North Western Railway OBHS & Related Service Tender 2026 Ajmer Rajasthan - Mechanized Coach Cleaning ISO/IS 550 Compliance and Linen Distribution 2026

Tender Overview

Organization: North Western Railway (Indian Railways) seeks a comprehensive OBHS contract covering mechanized coach cleaning, linen distribution in AC coaches, and onboard housekeeping services for both AC and non-AC coaches. Estimated value: ₹583,809,433.40 with an Earnest Money Deposit (EMD) of ₹3,069,050.00. Scope includes multiple service facets across primary and secondary trains, with bidder obligations to provide end-to-end housekeeping, linen logistics, and cleaning workflows. A 25% uplift/downshift in quantity or contract duration is allowed at contract issuance or adjustment, binding bidders to revised terms. The tender emphasizes formal declarations and undertakings to ensure truthfulness of documents. Unique criteria include specific annexures and MSME exemptions for EMD, subject to documentary proof. Tender documents are delivered to facilitate a robust OBHS framework with a focus on reliability and safety in rail operations.

Technical Specifications & Requirements

• Product/Service: On-Board Housekeeping Services (OBHS) for AC and non-AC coaches, mechanized cleaning, linen distribution in AC coaches
• Process & Scope: Comprehensive contract for cleaning, linen handling, and onboard housekeeping across primary/secondary trains
• Standard & Compliance: References to Annexure-10/27 declarations; adherence to procurement terms; no explicit technical spec in provided data
• Tender Value Signals: Estimated value in the hundreds of crores; EMD ₹3,069,050; potential quantity variation up to ±25%
• Eligibility & Documentation: Mandatory undertakings; proof of constitution; documentary proof for MSME exemptions; vendor declarations per Annexures
• Location Context: Procurement under North Western Railway; Ajmer-based financial processing for EMD; service delivery tied to Indian Railways deployment
• Delivery/Performance: No explicit delivery schedule provided in data; bidders should assume nationwide mobile service for rolling stock

Terms, Conditions & Eligibility

• EMD: ₹3,069,050.00; exempt for eligible MSMEs with documentary proof; registered MSMEs may submit proof to avoid minimum EMD
• Quantity/Duration Variance: Buyer may alter contract quantity/duration up to ±25% at issue and post-issuance
• Declarations: Annexure-27 and Annexure-10 undertakings; mandatory truthfulness declarations; failure to submit blanks may lead to rejection
• Documentation: Include firm constitution details; Annexure-2 (Second Sheet) documentation; proof of MSME exemptions if applicable
• Payment Terms: Not specified in provided data; bidders should verify with official tender documents
• Warranty/Penalties: Not specified in provided data; check tender terms for LD or performance bonds
• Submission: Hard-copy delivery within 5 days of bid end date/opening; EMD payment via DD/FDR or online options as applicable