Directorate General Of Shipping Cab & Taxi Hiring Tender 2026 Local Sedan & Premium SUV 2000 km 320 hours

Tender Overview

Directorate General Of Shipping invites bids for Monthly Basis Cab & Taxi Hiring Services in local areas, covering two vehicle categories: Sedan (2000 km x 320 hours) and Premium SUV (2500 km x 320 hours). Estimated value: ₹2,000,000. The contract contemplates flexible scope up to 25% and requires an on-ground service presence within the consignee state. A dedicated toll-free service line and a defined escalation matrix are mandated. Notable eligibility features include a state-level MSE reservation for eligible bidders and an emphasis on fleet ownership and manpower commitments to meet service delivery norms.

Technical Specifications & Requirements

• Service category: Monthly Basis Cab & Taxi Hiring (Sedan) and Premium SUV (Local)
• Distance/Hour scope: Sedan 2000 km, 320 hours; Premium SUV 2500 km, 320 hours
• Value indication: ₹2,000,000 estimated contract value
• Branch/office requirement: Service provider must have an office in the state of the consignee
• Support: Dedicated toll-free/telephone for service support; Escalation matrix to be provided
• Resource commitments: At least 10% of required manpower on provider payroll for a minimum of one year; provider must own at least 10% of bid quantity of vehicles in own name or name of proprietor/partner
• MSE reservation: Eligible state MSMEs with valid Udyam registration can claim benefits; online validation required
• Deliverables are governed by GeM terms; quantity and duration adjustments up to 25% may be exercised by the buyer
• Documentation: Compliance with service standards and ownership proof to be uploaded at bid submission

Terms, Conditions & Eligibility

• Escalation & support: Provide dedicated toll-free contact and escalation matrix for service
• Manpower ownership: Minimum 10% of workforce on payroll for at least one year
• Fleet ownership: At least 10% of bid quantity vehicles must be owned by the bidder
• State reservation: MSE reservation for eligible local micro and small enterprises with online validation
• Quantity/duration flex: Buyer may increase scope by up to 25% prior to contract issuance; post-issuance, up to 25% permissible with consent
• Office in consignee state: Documentary evidence required to verify local presence
• Penalties/SLAs: SLA-based performance expectations with service support metrics
• Documentation required: GST, PAN, experience and financials; OEM authorizations where applicable; EMD/SECURITY as applicable by GeM terms