Jawaharlal Nehru Port Trust Customized AMC/CMC for Pre-owned HBA1C Analyzer; EKF Diagnostics; Quarterly AMC 2026

Tender Overview

Jawaharlal Nehru Port Trust invites bids for a Customized AMC/CMC for a pre-owned HBA1C Analyzer from EKF Diagnostics. The contract is specified as a quarterly AMC with potential scope expansion per ATC terms. Key commercial provisions include documentation alignment with GST norms and an OEM/Authorized service provider preference. The procurement focuses on routine preventive maintenance, breakdown support, and service reporting across the AMC period. A notable clause enables quantity or duration adjustments up to 50% at contract issuance and post-issuance, enabling flexible service scope management. Unique aspects include onsite preventive maintenance visits and strict billing workflow integration with the organization’s processes, including RTGS submissions and service reports.

Technical Specifications & Requirements

• Product category: AMCs for medical/equipment service (HBA1C Analyzer, pre-owned) with quarterly maintenance.
• Vendor requirements: OEM/Authorized service provider registration; list of qualified service engineers; experience in medical equipment service.
• Documentation: GST certificate, OEM authorization, service reports, invoice details (invoice number/date, equipment name/model, AMC period), bank details, and RTGS form.
• Service scope: four onsite preventive maintenance visits per year; breakdown maintenance as required; submission of service reports with each bill; hard copy submission at JNPA hospital administration.
• Billing: bills due within 7 days of service completion with supporting documentation.

Terms, Conditions & Eligibility

• EMD/Performance terms: ATC allows up to 50% variation in quantity or duration; lumpsum scope may be increased by up to 50% with consent.
• Document submission: required as per ATC including GST and OEM authentication; supplier must demonstrate past similar services.
• Delivery/Installation: installation and annual maintenance scope defined by AMC; on-site service delivery possible.
• Penalties/penalties: breakdown maintenance commitments; performance adherence to service reports; penalties may apply for non-compliance per ATC.
• Warranty/AMC duration: quarterly AMC commitment with preventive maintenance focus; no explicit warranty period stated beyond AMC terms.