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Development Department Delhi Hiring of Electric Vehicles TATA Tigor EV Short Term 2400 KMs 300 Hours 2026

Bid Publish Date

16-Jan-2026, 4:49 pm

Bid End Date

27-Jan-2026, 5:00 pm

Location

NEW DELHI , DELHI
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Progress

Issue16-Jan-2026, 4:49 pm
AwardPending
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Quantity

1

Bid Type

Two Packet Bid

Key Highlights

  • • Dedicated toll-free service support number required for bidders and OEMs
  • • Escalation matrix with telephone numbers must be provided
  • • Office of service provider must be located in the consignee state (Delhi)
  • • 25% quantity/duration flexibility prior to issuance and upon issuance
  • • Insurance, workmen compensation, public liability, and safety measures mandatory
  • • ATC clauses mandate submission of all certificates/documents for technical qualification
  • • TATA Tigor EV explicitly specified for 2400 KMs and 300 Hours
  • • Residence criterion: bidder's location within 15 km of consignee office
  • • Notable absence of explicit EMD value in data; monitor ATC for final terms

Tender Overview

Development Department Delhi invites bids for the short-term hiring of electric vehicles for Delhi government users, specifically TATA Tigor EV. Scope covers 2400 KMs and 300 Hours of usage. Location: New Delhi, Delhi 110001. The contract includes service support requirements, 24x7 toll-free assistance, and an escalation matrix. Bidders must ensure compliance with ATC terms and provide the necessary documentation for technical qualification. The arrangement allows addition or reduction of contract quantity or duration up to 25% before issuance, with the same cap post-issue. A dedicated local service presence is required in the consignee state. Unique aspects include mandatory service support infrastructure and evidence-based documentation.

Technical Specifications & Requirements

  • Vehicle model: TATA Tigor EV available for short-term hire for government users
  • Operating scope: 2400 KMs and 300 Hours of usage
  • Location: New Delhi, Delhi 110001; service office within 15 km of consignee office
  • Service & support: Dedicated toll-free number; Escalation matrix for service issues
  • Documentation: Submission of all certificates/ATC documents; residence within 15 km cited in ATC clause
  • Contract flexibility: Quantity/duration adjustability up to 25% at contract issuance
  • Compliance: Insurance, workmen compensation, public liability; safety measures for working conditions

Terms, Conditions & Eligibility

  • EMD / security provisions: Not explicitly stated in available data; bidders must monitor ATC/corrigendum for certificate submission requirements
  • Office/Local presence: Service provider office required in the state of the consignee
  • Documentation: Comprehensive documentation for technical qualification; must attach escalation matrix and toll-free contact details
  • Warranty & support: 24x7 toll-free support and clear escalation processes; adherence to ATC terms
  • Work environment: Compliance with safety protocols for operating in government purview; insurance coverage and workforce safety measures

Key Specifications

  • Vehicle: TATA Tigor EV for short-term hire

  • Usage: 2400 KMs and 300 Hours

  • Location: New Delhi, Delhi 110001

  • Service presence: Delhi-based service office within 15 km of consignee

  • Support: Dedicated toll-free number and escalation matrix

Terms & Conditions

  • 25% quantity/duration adjustment allowed pre-issuance and post-issue

  • Must provide insurance, workmen compensation, and safety compliance

  • Service provider must have a local Delhi office and 24x7 toll-free support

  • Submit all required certificates/documents as per ATC/Corrigendum

  • Residence requirement: bidder within 15 km of consignee office

Important Clauses

Payment Terms

Not explicitly stated in data; bidders should follow ATC/Corrigendum terms for payment schedule and invoicing.

Delivery Schedule

Not specified; contract coverage is 2400 KMs and 300 Hours; ensure delivery and handover within tendered period per ATC.

Penalties/Liquidated Damages

Not specified; verify in ATC/Corrigendum for LD terms and performance penalties.

Bidder Eligibility

  • Delhi-based service office requirement (within 15 km of consignee)

  • Experience with government vehicle hire contracts

  • Provision of 24x7 toll-free service and escalation matrix

Additional Tender Data

Commercial Details

Tender Category

Service

Bid To RA

No

Bid To RA Enabled

No

Item Category

Hiring of Electric Vehicles (Short Term) for Delhi Govt. Users - TATA Tigor EV; 2400 KMs & 300 Hours

Authority Records

DEVELOPMENT DEPARTMENT

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Documents 2

GeM-Bidding-8848818.pdf

Main Document

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Required Documents

1

GST registration certificate

2

Permanent Account Number (PAN) card

3

Experience certificates for similar vehicle hire contracts

4

Financial statements showing business stability

5

EMD or security deposit documentation as per ATC (if required)

6

Technical bid documents demonstrating compliance with vehicle model and tenure

7

OEM authorization or dealership certificate for TATA Tigor EV

8

Service provider office proof in Delhi (within 15 km of consignee)

9

Escalation matrix and 24x7 toll-free service details

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for EV hire tender in Delhi for government users

Bidders must submit GST, PAN, experience certificates, financials, and OEM authorization, plus ATC-compliant documents. The contract requires TATA Tigor EV, 2400 KMs and 300 Hours, with a Delhi service office within 15 km. Ensure 24x7 toll-free support and escalation matrix. Follow the ATC for submission sequence and timelines.

What documents are required for Delhi EV hire tender submission

Required documents include GST certificate, PAN, prior experience certificates for similar hire contracts, financial statements, OEM authorization for TATA Tigor EV, and proof of a Delhi service office within 15 km. Also provide the escalation matrix and 24x7 toll-free service details.

What are the technical specifications for the TATA Tigor EV hire

The tender specifies the vehicle model TATA Tigor EV for short-term hire with a usage target of 2400 KMs and 300 Hours. Location is New Delhi, Delhi 110001 and requires a Delhi-based service presence, toll-free support, and documented compliance with ATC terms.

What is the eligibility for local service presence in Delhi EV tender

Bidder must establish a service office in the consignee state, specifically within 15 km of the Delhi office. Provide documentary evidence of the Delhi location, include contact channels, and ensure local service staff availability to support 24x7 operations.

When is the delivery timeframe and service support required for Delhi EV hire

Delivery/hand-over aligned to the contract terms under ATC with a Delhi-based service office. A 24x7 toll-free support channel and an escalation matrix are mandatory, ensuring prompt response and service continuity during the 2400 KMs / 300 Hours engagement.

What are the warranty and safety requirements for Delhi EV procurement

Contract requires insurance, workmen compensation, public liability, and safety measures for operating in government settings, including EHS compliance. Ensure TATA Tigor EV warranty terms and service commitments are clearly defined in the bid.

What are the payment terms and contract flexibility for Delhi EV tender

Payment terms follow ATC terms; the contract allows up to 25% quantity/duration adjustments before issuance and after issuance. Confirm payment schedule, invoicing milestones, and any advance or milestone payments in the final bid and ATC.

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