Central Board Of Excise And Customs Manpower Outsourcing South Delhi 13070000 2026 (MSME Preference)

Tender Overview

Central Board Of Excise And Customs (cbec) seeks Manpower Outsourcing Services in South Delhi, Delhi with an estimated value of ₹13,070,000. The scope covers unskilled and skilled admin staffing at minimum wage levels, with potential scope adjustments up to 50% during contract issuance or execution. The bidder must maintain a local service presence in the consignee state and adhere to statutory salary payments with PF/ESIC documentation. The procurement accommodates MSME benefits for eligible manufacturers or service providers, subject to online validation. Distinguishing aspects include a requirement for dedicated service support channels and a flexible quantity/duration framework linked to contract adjustments.

Technical Specifications & Requirements

• Service category: Manpower Outsourcing Services (Unskilled; High School), and (Skilled; Graduate) for Admin tasks.
• Estimated contract value: ₹13,070,000.
• Delivery/placement location: Buyer site in South Delhi, Delhi, with local service provider presence required.
• Contract flexibility: Option to increase/decrease contract quantity or duration up to 50%; post-issue adjustments allowed up to 50% under lump-sum terms.
• MSME preference: Purchase preference for eligible Micro and Small Enterprises, with documentary evidence via Udyog Aadhaar/URC; service providers must be the manufacturer for goods bids and service providers for service bids.
• Payment terms: Salaries paid by the service provider to contracted staff first, with subsequent invoicing to the buyer including PF/ESIC documentation and bank statements.
• Security & compliance: EMD/PBG as per GeM GTC; option to substitute Performance Security with Fixed Deposit Receipt (FDR) in favor of DGGI, HQ, New Delhi; FDR endorsement required for release.
• Office requirement: Service provider must maintain an office in the state of the consignee to ensure accessibility.
• Documentation: Upload certificates and documents requested in the bid document, ATC, and corrigenda; failure leads to rejection.
• BoQ status: No BoQ items published; no quantity details available.

Terms, Conditions & Eligibility

• Price/quantity flexibility: Eligible to adjust up to 50% during contract issuance and execution.
• Local presence: Mandatory office in the consignee state; documentary evidence required.
• Financial health: Bidder must not be under liquidation or similar proceedings; an undertaking must be uploaded.
• Certificates: All submitted certificates must be provided; missing certificates lead to rejection.
• MSME reservation: Eligible bidders may claim procurement preference if qualified as MSME; online credentials validation required.
• Service & support: Bidders must provide dedicated toll-free support and an escalation matrix.
• Payroll compliance: Service provider must pay salaries first and then claim from buyer with PF/ESIC documentation.