Tender Notice for Annual Maintenance Service - Desktops, Laptops and Peripherals - Desktop PC; Acer in TINSUKIA, ASSAM

The eligibility requirements include being a registered entity, meeting the experience criterion of at least 3 years in providing maintenance services for computers and peripherals, and a minimum average annual turnover of INR 2 Lakhs. Additionally, bidders must provide OEM authorization from Acer to validate their capability to service Acer devices.

The technical specifications stipulate that bidders must have demonstrable experience in maintenance services for Acer Desktops and Laptops, along with detailed proposals outlining their methodologies, response capabilities, and any added value services. Compliance with quality standards in service delivery is a necessity.

Bidders must submit their proposals through the specified digital platform, ensuring both technical and financial documents are provided in the accepted formats as detailed in the tender guidelines. Each submission must include all required documentation to facilitate evaluation.

Bidders must provide a financial proposal reflecting the service costs for the Annual Maintenance Service. Proposals will be evaluated based on total costs, and submissions should conform to the financial requirements specified within the tender documentation to ensure consideration during the evaluation process.

The tender includes provisions that may benefit Micro, Small, and Medium Enterprises (MSEs) and startups. Eligible bidders should present necessary documentation to claim these advantages during the tender submission process, ensuring compliance with related policies and guidelines.