Progress
Nuclear Power Corporation Of India Limited invites bids for Customized AMC/CMC for Pre-owned Products specifically an Annual Maintenance Contract for 2 Nos of Semi Automatic TLD badge readers at KAPS Unit with 2 years coverage, including 8 preventive maintenance visits and 2 breakdown maintenance visits. The project carries an EMD of ₹16,520 and enforces flexible scope under an option clause of up to 25% quantity/duration variation. Special terms require unloading at consignee location to be on buyer’s risk, proper packing, advance consignment details, and CISF clearance for entry. Bidders must provide a dedicated service support line and an escalation matrix for prompt issue resolution. This contract aligns with NPCIL’s maintenance for security equipment and may include OEM collaboration or authorized service facilities. The absence of BOQ items suggests a fixed-service maintenance scope rather than hardware supply. The tender emphasizes GST breakup disclosure and excludes unloading charges from quoted prices.
Product/service names: Semi Automatic TLD badge readers
Quantity: 2 readers under AMC for 2 years
Maintenance scope: 8 preventive visits + 2 breakdown visits
EMD: ₹16,520
Delivery/installation notes: unloading with buyer risk; CISF clearance for entry
Support: dedicated toll-free number; escalation matrix
Variation clause: up to 25% change in quantity/duration
GST breakup: must be uploaded with bid; price excludes unloading charges
EMD amount and GST breakup disclosure required
Delivery/installation subject to consignee unloading terms
Variation up to 25% in contract scope with consent
Unloading charges excluded; EMD ₹16,520; GST breakup to be provided
AMC scope over 2 years with scheduled preventive and breakdown visits; exact dates not specified
Not explicitly stated; escalation process and liability terms provided
Experience in AMC/CMC for security devices or similar readers
Ability to provide OEM authorizations and service support
Financial stability sufficient to execute a 2-year service contract
Quantity
10
Bid Type
Two Packet Bid
Bid Validity
120 (Days)
Bid Type
Service
Evaluation
Total value wise evaluation
Tech Clarification Time
7 Days
EMD Required
Yes
MII Compliance
Yes
MSE Purchase Preference
Yes
MSE Preference Band
L1+15%
MSE Exemption/Relaxation
No
Startup Exemption/Relaxation
No
Bid Splitting Applied
No
Arbitration Clause
No
Mediation Clause
No
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Customized AMC/CMC for Pre-owned Products - Annual Maintenance contract AMC for 2 Nos of Semi Automatic TLD badge readers for Two year 8 Nos preventive maintenance visit 2 Nos breakdown maintenance visit at TLD Unit KAPS 1 and 2 Terms and conditions ..
Advisory Bank
State Bank of India
Payment Timelines
Payments shall be made to the Seller within 10 days of issue of service delivery acceptance certificate (SDAC) and on-line submission of bills (This is in supersession of 10 days time as provided in clause 12 of GeM GTC)
Delivery Locations
1
Delivery Cities
Tapi
Delivery Pincodes
394651
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| Anil Kumar Rai | 394651,KAPS PLANT SITE, PO ANUMALA, DISTRICT TAPI, GUJARAT | Tapi | Gujarat | 394651 | 10 | - | Number of months within the contract period for which service is required : 24 |
End-to-end support — bid preparation, GeM registration, document filing & compliance by industry experts.
Free consultation · 24h response
Main Document
OTHER
OTHER
OTHER
OTHER
OTHER
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM_GENERAL_TERMS_AND_CONDITIONS
Discover companies most likely to bid on this tender
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for similar AMC/CMC of security devices
Financial statements or turnover proof
EMD payment receipt or deposit details
Technical bid documents and service capability statements
OEM authorization or authorized service provider certificates
Any escalation matrix and toll-free support details
Key insights about GUJARAT tender market
Bidders must submit GST registration, PAN, experience certificates, financial statements, and EMD of ₹16,520. Include OEM authorizations and technical compliance documents. Ensure dedicated service hotline and escalation matrix are provided. The contract allows up to 25% variation in quantity or duration, and unloading charges are excluded from quoted prices.
Eligible bidders should have prior AMC/CMC experience for similar security devices, possess OEM authorizations, demonstrate financial stability, and provide a robust service/support structure (toll-free number and escalation matrix). Compliance with unloading and CISF clearance processes is required for site access.
Required documents include GST certificate, PAN card, experience certificates for similar AMC work, financial statements, EMD receipt, technical bid, OEM authorization, and escalation matrix details. Ensure GST breakup is clearly disclosed and unloading charges are not included in prices.
The tender specifies maintenance for 2 semi-automatic TLD badge readers over 2 years, with 8 preventive maintenance visits and 2 breakdown visits. Exact hardware specifications are not provided; bidders should confirm OEM compatibility and spares availability during AMC period.
An option clause allows a contract quantity or duration increase of up to 25% at the time of contract issuance, and same limit applies post-issuance with consent. Any scope extension requires formal seller agreement and buyer approval.
EMD is ₹16,520. Submit the payment proof with the bid. Confirm acceptance method (online/DD as per ATC) and ensure the EMD is valid through the bid submission date. GST breakup must accompany the bid.
Bidders must provide a dedicated toll-free service line and an escalation matrix with contact numbers. Service support should be available for routine maintenance and urgent breakdowns at the KAPS unit, with CISF clearance for site access.
unloading is at buyer risk; seller must pack per industry standards and provide advance shipment details. Unloading at consignee location is not priced by the seller; CISF clearance may be required for entry.