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GEM

Indian Army High End Desktop Computer Tender West Delhi 110008 - ISO 9001, IS 550 Compliant, On-Site Warranty 2026

Bid Publish Date

01-Jul-2026, 10:43 am

Bid End Date

11-Jul-2026, 11:00 am

Progress

Issue01-Jul-2026, 10:43 am
AwardPending
Explore all 4 tabs to view complete tender details

Quantity

150

Bid Type

Two Packet Bid

Key Highlights

  • ISO 9001 certification requirement for bidder or OEM
  • Material Test Certificate to be sent with supply
  • BIS/type test certificates and OEM authorizations required
  • Functional Service Centre in each consignee state within 30 days of award
  • Dedicated toll-free service number and escalation matrix
  • Imported products require registered Indian office for after-sales service
  • Malicious Code Certificate to be uploaded with bid
  • Data Sheet upload with bid to match technical parameters

Tender Overview

Organization: Indian Army, Department of Military Affairs, procuring a High End Desktop Computer solution for delivery to West Delhi, Delhi 110008. The scope covers supply, installation, testing, commissioning, operator training, and statutory clearances where required. Key bidders must provide systems with on-site OEM warranty and demonstrate ISO 9001 compliance. The contract emphasizes a complete lifecycle delivery from procurement to support, including potential post-installation service. The BOQ shows no discrete itemized quantities, suggesting a bundled or bespoke hardware package with a focus on enterprise-grade performance and reliability. A central differentiator is the mandatory presence of service centers in the consignee state and a dedicated service toll-free line. Unique terms stress material test certification and OEM authorization for imported components.

Technical Specifications & Requirements

  • Base Processor Number and Higher Processor Number to specify CPU configuration for high-end desktops.
  • Trusted Platform Module integration on the motherboard.
  • Graphics Type and Factory Pre-loaded Operating System requirements.
  • RAM: type, size per module, expandable capacity, and total DIMM slots.
  • Storage: primary and secondary capacities, availability, and interfaces.
  • Cabinet: form factor, optical drive bays, and included optical drive.
  • Ports: USB Type A ports (2.0), VGA, HDMI. Monitor availability, panel type, screen size, maximum resolution, monitor port, and speaker.
  • Input Devices: mouse and keyboard connectivity and type.
  • Warranty: On Site OEM Warranty term to be supplied.
  • Documentation/Certification: ISO 9001, BIS/type test certificates, material test certificate, OEM authorization for imported products, and Malicious Code Certificate.
  • Service & Support: functional service center in the consignee state within 30 days of award, dedicated toll-free service number, escalation matrix, and post-sale support.

Terms, Conditions & Eligibility

  • Scope: Supply, installation, testing, commissioning, and operator training with statutory clearances if required.
  • Certifications: ISO 9001 certification (OEM or offered products); material test certificates to accompany supply.
  • Service Centers: required in each consignee state; establish within 30 days if not present.
  • Documentation: include BIS license, type test certificates, OEM authorizations, GSTIN, PAN, and bank EFT mandate.
  • Financial Standing: bidders must demonstrate sound financial health and cannot be under liquidation or bankruptcy; an undertaking is required.
  • Data Sheet: upload product data sheets for verification against bid parameters.
  • Malicious Code: certificate confirming absence of embedded malware in hardware/software.
  • Delivery & Payment: terms framed in standard government procurement; exact schedule provided in accompanying ATC.
  • Penalties: as per standard buyer terms for non-compliance or delays.
  • Warranty/AMC: on-site warranty and service terms to be defined by OEM.

Key Specifications

    • Product Category: High End Desktop Computer
    • Base Processor Number and Higher Processor Number specifications required
    • Motherboard: includes Trusted Platform Module (TPM)
    • Graphics: defined by Graphics Type requirement
    • Operating System: Factory Pre-loaded OS
    • RAM: Type of RAM, Capacity per module, Expandable up to, Total DIMM slots
    • Storage: Primary Storage Capacity (GB), Secondary Storage availability/capacity
    • Cabinet: Form factor, Bays for Optical Drive, Optical Drive included
    • Ports: USB 2.0 Type A, VGA, HDMI
    • Monitor: Availability, Panel Type, Screen Size cm, Max Resolution
    • Input Devices: Mouse/Keyboard connectivity and type
    • Warranty: On Site OEM Warranty period

Terms & Conditions

  • EMD not explicitly stated; expected per standard government tender guidance

  • ISO 9001 certification for bidder or OEM is mandatory

  • Service Centre presence in consignee state within 30 days of award

  • Material Test Certificate to accompany supply and lab results to be final

  • OEM authorization for imported components required

  • Data Sheet alignment with bid parameters is mandatory

  • Malicious Code Certificate required to prevent embedded threats

Important Clauses

Payment Terms

Payment terms governed by buyer; adjustments may follow standard DMA/IST norms; details to be provided in ATC

Delivery Schedule

Delivery, installation, testing, commissioning, and operator training to be completed per project timeline; exact dates in ATC

Penalties/Liquidated Damages

Penalties for non-performance or delays as per buyer terms; LD percentage and schedule to be confirmed in Terms & Conditions

Bidder Eligibility

  • ISO 9001 certification for bidder or OEM

  • Functional service centre in each consignee state or ability to establish within 30 days

  • Not in liquidation or bankruptcy; provide undertaking

  • Data Sheet must match technical parameters; material/test certificates must accompany bid

Additional Tender Data

Commercial Details

Tender Category

Goods

Bid To RA

No

Bid To RA Enabled

Yes

Item Category

High End Desktop Computer (Q2)

