Coal India Limited Office Suite Software (V3) PAC Only Tender 2025 | Microsoft OEM Authorized Licenses PDT & Updates

Tender Overview

Coal India Limited invites bids for Office Suite Software (V3) under PAC Only with an estimated value of ₹204,300. The scope is limited to the supply of Microsoft licenses, requiring the bidder to be an OEM (Microsoft) authorized vendor. Proposals must include PAN and GST registration, and license updates will be provided by Microsoft as available. This procurement emphasizes proprietary Microsoft licensing with vendor-specific support commitments and a dedicated support channel. The award likely targets a standard, single-supply license bundle with comprehensive post-sale updates and warranty-like service terms, ensuring compatibility with existing IT infrastructure.

This opportunity features a strict OEM authorization requirement, a clear supply-only scope, and a commitment to ongoing patch and version updates from Microsoft. The absence of a traditional BOQ implies a focus on licensure terms, renewal cadence, and vendor support SLAs, rather than hardware delivery. The tender’s PAC-only designation further narrows eligible bidders to Microsoft-authorized entities, ensuring license integrity and legitimate activation across Coal India Limited environments.

Technical Specifications & Requirements

• Product/service: Microsoft Office Suite Software (V3) licenses (PAC Only)
• Vendor requirement: OEM (Microsoft) authorized vendor with proof of manufacturer authorization
• Documentation: PAN and GST registration certificates to be submitted with bid
• Software updates: Patch updates and version updates to be provided by Microsoft when available
• Scope: Only supply of goods; no hardware procurement; licensing terms govern deployment
• Support: Dedicated/toll-free service support number and an escalation matrix from the bidder/OEM
• Proprietary nature: This is a proprietary Microsoft licensing procurement with vendor-specific terms

Terms, Conditions & Eligibility

• EMD: Not specified in the available terms
• Eligibility: Bidder must be OEM Microsoft authorized; provide manufacturing authorization document
• Documentation: Include PAN and GST registration certificates with bid
• Delivery/Scope: Scope of supply includes all cost components for the Licenses; no hardware
• Service & Support: Bidder/OEM must provide a dedicated toll-free support number and a formal escalation matrix
• Updates: Microsoft patch and version updates to be supplied when available
• Contract nature: Proprietary Microsoft licenses; ensure compliance with OEM authorization and licensing terms