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GEM

Metnet IMD Photocopier Maintenance Tender New Delhi 2025 Sharp OEM Authorized Service Provider

Bid Publish Date

01-Jan-2026, 1:02 pm

Bid End Date

21-Jan-2026, 1:00 pm

EMD

₹76,500

Value

₹25,50,000

Location

CENTRAL DELHI , DELHI

Progress

Issue01-Jan-2026, 1:02 pm
AwardPending
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Quantity

137500

Bid Type

Two Packet Bid

Key Highlights

  • • OEM Authorization Certificate from SHARP with ink signature is mandatory
  • • Contract duration 2 years, extendable by 1 year based on performance
  • • Minimum experience: 100 government/semi-government machines handled
  • • ESI & PF compliance for deployed engineers required
  • • Valid Import & Export Certificate essential
  • • EMD amount: ₹76,500; Estimated value: ₹2,550,000
  • • Paper to be provided by buyer; toner by service provider

Categories 3

PHOTOCOPIER MACHINE MACHINE WATER LEVEL RECORDER

Tender Overview

Organization: Metnet : An E-governance Intra-imd Portal, under the India Meteorological Department (IMD), Location: New Delhi, Delhi. Procurement: Full service and maintenance contracts for photocopier/multifunction machines (SHARP), with OEM authorised service provider requirements. Estimated value: ₹2,550,000; EMD: ₹76,500. Contract covers servicing, maintenance, and anticipated machine count adjustments (mono and colour machines), with buyer supplying paper and service provider supplying toner. The engagement spans an initial 2-year period, extendable to 1 year on performance. A key differentiator is the requirement for Sharp OEM Authorization and ESI/PF compliance. The number of machines may fluctuate as per organizational needs, indicating scalable service coverage.

Technical Specifications & Requirements

  • OEM Authorization Certificate from SHARP with ink signature is mandatory.
  • Contract duration: 2 years, extendable by 1 year based on performance and mutual consent.
  • Machine count may increase or decrease during the service period as per organizational requirements.
  • Engineers deployed must comply with ESI & PF norms; documentary proof may be requested.
  • Bidder must hold a Valid Import & Export Certificate.
  • Minimum experience: handling at least 100 machines in Government or Semi-Government bodies.
  • Service availability for both Mono (47) and Colour (8) machines is implied by the BOQ context.
  • Buyer reserves to specify paper provision and toner supply responsibilities during contract.

Terms, Conditions & Eligibility

  • EMD: ₹76,500.
  • Contract period: 2 years, with possible extension up to 1 year; renewal subject to mutual consent and performance.
  • OEM authorization and ink-signed certificate from SHARP are mandatory.
  • Compliance: ESI & PF for deployed engineers; documentary proof may be demanded.
  • Required licensing: Valid Import & Export Certificate.
  • Experience: minimum 100 government/semi-government machines managed.
  • Quantity flexibility: contract quantity may shift by up to 25% during bidding and after award (per clause).

Key Specifications

    • OEM: SHARP (Sharp Authorized Service Provider) with ink-signed OEM certificate
    • Contract duration: 2 years; extension upto 1 year on performance
    • Machine count flexibility: may increase/decrease up to 25%
    • ESI/PF compliance: required for deployed engineers
    • Import & Export certificate: valid
    • Experience: minimum 100 government/semi-government machines

Terms & Conditions

  • EMD of ₹76,500 and total estimated value ₹2,550,000

  • 2-year contract with potential 1-year extension

  • Sharp OEM authorization and ink-signed certificate required

Important Clauses

Payment Terms

Details not provided in tender text; standard practice applies, subject to contract.

Delivery Schedule

Not specified; service delivery cadence to be defined in contract based on machine count.

Penalties/Liquidated Damages

Not specified in tender; potential for performance-based penalties to be defined in final contract.

Bidder Eligibility

  • Must hold SHARP OEM authorization with ink-signed certificate

  • Experience in servicing 100+ government/semi-government machines

  • Compliance with ESI & PF for deployed engineers

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Required Documents

1

GST registration certificate

2

PAN card

3

Experience certificates showing handling of at least 100 government/semi-government machines

4

Financial statements (as applicable)

5

EMD submission proof of ₹76,500

6

Technical bid documents and OEM authorization from SHARP with ink signature

7

ESI & PF compliance documents for engineers

8

Import & Export Certificate

9

Any other documents requested in terms and conditions

Frequently Asked Questions

Key insights about DELHI tender market

How to bid on the photocopier maintenance tender in Delhi IMD 2025?

To bid, ensure you hold SHARP OEM authorization with ink-signed certificate, submit EMD ₹76,500, provide experience certificates for 100+ government machines, and furnish ESI/PF compliance proofs along with Import & Export Certificate. The contract spans 2 years with potential 1-year extension.

What documents are required for the IMD photocopier maintenance tender in New Delhi?

Required documents include GST certificate, PAN, experience certificates for 100+ govt machines, EMD proof ₹76,500, SHARP OEM authorization with ink signature, ESI/PF compliance proofs, Import & Export Certificate, and technical bid documents per ATC terms.

What are the key technical requirements for SHARP maintenance in Delhi?

Key requirements include SHARP OEM authorization with ink signature, ability to service mono and colour machines, adherence to ESI/PF for engineers, and maintaining service levels for potentially fluctuating machine counts up to 25% during the contract period.

When does the contract for photocopier maintenance start and its duration?

The contract duration is 2 years, with a possible extension of up to 1 year based on performance and mutual consent; earliest start is defined by the award date and PO issuance.

What is the EMD amount for the SHARP photocopier tender in Delhi?

The Earnest Money Deposit (EMD) is ₹76,500. Submit via online mode or as specified in terms; ensure the instrument validity through the bid submission deadline.

What are the minimum experience requirements for bidders in this IMD tender?

Bidders must demonstrate experience handling at least 100 government or semi-government machines, validating capability to manage large public sector deployments and ensuring service coverage across multiple sites.