Registration Department Jharkhand Neonatal Resuscitation Trolley Tender Chatra 2026 - ISO 9001 Compliance & 25% Quantity Option

Tender Overview

The Registration Department, Revenue Registration and Land Reforms Department, Jharkhand, invites bids for a Neonatal Resuscitation Trolley to be delivered to Chatra, Jharkhand 825103. The tender specifies an EMD of ₹35,000 and grants the buyer the option to increase or decrease quantity by up to 25% of the bid quantity, with corresponding rate adjustments during the contract. Bidders must satisfy financial and operational criteria, including evidence of turnover and ongoing solvency, to ensure organizational stability for the procurement process. A key differentiator is the option clause governing delivery timelines and quantity adjustments, which bidders must plan for in their delivery schedules and risk management. The procurement’s scope emphasizes compliant medical equipment delivery with robust after-sales support requirements. Unique aspects include service-centre presence within the state and dedicated service-support channels for timely maintenance and escalation. The tender’s focus on service capability signals the importance of local presence and responsive guarantees for neonatal medical equipment. This tender is positioned as a targeted procurement by a state government department in Jharkhand, seeking reliable suppliers for critical neonatal care equipment.

Technical Specifications & Requirements

• Product: Neonatal Resuscitation Trolley (Q3 category) with standard clinical usability features.
• Delivery location: Chatra, Jharkhand 825103.
• EMD: ₹35,000.
• Quantity flexibility: Up to 25% increase/decrease of bid quantity during contract execution; additional time calculated as (Increase/Original) × Original delivery period, minimum 30 days.
• Standards/Certification references: Documentary evidence of ISO 9001 certification is required; supplier must provide relevant certificates and ensure compliance. OEM/service-support requirements include functional service centres in the state of each consignee location for carry-in warranties; on-site warranties have different terms.
• Service & support: Dedicated toll-free number and escalation matrix must be provided by Bidder/OEM.
• Documentation compliance: Failure to upload required certificates/documents can lead to bid rejection; ensure all listed items are provided.
• BOQ: No items listed in the current BOQ; scope remains for neonatal equipment provisioning and adjacent services as per bid terms.

Terms, Conditions & Eligibility

• Delivery terms: Delivery period aligned with order dates; option clause permits extended delivery times as outlined above.
• Financial standing: Bidder must avoid liquidation or bankruptcy; provide an undertaking with the bid.
• Turnover criteria: Minimum average annual turnover over the last 3 financial years; use certified audited statements or CA/CMA certification to prove figures.
• Service capability: Functional service centre in the state of each consignee location; if not present, establish within 30 days of award; payment contingent on documentary evidence.
• Certificates & compliance: ISO 9001 and other certificates necessary; missing certificates may lead to rejection; ensure OEM authorizations and technical compliance documents are included.
• Support & escalation: Toll-free service support and an escalation matrix must be provided by the bidder/OEM.
• Payment terms: As per the bid document; ensure alignment with the contract terms and delivery milestones.