Indian Army Printer Repair Tender Gurudaspur Punjab 2026 – Repair of RICHO IM2500, Kyocera, Epson, Brother with 25% Quantity Flex
Progress
Tender Overview
The Indian Army, Department Of Military Affairs, invites bids for repair services of multiple printers at Gurudaspur, Punjab 143505. The procurement covers repair of RICHO IM2500, Kyocera printers, Epson models 14150, 3250, 3140, and Brother Inkjet T820DW plus Brother LaserJet L2321D. Seven items are listed in the BOQ, though itemwise quantities are not disclosed. The buyer terms include an option to increase/decrease quantity by up to 25% at contracted rates and a delivery timeline tied to the original and extended delivery periods with a minimum of 30 days. This contract allows additional time proportional to the adjusted quantity and original period, subject to conditions.
Technical Specifications & Requirements
- Repair of listed printer models: RICHO IM2500, Kyocera printers, Epson 14150/3250/3140, Brother T820DW (Inkjet), Brother L2321D (LaserJet)
- No explicit technical specs, performance metrics, or IS/ISO standards published in the tender text
- Scope inferred as maintenance/repair services, including diagnostics, parts replacement, firmware updates, and preventative maintenance where applicable
- BOQ shows 7 items, but exact quantities and unit measures are not disclosed; bidders should prepare for multi-unit service across models
- Unique terms emphasize flexibility in volumes and delivery scheduling under the option clause
Terms, Conditions & Eligibility
- Quantity adjustment right: ±25% of bid quantity during contract and currency period; extended delivery time calculated as (increase/ original) × original delivery period, minimum 30 days
- Delivery period linked to last date of original delivery order and revised period when options are exercised
- EMD amount not specified in the tender text; bidders should verify with the procuring authority
- Applicable constraints and penalties are not detailed; bidders should seek clarification on warranty, response times, and service level commitments
- Documentation requirements and OEM authorizations are not enumerated; typical submissions include GST, PAN, experience proofs, financials, and technical bids
- The tender text requires bidder compliance with the option clause and delivery scheduling rules as stated
Key Specifications
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- Product/Service: Printer repair and maintenance for: RICHO IM2500, Kyocera printers, Epson 14150/3250/3140, Brother T820DW (Inkjet), Brother L2321D (LaserJet)
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- Quantity/Volume: 7 BOQ items listed; exact quantities not disclosed in tender
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- Estimated Value/EMD: Not specified in the document
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- Category: Repair/maintenance services for office printers
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- Standards/Compliance: No specific standards or certifications listed in the tender text
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- Delivery: Delivery timeline determined by original delivery order and option-extended period with minimum 30 days
Terms & Conditions
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Option Clause: up to 25% quantity variation at contract award and during currency
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Delivery: extended period calculated; minimum 30 days, tied to original delivery schedule
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EMD/Documentation: exact EMD not specified; submit standard GST, PAN, and bid documents
Important Clauses
Payment Terms
Not specified in tender text; bidders should seek clarification on advance, milestone, or post-delivery payment terms
Delivery Schedule
Delivery period starts from last date of original delivery order; extended time computed as (increased quantity / original quantity) × original delivery period, minimum 30 days
Penalties/Liquidated Damages
Not specified; bidders should obtain clarity on LD/penalties for delays or non-performance
Bidder Eligibility
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Experience in printer repair/maintenance with government or large institutional clients
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Ability to service multiple brands: RICHO, Kyocera, Epson, Brother
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Compliance with standard bid submission documents (GST, PAN, financials, OEM authorizations)
Tender Data
Bid Details
Quantity
8
Category
REPAIR OF PHOTOCOPIER RICHO IM2500
Bid Type
Two Packet Bid
Bid Validity
30 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Inspection Required
No
Tech Clarification Time
2 Days
Preference & Exemptions
EMD Required
No
MII Purchase Preference
No
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Requirements
Arbitration Clause
No
Mediation Clause
No
Additional Tender Data
Commercial Details
Tender Category
Goods
Bid To RA
No
Bid To RA Enabled
No
Item Category
REPAIR OF PHOTOCOPIER RICHO IM2500 , REPAIR OF KYOCERA PRINTER , REPAIR OF EPSON 14150 PRINTER , REPAIR OF EPSON 3250 PRINTER , REPAIR OF EPSON 3140 PRINTER , REPAIR OF BROTHER INKJET PRINTER T820DW , REPAIR OF BROTHER LASERJET PRINTER L2321D
