Punjab and Sind Bank CTS Device with System and Finger Reader Tender Krishna Andhra Pradesh 2026 ISO 9001

Tender Overview

Organization: Punjab and Sind Bank; Product/Service: CTS device with system and finger reader; Location: KRISHNA, ANDHRA PRADESH - 520001; Estimated Value: not disclosed; EMD: ₹180,000. Scope includes OEM compliance, service center coverage across AP, and adherence to buyer option clause permitting up to 25% quantity variation. Key differentiators include mandatory OEM MAF submission, IS0 9001 certification, and mandatory after-sales service infrastructure. This tender requires bidders to ensure OEM escalation matrix and toll-free support, with delivery terms linked to original/extended delivery periods. Unique clause: option to adjust quantity and extended delivery timelines with formula-based calculations. The procurement targets CTS devices with fingerprint access to enhance banking operations under state-level supplier eligibility. Included constraints emphasize AP-wide service presence and rapid escalation channels. This opportunity is location-specific for AP-based vendors and demands demonstrated after-sales capacity.

Technical Specifications & Requirements

• Product category: CTS device with system and finger reader (no further specs provided in data).
• Compliance indicators: ISO 9001 certification required for bidder or OEM; service centers must be functional in Andhra Pradesh.
• OEM/Imported product: If imported, OEM must have registered Indian office for after-sales support; certificate to be submitted.
• Service & Support: State-wide service center within 30 days if not present at bidding; dedicated toll-free number and escalation matrix required.
• Turnover: Minimum average annual turnover to be specified per bid document; three-year turnover considered.
• Procurement controls: Delivery period can extend for increased quantity as per option clause; the calculation: (Increased quantity ÷ Original quantity) × Original delivery period, min 30 days.

Terms, Conditions & Eligibility

• EMD: ₹180,000.
• Experience/Turnover: Minimum three-year track record in relevant security equipment or CTS devices; required turnover as per bid document.
• Delivery: Delivery schedule governed by original and extended periods; option-based extensions apply.
• Documents: OEM MAF, ISO 9001 certificate, service center proof in AP, escalation matrix, toll-free service number.
• Warranty/Support: On-site or carry-in warranty with required service center presence; documentary evidence needed for center establishment.
• Other: OEM authorized seller/office in India for after-sales support; failure to submit documents leads to technical rejection.