the software suite, licensing model, platform compatibility, and activation method. Address the 25% option clause, confirm delivery timelines, and provide OEM authorization. Ensure cloud storage per user and admin controls meet ISRO standards.
Required documents include GST certificate, PAN card, last 3 years financial statements, experience certificates for similar procurements, EMD documentation, technical bid detailing features and compliance, and OEM authorizations. Prepare these before bid opening to ensure eligibility.
Bidders must propose licensing with clear tenure, either subscription or perpetual, and specify licence assignment basis (seat-based or enterprise). Include activation method, platform coverage, and maintenance terms. Clarify whether cloud storage is allocated per licensed user and its capacity.
Delivery can adjust up to 25% of bid quantity at contract placement and during currency. Extended delivery time is calculated as (Increased quantity ÷ Original quantity) × Original delivery period, with a minimum of 30 days. Ensure alignment with ISRO procurement timelines.
Expect cross-platform support, offline working capability, administrative/identity controls (SSO/IAM), collaboration tools, and cloud storage per user. Software should integrate with existing ISRO security standards and provide activation via a central portal or cloud-based system.
The tender window details were not provided in the summary; bidders should monitor ISRO/GEM portal for bid publication dates, submission deadlines, and any amendments. Prepare all mandatory documents in advance to meet final deadline once announced.
Bidders must ensure ISRO alignment with security and governance standards, provide OEM authorizations, and confirm licensing terms, activation method, and data security controls. Cross-check that cloud storage and admin controls meet regulatory requirements and ISRO’s IT security posture.
Proposal should specify per-user cloud storage capacity (in GB), data redundancy, access control, and backup provisions. Ensure that storage meets ISRO data protection norms and integrates with identity management and audit trails.