Hospitality And Protocol Department Jammu & Kashmir Internet Bandwidth Tender Delhi 2026 - ISI/ISO Standards & EMD Details

Tender Overview

The Hospitality And Protocol Department, Jammu & Kashmir, seeks Internet bandwidth and replication service in Delhi (Central Delhi, 110002) with an estimated value of ₹295,000. The procurement targets a service provider capable of delivering leased line connectivity and data replication, accommodating a contract quantity/duration variance up to 25% at issue and post-award. Key differentiators include mandatory malware-free hardware/software certification, a flexible performance security mechanism via FDR, and a service office requirement within the consignee state. The tender emphasizes supplier viability, non-liquidation status, and a robust escalation-supported support model. This tender is positioned as a state-level private/public service provider collaboration with strict certificate and security prerequisites.

Technical Specifications & Requirements

• No formal BOQ items are published; the scope centers on Internet bandwidth and replication services for government use.
• Key compliance mentions include a Malicious Code Certificate confirming no embedded malware that could impair equipment functionality, data taps, or cause damage.
• Security deposit options include Performance Security via PBG and FDR with pledge terms, to be uploaded and the original FDR delivered within 15 days of award.
• The service provider must maintain a dedicated office in the state of the consignee and provide a dedicated toll-free support number plus an escalation matrix for service issues.
• The tender requires documentation adherence; failure to upload required certificates may lead to bid rejection. The work scope likely includes installation, maintenance, and timely service support.

Terms, Conditions & Eligibility

• The buyer reserves the right to adjust contract quantity or duration by up to 25% at contract issuance and again at delivery.
• Bidder must demonstrate financial health by not being under liquidation or similar distress; an undertaking must be uploaded.
• Mandatory Malicious Code Certificate; non-compliant bids will be rejected.
• EMD/PBG options include FDR in favor of CPAO, Resident Commissioner, Govt. of J&K, New Delhi, with hard copy original due within 15 days.
• Office location, dedicated support, and escalation matrix are essential for eligibility; noncompliance risks bid rejection.