Health And Family Welfare Department Karnataka Facility Management Services Tender Bidar 2026 – Lump Sum FM with Lab Chemicals & Diagnostics Consumables, 25% Flexibility
Progress
Quantity
1
Bid Type
Two Packet Bid
Key Highlights
- • Local office requirement: Bidder must have an office in Karnataka with documentary evidence
- • Dedicated toll-free service line mandatory for ongoing support
- • Escalation matrix: Provide prioritized contact numbers for service issues
- • 25% quantity/duration adjustment: Flexibility at contract award and post-issuance
- • Inclusive consumables: Laboratory chemicals and diagnostic test kits within lump-sum cost
- • Lump-sum based facility management: No itemized BOQ provided
Categories
10
Tender Overview
The Health And Family Welfare Department Karnataka invites a Lump Sum Facility Management Services contract for Bidar (585226) that includes supply of laboratory chemicals and diagnostic test kits consumables as part of the contract cost. The procurement scope covers facility management with inclusive consumables, under a single service provider. A 25% adjustment window exists for contract quantity or duration at issue time, expanding up to 25% post-issuance with consent. A local office in the consignee state is mandatory, with documentary evidence required, ensuring responsive on-ground support. The arrangement prioritizes a streamlined service & support framework, including dedicated toll-free numbers and a formal escalation matrix for service issues. No BOQ items are listed, indicating a lump-sum, integrated service model rather than itemized pricing.
Technical Specifications & Requirements
- No explicit technical specifications or product standards are published in the tender data. The primary focus is on service delivery in Facility Management Services with inclusive consumables (laboratory chemicals and diagnostic test kits). The terms emphasize a lump-sum contract, with scope adjustments up to 25% and formalized service support structures. Required capabilities inferred include state-based service presence, a dedicated toll-free line, and an escalation matrix for timely issue resolution. Bidders should prepare to demonstrate capacity for integrated FM delivery and supply of consumables within a single contract framework.
Terms, Conditions & Eligibility
- 25% optional scope/duration increase at contract issuance, extending up to 25% post-issuance with consent
- Office presence in the consignee state (Karnataka) with documentary evidence
- Dedicated/toll-free service support number required for bidders/OEMs
- Escalation matrix of telephone numbers for service support
- No minimum BOQ; lump-sum FM contract model with inclusive consumables
- No start/end dates or estimated value published in the tender data; bidders should plan for single-contract delivery milestones and compliance readiness
Key Specifications
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Product/service names: Facility Management Services with inclusive supply of laboratory chemicals and diagnostic test kits consumables
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Quantity/capacity: Not specified in BOQ; scope is lump-sum for Bidar, Karnataka
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Estimated value/EMD: Not disclosed in tender data
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Experience requirement: Demonstration of FM delivery capabilities and supply chain for consumables
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Quality/standards: Not specified; emphasis on service support structure and local presence
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Warranty/AMC: Not specified; implied post-delivery service support
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Delivery/installation: On-ground service coverage in Karnataka; response via toll-free line
Terms & Conditions
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50% upfront documentation and eligibility verification for local office evidence
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Escalation matrix and toll-free support must be functional before contract start
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25% quantity/duration flexibility to adjust scope post-award with consent
Important Clauses
Payment Terms
Lump-sum contract; no itemized payments disclosed; contingency for scope adjustment up to 25%
Delivery Schedule
Service delivery coverage within Bidar, Karnataka; support channels must be active immediately
Penalties/Liquidated Damages
Not specified in tender data; bidders should seek clarity on SLAs and penalties during bid
Bidder Eligibility
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Registered entity with Karnataka presence or ability to establish a Karnataka office
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Demonstrated experience in facility management services with consumable supply
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Ability to provide dedicated toll-free support and an escalation matrix
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Facility Management Services - LumpSum Based - Healthcare; Tender for Supply of Laboratory Chemicals & Diagnostic Test Kits; Consumables to be provided by service provider (inclusive in contract cost)
Delivery Details
Delivery Locations
1
Delivery Cities
Bidar
Delivery Pincodes
585401
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Mohammed Sohil Hussain | 585401,Near Zilla Panchayat Office Bidar | Bidar | Karnataka | 585401 | Project / Lumpsum Based | - | - |
Authority Records
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Documents 6
GeM-Bidding-9661066.pdf
Main Document
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GEM General Terms and Conditions Document
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GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar facility management projects
Financial statements or turnover documents (as applicable)
EMD/Security deposit documents (if required by buyer terms)
Technical bid documents demonstrating FM capabilities
OEM authorization or supplier credentials
Proof of local office presence in Karnataka (address, contact)
Frequently Asked Questions
Key insights about KARNATAKA tender market
How to bid for facility management services with consumables in Bidar Karnataka?
Bidders should prepare a single lump-sum FM proposal including supply of laboratory chemicals and diagnostic test kits. Ensure local Karnataka presence, provide documentary proof, include a dedicated toll-free service line, and share an escalation matrix. The contract allows up to 25% scope/duration adjustment with consent at award.
What documents are required for the Karnataka FM tender submission?
Submit GST registration, PAN, experience certificates for similar FM contracts, financial statements, OEM authorizations, and proof of local Karnataka office. Include technical bid materials demonstrating capability to supply consumables and manage facility services within a single contract.
What is the delivery expectation for service support in Karnataka?
Service support must be available with a dedicated toll-free line. An escalation matrix should be provided, enabling rapid contact for issues. Delivery coverage is mandated within Karnataka, with immediate readiness to respond to facility management needs.
Are there any flexibility provisions in the FM contract in Karnataka?
Yes, the contract includes a 25% adjustment window for quantity or duration at contract issuance and, post-issuance, up to 25% with the service provider's consent. This enables scope expansion or contraction within the approved framework.
What are the key eligibility criteria for bidders in this Karnataka tender?
Eligibility requires Karnataka presence (office in-state), demonstrated FM experience with consumables, capability to supply laboratory chemicals and diagnostic kits, and a dedicated support mechanism including toll-free contact and escalation procedures.
What are the critical terms around payment and penalties?
Payment terms and penalties are not disclosed in the tender data. Bidders should seek explicit SLAs, potential penalties for non-performance, and any terms related to liquidated damages during bid clarification and contract finalization.
How to prove local office presence for this Karnataka tender?
Provide official documents showing registered Karnataka address, local contact numbers, and proof of premises. The buyer requires documentary evidence of office presence in Karnataka prior to or at bid submission to ensure on-ground service capability.
What are the mandatory service support requirements for this bid?
Bidders must offer a dedicated toll-free service number and a formal escalation matrix. These are essential to ensure timely issue resolution and compliant service delivery within Karnataka's health department FM scope.
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Documents 6
GeM-Bidding-9661066.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS