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GEM

Invitation to Bid - Software Support Services 2.0 - Oracle; Database Management Software; Proactive Services, Maintenan in WEST DELHI, DELHI

Bid Publish Date

28-Apr-2025, 7:35 pm

Bid End Date

16-Jul-2025, 9:00 am

EMD

₹1,80,000

Value

₹1,98,00,000

Progress

Issue28-Apr-2025, 7:35 pm
Technical15-07-2025 19:03:31
Financial
Award30-Sep-2025, 12:59 am
Explore all 5 tabs to view complete tender details

Quantity

365

Bid Type

Two Packet Bid

Categories 5

Employees Provident Fund Organisation (epfo) has released a public tender for Software Support Services 2. 0 - Oracle; Database Management Software; Proactive Services, Maintenance Services; Ongoing Support, Regular Upgrades; OEM approved service provider in WEST DELHI, DELHI. Quantity: 365. Submission Deadline: 16-07-2025 09: 00: 00. Download documents and apply online.

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Software Support Services 2.0 - Oracle; Database Management Software; Proactive Services, Maintenance Services; Ongoing Support, Regular Upgrades; OEM approved service provider

Authority Records

MINISTRY OF LABOUR AND EMPLOYMENTEMPLOYEES PROVIDENT FUND ORGANISATION
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Documents 5

GeM-Bidding-7768468.pdf

Main Document

Other Documents

OTHER

Scope Of Work Document

SCOPE_OF_WORK

Payment Terms & Condition

PAYMENT

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

Experience Criteria

2

Bidder Turnover

3

Certificate (Requested in ATC)

4

OEM Authorization Certificate

5

OEM Annual Turnover

6

Additional Doc 1 (Requested in ATC)

7

Additional Doc 2 (Requested in ATC) *In case any bidder is seeking exemption from Experience / Turnover Criteria

8

the supporting documents to prove his eligibility for exemption must be uploaded for evaluation by the buyer

Corrigendum Updates

1 Update
#1

Update

11-Jul-2025

Technical Results

S.No Seller Date Status
1
BEYONDATA SOLUTIONS PRIVATE LIMITED   Under PMA
15-07-2025 19:03:31
2
CARE ZEST SERVICES PRIVATE LIMITED   Under PMA
30-04-2025 16:38:59
3
HEXACOM TECHNOLOGIES PRIVATE LIMITED   Under PMA
15-07-2025 18:19:49

Financial Results

Rank Seller Price Item
L1
HEXACOM TECHNOLOGIES PRIVATE LIMITED( MSE Social Category:General )    Under PMA
Item Categories : Software Support Services 2.0 - Oracle; Database Management Software; Proactive Services, Maintenan
L2
BEYONDATA SOLUTIONS PRIVATE LIMITED   Under PMA
Item Categories : Software Support Services 2.0 - Oracle; Database Management Software; Proactive Services, Maintenan

Contract / Result Documents 1

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Frequently Asked Questions

Key insights about DELHI tender market

What are the eligibility requirements for participation in software tender services?

The eligibility requirements include being a registered entity and demonstrating experience in providing similar software support services. Bidders must possess certifications indicating they are OEM approved service providers specifically for Oracle Database Management Software. This ensures that they are capable of meeting the technical requirements outlined in the tender.

What certificates are necessary for the submission of software support tenders?

Bidders must include relevant certificates that demonstrate their status as an OEM approved service provider for Oracle products. Further documentation may encompass company registration, financial stability proofs, and any technical certifications relevant to database management systems, ensuring compliance with quality standards expected in the tender submission.

What is the process for registration and submission of documents for the tender?

The registration process involves creating an online profile on the government’s electronic market (GEM) platform. All interested bidders should submit their proposals electronically in the specified format outlined in the tender documentation. It is critical to include all necessary documentation to validate compliance and facilitate the evaluation process thoroughly.

What are the payment terms and performance security requirements for the tender?

Bidders should note that the payment terms will be discussed upon contract award. Typically, these include milestones based payments or post-delivery payments. Additionally, a performance security is usually required to ensure that bidders can meet their contractual obligations. Specific percentages or amounts will be clarified post-award.

Are there any provisions for MSEs and compliance with local procurement rules?

Yes, there are specific benefits for Micro, Small, and Medium Enterprises (MSEs), encouraging their participation in government tenders. Startups may also have provisions set for them. Additionally, compliance with 'Make in India' policies and local content procurement rules will be considered during the evaluation, incentivizing local suppliers and enhancing the overall domestic industry landscape.

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