Pre-Bid & Qualification
Pre-Bid Date
13-10-2026 09:00:00
Pre-Bid Venue
234 Fd Wksp coy, Tibri Military Station. With Technician for checking of required repair.
Delivery Details
Max Delivery Days
15
Delivery Locations
1
Delivery Cities
Gurdaspur
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | Gurdaspur | Gurdaspur | - | - | 1 | 15 | - |
Authority Records
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Documents 4
GeM-Bidding-10017626.pdf
Main Document
BOQ Document
BOQ
BOQ Document
BOQ
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
Bill of Quantities (BOQ)
7 Items Sign in to view GEM price trends Sign in for GEM prices
REPAIR OF PHOTOCOPIER RICHO IM2500
REPAIR OF PHOTOCOPIER RICHO IM2500
REPAIR OF KYOCERA PRINTER
REPAIR OF KYOCERA PRINTER
REPAIR OF EPSON 14150 PRINTER
REPAIR OF EPSON 14150 PRINTER
REPAIR OF EPSON 3250 PRINTER
REPAIR OF EPSON 3250 PRINTER
REPAIR OF EPSON 3140 PRINTER
REPAIR OF EPSON 3140 PRINTER
REPAIR OF BROTHER INKJET PRINTER T820DW
REPAIR OF BROTHER INKJET PRINTER T820DW
REPAIR OF BROTHER LASERJET PRINTER L2321D
REPAIR OF BROTHER LASERJET PRINTER L2321D
| Item # | Title | Description | Quantity | Unit | Consignee | Delivery (Days) | Price Trends |
|---|---|---|---|---|---|---|---|
| 1 | REPAIR OF PHOTOCOPIER RICHO IM2500 | REPAIR OF PHOTOCOPIER RICHO IM2500 | 1 | nos | buyer@234 | 15 | |
| 2 | REPAIR OF KYOCERA PRINTER | REPAIR OF KYOCERA PRINTER | 1 | nos | buyer@234 | 15 | |
| 3 | REPAIR OF EPSON 14150 PRINTER | REPAIR OF EPSON 14150 PRINTER | 1 | nos | buyer@234 | 15 | |
| 4 | REPAIR OF EPSON 3250 PRINTER | REPAIR OF EPSON 3250 PRINTER | 1 | nos | buyer@234 | 15 | |
| 5 | REPAIR OF EPSON 3140 PRINTER | REPAIR OF EPSON 3140 PRINTER | 1 | nos | buyer@234 | 15 | |
| 6 | REPAIR OF BROTHER INKJET PRINTER T820DW | REPAIR OF BROTHER INKJET PRINTER T820DW | 1 | nos | buyer@234 | 15 | |
| 7 | REPAIR OF BROTHER LASERJET PRINTER L2321D | REPAIR OF BROTHER LASERJET PRINTER L2321D | 2 | nos | buyer@234 | 15 |
Categories
5
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for printer repair/maintenance
Financial statements or bank statements demonstrating financial stability
EMD documents (if applicable per issuing authority)
Technical bid outlining repair capabilities for RICHO IM2500, Kyocera, Epson, Brother printers
OEM authorization/authorized service provider letters (where applicable)
Frequently Asked Questions
Key insights about PUNJAB tender market
How to bid for Indian Army printer repair tender in Gurudaspur Punjab 2026?
Bidders must submit GST, PAN, experience certificates, financial statements, and OEM authorizations along with a technical bid detailing repair capabilities for RICHO IM2500, Kyocera, Epson, and Brother printers. Ensure compliance with the option clause allowing up to 25% quantity variation and clarify delivery timelines per last-order date.
What documents are required for printer repair tender in Gurudaspur?
Required submissions include GST certificate, PAN card, experience certificates in printer repair, financial statements, EMD documents if applicable, technical bid for the listed models, and OEM authorizations. Ensure all documents reflect current validity and organization details.
What are the technical scope and printer models covered in this bid?
The scope covers repair/maintenance for RICHO IM2500, Kyocera printers, Epson 14150/3250/3140, Brother T820DW, and Brother L2321D. Exact repair tasks are not enumerated; bidders should propose diagnostics, parts replacement, firmware updates, and preventative maintenance where applicable.
What is the delivery period and how is it calculated for quantity changes?
Delivery begins from the last date of the original delivery order. If quantity increases, the extended period equals (increased quantity divided by original quantity) times the original period, with a minimum of 30 days. The buyer may extend to the full original period during option exercise.
Are there any specific standards or certifications required for this repair tender?
No explicit IS/ISO standards are listed in the tender text. Bidders should seek confirmation on any required certifications or OEM service credentials as part of the pre-bid clarifications and include OEM authorizations where relevant.
What is the role of EMD in this printer repair procurement?
The tender text does not specify an EMD amount. Bidders should verify the current EMD requirement with the procuring authority and prepare the bank guarantee or payment method accordingly, ensuring validity through the bid submission window.
What are the key terms bidders must understand about the option clause?
The purchaser may adjust quantity by up to 25% during contract and currency, at contracted rates. Additional time is proportionate to the quantity change, with a guaranteed minimum 30 days, and the option can extend the delivery period within the constraints of the original contract.
How should bidders prepare for OEM authorizations in this tender?
Obtain OEM authorization letters for each printer model from the respective manufacturers or authorized service partners. Include these documents in the technical bid to demonstrate capability for genuine parts and warranty-compliant repairs across RICHO, Kyocera, Epson, and Brother models.