Gujarat Health & Family Welfare CCTV Surveillance AMC Tender 2025 - Lump-Sum Facility Management with Consumables Included

To bid, submit mandatory documents (GST, PAN, financials, experience certificates, OEM authorizations) and certificates listed in ATC. Ensure a Gujarat-based service office is established, provide an escalation matrix, and align with 25% quantity/duration flex at issuance. Follow the ATC for payment terms and EMD specifics.

Required documents include GST certificate, PAN card, experience certificates for CCTV maintenance, financial statements, EMD documents, technical compliance certificates, OEM authorizations, and evidence of a Gujarat office. Upload all per Bid Document, ATC, and corrigenda.

The contract allows up to 25% increase or decrease in quantity or duration at the time of issue, with bidders obligated to accept revised quantities or duration as issued. This flexibility helps accommodate project scope changes without re-tendering.

Bidders must provide a documented escalation matrix with telephone numbers for service support. This ensures prompt response, issue resolution, and adherence to AMC service levels across Gujarat locations.

Yes, consumables are included in the contract cost for the CCTV Surveillance System AMC, ensuring ongoing maintenance without separate replenishment orders. The scope covers both services and consumables as an integrated package.

Bidders must upload all required certificates per ATC and corrigenda; this includes GST, PAN, experience proofs, and any OEM authorizations. Specific standards are listed in the ATC, with compliance ongoing throughout the AMC.

The exact submission deadline is specified in the ATC and corrigenda. Bidders should verify the ATC for the last date and ensure all required documents, EMD, and certificates are uploaded before the deadline.

Lack of a Gujarat-based service office with documentary evidence may lead to rejection, as the tender requires local presence for timely AMC service and support in the consigned state.