Dg Of Defence Estate Photocopier Maintenance Tender West Delhi 2026 ISO/Sharp OEM Authorized Service
Bid Publish Date
16-Jul-2026, 8:02 pm
Bid End Date
07-Aug-2026, 3:00 pm
EMD
₹60,000
Value
₹30,00,000
Location
Progress
Quantity
22
Bid Type
Two Packet Bid
Categories
3
Tender Overview
The Government of India, through the Department of Defence and Dg Of Defence Estate, invites bids for Annual Maintenance Service of Sharp photocopier machines in West Delhi, Delhi 110008. Estimated value: ₹3,000,000 with an EMD of ₹60,000. The scope targets an OEM Authorized Service Provider for Sharp copiers, emphasizing genuine parts, uptime, and service SLAs. The contract accommodates a 25% quantity or duration variation at the time of award and may extend with consent for lumpsum service contracts. This tender emphasizes compliant documentation and strong service performance for centralized defence estate operations.
Technical Specifications & Requirements
- Product/Service: Annual Maintenance Service for Sharp photocopier machines (OEM authorized)
- Location: West Delhi, Delhi - 110008
- Estimated value: ₹3,000,000; EMD: ₹60,000
- Key requirements: OEM-authorized service provider, genuine spare parts, timely fault resolution, and adherence to service SLAs
- Documentation emphasis: upload required certificates and forms; provide proof of online EMD payment if applicable
- Variation clause: 25% adjustment in quantity or duration; post-award scope adjustments permitted with provider consent
- Payment/security: EMD mode via RTGS/online; performance security via PBG or Fixed Deposit Receipt (FDR) acceptable; FDR to be delivered within 15 days of award
- Compliance: no BOQ items; tender specifies general AMC for Sharp devices; ensure brand alignment and certified service capabilities
Terms, Conditions & Eligibility
- EMD: ₹60,000; payment via online transfer with transaction proof
- Payment terms: as per tender, with PBG or FDR acceptable; delivery of original FDR within 15 days of award
- Certificates: bidders must upload all required certificates/documents; non-submission risks rejection
- Experience/eligibility: OEM authorization for Sharp photocopier maintenance; compliance with terms and conditions
- Variation: buyer may increase scope by up to 25%; post-award adaptation allowed with consent
- Documentation: GST, PAN, experience certificates, financial statements may be required; submit complete bid package
Key Specifications
-
Product/Service: Annual Maintenance Service for Sharp photocopier machines
-
Location: West Delhi, Delhi – 110008
-
Estimated value: ₹3,000,000; EMD: ₹60,000
-
Vendor must be OEM Authorized Sharp service provider with access to genuine parts
-
Warranty/AMC scope: not explicitly stated; ensure service SLAs and uptime targets
-
Payment security: EMD via online transfer; FDR acceptable as performance security; FDR delivery within 15 days
Terms & Conditions
-
EMD amount and payment method with online transfer proof
-
25% contract quantity/duration variation right
-
FDR or PBG acceptable as performance security
-
OEM Authorized Service Provider requirement for Sharp photocopiers
-
Delivery of original FDR within 15 days post-award
Important Clauses
Payment Terms
EMD ₹60,000; online RTGS/NEFT payment; Bidder to upload proof; performance security via PBG or FDR; FDR to be released upon withdrawal authorization and delivered within 15 days of award
Delivery Schedule
Due to AMC nature, service SLA targets exist; no explicit dates provided; contract allows up to 25% variation in scope post-award
Penalties/Liquidated Damages
Not explicitly detailed in data; tender includes standard SLA-based penalties as part of AMC with OEM service
Bidder Eligibility
-
OEM authorization from Sharp for photocopier maintenance
-
Experience in AMC for photocopier devices or similar office equipment
-
Financial stability evidenced by financial statements and GST registration
Additional Tender Data
Commercial Details
Tender Category
Service
Bid To RA
No
Bid To RA Enabled
No
Item Category
Annual Maintenance Service - Photocopier Machine - As per Bid Document; Sharp; OEM Authorised Service Provider
Advisory Bank
HDFC Bank
ePBG Percentage
3%
ePBG Duration (Months)
12
Delivery Details
Delivery Locations
1
Delivery Cities
SOUTH WEST DELHI
Delivery Locations
| Consignee | Address | City | State | Pincode | Quantity | Delivery Days | Additional Requirement |
|---|---|---|---|---|---|---|---|
| - | SOUTH WEST DELHI | SOUTH WEST DELHI | - | - | 22 | - | - |
Authority Records
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Documents 5
GeM-Bidding-9618540.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
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Required Documents
GST registration certificate
Permanent Account Number (PAN) card
Experience certificates for photocopier or similar AMC work
Financial statements demonstrating turnover (as required by the tender)
EMD payment receipt or proof of online transfer (₹60,000)
Technical bid documents and OEM authorization from Sharp (OEM Authorized Service Provider)
Proof of online EMD transfer and transaction details
Any certificates listed in Bid Document/ATC (if applicable)
Frequently Asked Questions
Key insights about DELHI tender market
How to bid for West Delhi Sharp photocopier AMC tender in 2026?
Bidders must meet OEM authorization requirements for Sharp, submit all certificates, and provide EMD ₹60,000 via online transfer. Include GST, PAN, experience proofs, and financial statements. The contract allows a 25% variation in quantity or duration; ensure compliance with sale and service standards.
What documents are required for Defence Estate AMC tender in Delhi?
Required documents include GST certificate, PAN card, experience certificates for photocopier AMC, financial statements, EMD payment proof, OEM authorization from Sharp, and proof of online transfer. Upload all bid documents as per Terms and Conditions to avoid rejection.
What are the key eligibility criteria for Sharp photocopier AMC in West Delhi?
Eligibility requires OEM authorization from Sharp, prior AMC experience on photocopier devices, and financial stability demonstrated via statements. Additionally, bidders must provide EMD ₹60,000 and submit required certificates per ATC and Corrigendum.
What is the EMD amount and payment method for this tender?
EMD is ₹60,000. Payment can be online via RTGS/NEFT to the Delhi Cantonment Board account number 352701110050001, IFSC UBIN0535273, with bidder name and bid number referenced in transfer details.
What is the contract variation allowance for this AMC tender?
The buyer can increase or decrease contract quantity or duration by up to 25% at contract issue and after award, ensuring the bidder accepts revised scope. For lumpsum services, scope/value can also be adjusted up to 25% with consent.
What are the mandatory compliance standards for the Sharp AMC tender?
Bidders must be OEM authorized Sharp service providers; ensure access to genuine Sharp parts and adherence to service SLAs. Although no IS/ISO standard is explicitly listed, maintain equipment compatibility and service quality consistent with Sharp OEM guidelines.
When is the payment due after delivering AMC services for this tender?
Payment terms follow the tender’s schedule; typical defence AMC contracts release payment upon satisfactory service and milestone completion per SLA. Ensure timely invoicing and submission of required documents; specifics to be detailed in the final contract.
What happens if a bidder fails to upload required certificates?
Failure to upload mandatory certificates may lead to bid rejection as per Bid Document/ATC. Ensure submission of all certificates, online EMD proof, OEM authorizations, GST, PAN, and experience evidence to be eligible for evaluation.
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Documents 5
GeM-Bidding-9618540.pdf
Main Document
Other Documents
OTHER
Other Documents
OTHER
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS
GEM General Terms and Conditions Document
GEM_GENERAL_TERMS_AND_CONDITIONS