Procurement Opportunity: Custom Bid for Services - Implementation and Operation of End to End Management of Credit Card Solu in PUNE, MAHARASHTRA

The eligibility requirements include being a registered entity in financial services, possessing a minimum average annual turnover of 4000 lakhs, and providing a valid OEM authorization certificate. Bidders must demonstrate relevant experience in managing credit card solutions and submit supporting documents for any exemptions sought from specified criteria.

To participate in this tender, bidders must provide an OEM authorization certificate along with documentation supporting their experience and bidder turnover. Other requested documents specified in the ATC (Additional Technical Criteria) must also be included in the submission package.

Bidders can register for this tender through the official government e-marketplace (GEM) portal. Registration requires submitting necessary credentials and documentation proving the bidder's entity status in accordance with GEM guidelines.

Accepted document formats typically include PDF, Word documents, and other specified formats in the tender guidelines. It is essential to ensure that all document submissions meet the technical requirements outlined in the bid documentation.

The technical specifications require bidders to demonstrate their capability in managing credit card operations, comply with regulatory standards, and provide detailed success stories of past implementations. Full specifications are elaborated in the linked documentation available in the tender notice.

All services must adhere to industry-recognized quality standards for financial services, including ISO certifications or equivalent frameworks. This requirement ensures that the services provided meet operational excellence and regulatory compliance.

Bidders must comply with all regulations set forth by the Ministry of Finance, including adherence to financial service regulations and any specific compliance laid out in the tender documents. Non-compliance could lead to disqualification from the evaluation process.

Yes, the EMD required is ₹5,000,000. This amount must be deposited along with the bid as a security measure to ensure commitment from bidders during the procurement process.

The performance security requirement will be specified in the bid document, usually requiring a percentage of the contract value to be submitted as a guarantee that the bidder will fulfill the contract provisions as outlined.

Payment terms will follow the guidelines detailed in attached documentations. Typically these may include milestone payments based on successfully delivered services and compliance with agreed-upon metrics.

Bids will be evaluated on a total value wise basis, focusing on both competitive pricing and technical compliance. This two-packet evaluation process separates the financial and technical assessments to ensure fair judgment based on detailed compliance with the criteria.

Results of the evaluation will be communicated according to the timelines specified in the tender documents post-evaluation. Bidders should closely monitor notifications for updates.

Yes, this tender includes specific benefits for Micro, Small, and Medium Enterprises (MSEs) and startups, including relaxed eligibility criteria, financial support mechanisms, and potentially favorable evaluation metrics tailored for smaller firms to encourage their participation.

The bidding process will prioritize local content as per 'Make in India' policies, encouraging participation from domestic manufacturers and service providers to boost local economic activity and development.

All bidders should ensure compliance with the local content requirements detailed in the tender documents. There are specific procurement rules aimed at promoting local industries, which must be adhered to for bid acceptance.