Spectrometer System
Indian Institute Of Technology (iit)
Posted:
22 July 2025
Closed:
19 August 2025
GEM
Tender Overview
The procurement is issued by the Directorate Of Collegiate Education, under the Higher Education Department Kerala, for a High Resolution Spectrometer and RGB Laser system located in Palakkad, Kerala 678001. The tender notes an EMD of ₹13,000 and indicates a hardware-focused buy with 2-year OEM warranty. The contract emphasizes after-sales service, with mandatory service centers in the state, and a 30-day window to establish centers if none exist at award. The scope centres on reliable lab-grade instrumentation, with dedicated service support channels and issue escalation mechanics. A clear differentiator is the explicit requirement for India-based installation, commissioning, training, and maintenance capabilities. The lack of BOQ items suggests a turnkey or framework approach where bidders must demonstrate capability to deliver, install, and support the solution within state boundaries.
Technical Specifications & Requirements
- Product category includes High Resolution Spectrometer and RGB Laser equipment; no explicit technical specs are published in the snippet. Bidder must demonstrate installations with a 2-year warranty and after-sales coverage.
- Service expectations require a functional Service Centre in the State for carry-in or on-site warranty as applicable, plus a 30-day setup period post award.
- Warranty certificates must be provided at delivery, and the OEM must guarantee rectification during the warranty period.
- An escalation matrix and toll-free service number must be provided for service support, with India-based installation, commissioning, and training capabilities.
- The tender stresses local presence and timely service delivery, but exact instrument standards (IS/ISO) are not specified in the data.
Terms, Conditions & Eligibility
- EMD: ₹13,000 must accompany the bid.
- Warranty: 2 years from final acceptance or after commissioning, with OEM warranty certificates due at delivery.
- Service commitment: Establish a functional service center within 30 days if not present; provide escalation matrix and toll-free service line.
- Support: Dedicated after-sales team for installation, commissioning, training, troubleshooting, and maintenance; service centers near consignee destinations to be uploaded with bid.
- bidders must demonstrate India-based support infrastructure and timely response capabilities for the Kerala location.