Authority Records

MINISTRY OF DEFENCEMILITARY AFFAIRS DEPARTMENT

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Documents 4

GeM-Bidding-9284892.pdf

Main Document

CATALOG-Specification-1

CATALOG Specification

Buyer uploaded ATC document

ATC

GEM General Terms and Conditions Document

GEM_GENERAL_TERMS_AND_CONDITIONS

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Technical Specifications 1 Item

Item #1 Details

View Catalog
Category Specification Requirement
PROCESSOR Description of Stores Desktop Computer with Table Mount Monitor System with Compatible Chipset as per Processor make with Minimum 6 USB Port
PROCESSOR Base Processor Number AMD Ryzen 7 5700G, Intel Core i7 12700, NA for Higher Processor Or higher
PROCESSOR Higher Processor Number NA for Base Processor, AMD Ryzen 7 PRO 5750G, AMD Ryzen 7 8700GE, AMD Ryzen 7 PRO 8700GE, AMD Ryzen 7 8700G, AMD Ryzen 7 PRO 8700G, AMD Ryzen 9 PRO 7945, AMD Ryzen 9 7900X3D, AMD Ryzen 9 7950X3D Or higher
MOTHERBOARD Trusted Platform Module Discrete TPM 2.0
GRAPHICS Graphics Type Integrated
OPERATING SYSTEM Factory Pre-loaded Operating System Window 11 Professional
MEMORY (RAM) Type of RAM DDR4, DDR5 Or higher
MEMORY (RAM) RAM Size (Memory Card/Module) (in GB) (Capacity to be Installed in the System) 16, 32, 64 Or higher
MEMORY (RAM) Memory Expandable up to (in GB) 64, 128 Or higher
MEMORY (RAM) Total Numbers of DIMM Slots Available 2, 4 Or higher
STORAGE Primary Storage Capacity (in GB) 1024, 2048 Or higher
STORAGE Availability of Secondary Storage No Secondary Storage Or higher
STORAGE Secondary Storage Capacity (in GB) 0.0 Or higher
CABINET Cabinet Form Factor Tower (More than 13 to 26 Liters)
CABINET Bays for Optical Drive 1 Or higher
CABINET Optical Drive DVD R/W
CABINET Audio Interface Type Universal 3.5 mm Audio Jack (Support for Audio-in and Audio out), Audio-In, Audio-Out
PORTS Number of USB Type A Ports (Version 2 Point 0) 4 Or higher
PORTS Number of VGA Ports 1, 2 Or higher
PORTS Number of HDMI Ports 1, 2 Or higher
Monitor Availibility of Monitor Yes as per IS 13252 (Part 1)
Monitor Panel Type In Plane Switching (IPS)
Monitor Screen Size (in CMs) 53.1 - 58 (20.91" - 22.83")
Monitor Maximum Resolution (Pixels) 1920 x 1080 (Full HD)
Monitor Monitor Port HDMI, VGA
Monitor Speaker Yes
INPUT DEVICES Mouse Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Keyboard Connectivity USB Wired, Wireless Or higher
INPUT DEVICES Type of Keyboard Standard
WARRANTY On Site OEM Warranty (In year) 3, 4, 5 Or higher

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Required Documents

1

GSTIN certificate

2

PAN card copy

3

Cancelled cheque copy

4

EFT Mandate certified by bank

5

OEM authorization certificates (for imported products if applicable)

6

ISO 9001 certification document (bidder or OEM)

7

Material Test Certificate

8

BIS license and type test certificates

9

Data Sheet of offered product

10

Malicious Code Certificate

Frequently Asked Questions

Key insights about DELHI tender market

How to bid for high end desktop tender in West Delhi for Indian Army

To bid, ensure ISO 9001 certification (OEM acceptable), BIS/type test certificates, Material Test Certificate, and Malicious Code Certificate are uploaded. Provide Data Sheets, GSTIN, PAN, and EFT mandate. Establish a functional service center in the consignee state or prove capability within 30 days of award.

What documents are required for procurement of high end desktops in Delhi

Required documents include GST certificate, PAN card, cancelled cheque, EFT mandate, OEM authorization for imported components, ISO 9001 certificate, BIS/type test certificates, Material Test Certificate, Data Sheet, and Malicious Code Certificate. Also submit service center details and data verification sheets.

Which standards and certifications must be met for the Army desktop bid

Bidders must provide ISO 9001 certification, BIS/type test certificates, and OEM authorization for imported items. A Material Test Certificate must accompany supply; Malicious Code Certificate is mandatory to confirm no embedded threats in hardware/software.

What is required for post sale support in this procurement

Post-sale support requires a functional service center in the consignee state within 30 days of award, a dedicated toll-free service line, and a documented escalation matrix. On-site OEM warranty terms will be specified in the ATC and data sheets.

What are the hardware specification expectations for RAM and storage

RAM must specify type, capacity per module, expandable capacity, and total DIMM slots; storage requires clearly defined primary (GB) and secondary capacities, with availability details. Monitor and graphics should align with factory pre-loaded OS and TPM-enabled motherboard.

When will installation and commissioning be completed for the contract

Delivery, installation, testing, and commissioning are expected per contract timelines in the Terms & Conditions; exact schedule to be confirmed in the acceptance test criteria. Training of operators is included in the scope.

What is the requirement for imported desktop components

Imported products must have an OEM registered office in India for after-sales service; provide OEM authorization and relevant certificates. Service centers must be established or proven functional within the required state, per 30-day deadline.

What is the data sheet verification process for this tender

Upload the product data sheet with the bid; buyers will verify parametric alignment against technical specifications. Any unexplained mismatch may lead to bid rejection; ensure all listed specs (CPU, TPM, RAM, storage, ports) are clearly documented.

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